18
• Installing third party applications can lead to system
malfunctioning. Uninstall these third party applications or have a
factory reset in order to have the device functioning in normal
parameters again.
5.
Problems with e-mail setup
• Make sure the device is connected to a WiFi network and that
this network can connect to the Internet.
• Make sure all the data for the e-mail account were correctly
inserted in the application.
• Make sure the date of the system is correct.
6.
Recording problems
• Press the RESET button and after restart check if the recording
works well.
7.
Usage time too short
• Battery usage time can be influenced by the temperatures in
the working environment. If the temperature is too high or too
low, the working time will be affected. It is recommended to use
the device in a normal temperature environment.
• Battery usage time depends on the way you use the device.
High audio volume or WiFi make the battery life shorter.
• In order to have a long lasting life for the battery, please
charge it for 8 to 12 hours before the first use.
8.
Headphones without sound
• Make sure the audio file you are trying to listen to is not
broken. Try listening to another audio file to confirm.
• Make sure you have a good wire connection between the
headphones and the device.
9.
Display color problems for photos or videos
• Press the RESET button to check this issue.
10.
Erors while copying files
• Please check if the storage space is full.
• Please check if the USB cable is in good condition.
11.
Other problems
