• Battery usage time can be influenced by the temperatures in the
working environment. If the temperature is too high or too low, the
working time will be affected. It is recommended to use the device in a
normal temperature environment.
• Battery usage time depends on the way you use the device. High audio
volume or WiFi make the battery life shorter.
• In order to have a long lasting life for the battery, please charge it for 8
to 12 hours before the first use.
8.
Headphones without sound
• Make sure the audio file you are trying to listen to is not broken. Try
listening to another audio file to confirm.
• Make sure you have a good wire connection between the headphones
and the device.
9.
Display color problems for photos or videos
• Press the RESET button to check this issue.
10. Erors while copying files
• Please check if the storage space is full.
• Please check if the USB cable is in good condition.
11. Other problems
• Most of the problems can be solved with restarting of the device, with
the reset to factory settings from the main menu or by pressing the RESET
button on the side of the case.
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