23
TROUBLESHOOTING
You may avoid inconvenience and service calls by checking these points before you call for service.
CAUTION
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
fi
re
department.
!
!
Symptom
Possible Cause
What To Do
System Not
Heating or Not
Giving Enough
Heat
Thermostat is not set correctly
Reset thermostat above room temperature.
Thermostat not operating
Inspect and replace thermostat batteries, if necessary.
Contact service technician.
Burner is not operating properly
Inspect
fl
ame. If yellow, burner is not getting enough air. If
blue and noisy and seems to lift off burner, burner is getting
too much air. Contact service technician.
No electric power to boiler
Verify electric power supply circuit is “ON”. Contact your
service technician to verify over current protection.
Controls out of adjustment
Reset according to instructions.
Radiators not heating
Inspect steam air vents for proper operation. Contact
service technician to inspect for faulty steam traps.
Poor electrical contact
Contact your service technician to inspect all control
terminals and wire joints.
Chimney
fl
ue is blocked
Spill switch contacts open, requiring manual reset of spill
switch. Contact service technician to inspect and correct
chimney problem.
Vent damper not operating
Consult troubleshooting guide packaged with vent
damper.
Burner is Noisy
Gas input is incorrect
Contact service technician.
Walls or Windows
Sweating
Not enough ventilation
Contact service technician.
Chimney
fl
ue is blocked
Contact service technician to inspect and correct, if
necessary.
Safety valve
Leaking
Dirt on seat
Contact service technician.
HAVE SERVICE TECHNICIAN CHECK ANY PROBLEM YOU ARE UNABLE TO CORRECT.
