10/100 Ethernet PCMCIA Adapter
Installation Guide
Step One: Insert the PCMCIA Adapter into your computer
Turn on your computer. Type your password if you are prompted to do so. Windows NT,
2000, and XP users must be in administrator mode to properly add any new hardware.
Locate an available PCMCIA slot and fully insert the 10/100 Ethernet PCMCIA Adapter.
PCMCIA slots are typically on the side of laptops. You should hear a beep when the
10/100 Ethernet PCMCIA Adapter is fully inserted.
Note:
Be sure to find out what letter your CD-ROM drive uses before you begin installing your
new product. You will need to know this to properly install your software.
Step Two: Install your drivers
When Windows detects the new hardware, click
Next
. Insert the Installation CD-ROM into
your CD-ROM drive. When Windows prompts you for the location of the driver, select
Search for the best driver for your device (Recommended)
and click
Next
. Select
Specify
a location
and type one of the following command lines, depending on your version of
Windows (your CD-ROM drive may use a different letter instead of "D"):
Windows 98 users:
D:\Win98
Windows 2000 users*:
D:\Win2000
Windows Me users*:
D:\WinMe
Windows XP users:
D:\WinXP
Continue to follow the on-screen instructions. After you click
Finish
, you will need to
reboot your laptop computer in order for the installation procedure to be completed.
Congratulations!
You have finished installing your 10/100 Ethernet PCMCIA Adapter.
Note:
Windows 95, Windows NT, Unix, and DOS users: the Installation CD-ROM includes the
drivers for your operating system. On the Installation CD-ROM you can locate the folder con-
taining the driver that applies to your operating system.
* A D
Diig
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all S
Siig
gn
na
attu
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e N
No
ott FFo
ou
un
nd
d window may appear. Click
Yes
. Windows Me and 2000 will verify that your network
device is properly installed.
Troubleshooting
Check the following troubleshooting items before contacting the U.S. Robotics Technical
Support department.
My computer is not recognizing my 10/100 PCMCIA Card.
If your computer cannot find the U.S. Robotics 10/100 Ethernet PCMCIA Adapter or the
network driver does not install correctly, check the following:
Possible Solution:
Make sure the adapter is securely seated in the PCMCIA slot. Check for any hardware
problems, such as physical damage to the card’s edge connector. Try the card in another
PCMCIA slot. If this fails, test another U.S. Robotics 10/100 Ethernet PCMCIA Adapter that
is known to operate correctly.
Possible Solution:
If there are other network adapters in the computer, they may be causing conflict. Remove or
disable all other adapters in the computer and test the U.S. Robotics 10/100 Ethernet PCMCIA
Adapter separately.
Possible Solution:
Check for a defective computer by trying the adapter in another laptop computer that is
known to operate correctly.
I am unable to access the network or the Internet.
There may be a network or Internet connection problem if the LED on the 10/100 Ethernet
PCMCIA Adapter does not illuminate or if you cannot access any network or Internet
resources from the computer. Check the following items:
Possible Solution:
Make sure you are using Category 5 cable for 100 Mbps connections and that the length of any
cable does not exceed 100 m (328 ft). Inspect all network cables and connections. Make sure
the network cable is securely attached to the 10/100 Ethernet PCMCIA Adapter’s connector.
Possible Solution:
Make sure the correct network driver is installed for your operating system. If
necessary, try reinstalling the driver.
Possible Solution:
If the 10/100 Ethernet PCMCIA Adapter’s speed or duplex mode has been configured man-
ually, make sure it matches that of the attached network device port. Some devices will
require that the speed be manually set.
Possible Solution:
The port on the network device that the 10/100 Ethernet PCMCIA Adapter is attached to
may be defective. Try using another port on the device.
Possible Solution:
If you cannot access a Windows or NetWare service on the network, check that you have
enabled and configured the service correctly. If you cannot connect to a particular server,
be sure that you have access rights and a valid ID and password.
Possible Solution:
If you cannot access the Internet, check your network settings and verify that TCP/IP
is installed and properly configured.
If you are still experiencing problems after trying the suggestions in the Troubleshooting
section, you can receive additional help via one of the convenient U.S. Robotics support
resources.
Support Resources
Are you still having problems?
1. Go to the Support section of the U.S Robotics Web site at
www.usr.com
.
Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshooting
Web pages for your specific product. Your model number is 7901. You may need to know this to obtain infor-
mation on the U.S. Robotics Web site.
2. Call the U.S. Robotics Technical Support Department.
Technical questions about U.S. Robotics products can also be answered by technical support specialists.
Country
Voice
Online
Support Hours
USA
(801) 401-1143
http://www.usr.com/support/s-online_emailtechie.asp
9:00A.M. – 5:00P.M. CST, M-F
Canada
(801) 401-1146
http://www.usr.com/support/s-online_emailtechie.asp
9:00A.M. – 5:00P.M. CST, M-F
Argentina
AT&T (877) 643-2523
9:00A.M. – 5:00P.M. CST, M-F
Brazil
AT&T (877) 487-6523
9:00A.M. – 5:00P.M. CST, M-F
México
AT&T (877) 643-2523
9:00A.M. – 5:00P.M. CST, M-F
Chile
AT&T (877) 643-2523
9:00A.M. – 5:00P.M. CST, M-F
Colômbia
AT&T (877) 643-2523
9:00A.M. – 5:00P.M. CST, M-F
Costa Rica
AT&T (877) 643-2523
9:00A.M. – 5:00P.M. CST, M-F
Peru
AT&T (877) 643-2523
9:00A.M. – 5:00P.M. CST, M-F
Puerto Rico
AT&T (877) 643-2523
9:00A.M. – 5:00P.M. CST, M-F
Venezuela
AT&T (877) 643-2523
9:00A.M. – 5:00P.M. CST, M-F
Country
Voice
Online
Support Hours
China
10800 650 5108
9:00A.M. – 5:00P.M. M-F
Hong Kong
800 90 3191
9:00A.M. – 5:00P.M. M-F
India
Delhi - 11 6284198/ 99/ 18/ 19
9:00A.M. – 5:00P.M. M-F
India
Hyperbad - 40 6261600/ 01/ 02/ 03
9:00A.M. – 5:00P.M. M-F
India
Calcutta - 33 216 1800/ 01
9:00A.M. – 5:00P.M. M-F
India
Chennai - 44 851 5273/ 74
9:00A.M. – 5:00P.M. M-F
India
Bombay - 22 8252188/ 93/ 94/ 95
9:00A.M. – 5:00P.M. M-F
India
Bangalore - 80 2380303/ 04
9:00A.M. – 5:00P.M. M-F
Indonesia
001 803 65 7402
9:00A.M. – 5:00P.M. M-F
Japan
(03) 5495 9408
9:00A.M. – 5:00P.M. M-F
Korea
9:00A.M. – 5:00P.M. M-F
Malaysia
1800 80 1554
9:00A.M. – 5:00P.M. M-F
Philippines
1800 1 651 0215
9:00A.M. – 5:00P.M. M-F
Singapore
65 784 9910
9:00A.M. – 5:00P.M. M-F
South Korea
00798 651 7135
9:00A.M. – 5:00P.M. M-F
Taiwan
0080 65 1349
9:00A.M. – 5:00P.M. M-F
Thailand
001 800 65 6252
9:00A.M. – 5:00P.M. M-F
Country
Voice
Online
Support Hours
Australia
1800 125030
9:00A.M. – 5:00P.M., M-F
New Zealand
0800 449535
9:00A.M. – 5:00P.M., M-F
Austria
07 110 900 116
8:00A.M. – 6:00P.M., M-F
Belgium (Flemish) +32 (0) 70 233 545
9:00A.M. – 6:00P.M., M-F
Belgium (French) +32 (0) 70 233 546
9:00A.M. – 6:00P.M., M-F
Denmark
+45 7010 4030
9:00A.M. – 5:00P.M., M-F
Finland
+358 98 171 0015
10:00A.M. – 6:00P.M., M-F
France
080 307 0693
9:00A.M. – 6:00P.M., M-F
Germany/Hungary 01805671548
8:00A.M. – 6:00P.M., M-F
Ireland
+44 870 844 4546
9:00A.M. – 6:00P.M., M-F
Israel
9:00A.M. – 5:30pm, M-F
Italy
848 80 9903
9:00A.M. – 6:00P.M., M-F
Luxembourg
+352 342 080 8318
9:00A.M. – 6:00P.M., M-F
Middle East/Africa +44 870 844 4546
9:00A.M. – 6:00P.M., M-F
Netherlands
0900 20 25 857
9:00A.M. – 6:00P.M., M-F
Norway
+47 (0) 23 50 0097
9:00A.M. – 5:00P.M., M-F
Poland
8:00A.M. – 6:00P.M., M-F
Portugal
+35 11 415 4034
9:00A.M. – 5:00P.M., M-F
Spain
902 117 964
9:00A.M. – 5:00P.M., M-F
Sweden
+46 (0) 851 992 035
8:00A.M. – 5:00P.M., M-F
Switzerland
+0848 840 200
8:00A.M. – 6:00P.M., M-F
UK
0870 8444 546
9:00A.M. – 5:30P.M., M-F
Installation
