6
parameters may be configurable.
Always consult your computer manual for
information on changing motherboard
jumper settings and BIOS Setup program
parameters for use with PCI network cards.
If you set a motherboard jumper and modify
the computer’s BIOS Setup, make sure the
jumper and BIOS settings match.
My computer is not recognizing my
Ethernet Network Card.
If your computer cannot find the U.S.
Robotics Ethernet Network Card or the
network driver does not install correctly,
check the following:
Possible Solution:
Make sure the adapter is securely seated in
the PCI slot. Check for any hardware
problems, such as physical damage to the
card’s edge connector. Try the card in
another PCI bus-master slot. If this fails, test
another U.S. Robotics ethernet Network
Card that is known to operate correctly.
Possible Solution:
Check for a resource conflict in the PCI
configuration.
Possible Solution:
Make sure your computer is using the latest
BIOS available. Refer to the BIOS setup
troubleshooting step for more BIOS
information.
Possible Solution:
If there are other network adapters in the
computer, they may be causing conflict.
Remove all other adapters from the
computer and test the U.S. Robotics
Ethernet Network Card separately.
Possible Solution:
Check for a defective computer or PCI bus by
trying the adapter in another computer that
is known to operate correctly.
I am unable to access the network or
the Internet.
There may be a network or Internet
connection problem if the LED on the card’s
bracket does not illuminate or if you cannot
access any network or Internet resources
from the computer. Check the following
items.
Possible Solution:
Make sure you are using Category 5 cable
for 100 Mbps connections, and that the
length of any cable does not exceed 100 m
(328 ft). Inspect all network cables and
connections. Make sure the network cable is
securely attached to the card’s connector.
Possible Solution:
Make sure the correct network card driver is
installed for your operating system. If
necessary, try reinstalling the driver.
