5.
If you have Windows NT
Click Windows Start, Settings, and then Control Panel.
Double-click the Modems icon. In the Modems
Properties screen, you should see a description for
your modem. If your modem is not listed, make sure
that your internal modem is physically installed
correctly in your computer. With power off, press the
modem in firmly so that it is seated properly in its slot.
When the modem is installed correctly, you will no
longer see any part of the gold edge. If your modem
still does not work, you may need to remove it and
reinstall it in another available PCI slot. Shut down
and restart your PC. Check your modem again using
Control Panel as described previously. Check for
hardware conflicts by clicking Windows Start,
Programs, Administrative Tools (Common), Windows
NT Diagnostics. Select the Resources tab.
If you have Windows Me/98/95
Click Windows Start, Settings, and then Control Panel.
Double-click the Modems icon. In the Modems
Properties screen, you should see a description for
your modem. Click the Diagnostics tab. Make sure
that the correct COM Port (modem) is highlighted.
Click the More Info button. You should see a series of
commands and responses from the modem. This
means that the installation was a success. If your
modem is not listed and/or you do not see a series of
commands and responses, make sure that your
internal modem is physically installed correctly in your
computer. With power off, press the modem in firmly
so that it is seated properly in its slot. When the
modem is installed correctly, you will no longer see
any part of the gold edge. If your modem still does
not work, you may need to remove it and reinstall it in
another available slot. Shut down and restart your PC.
Check your modem again using the Control Panel as
described previously.
Classic View: Click Windows Start, and click Control
Panel. Click Network and Internet Connections, Phone
and Modem Options, and then click the Modems tab.
You should see a description of your modem and a
COM port setting. Click Modem, highlight the
description of your new modem, and click Properties.
Click the Diagnostics tab. Click the Query Modem
button. You should see a series of commands and
responses from the modem. This means that the
installation was a success. If your modem is not listed
and/or you do not see a series of commands and
responses, make sure that your internal modem is
physically installed correctly in your computer. With
power off, press the modem in firmly so that it is
seated properly in its slot. When the modem is
installed correctly, you will no longer see any part of
the gold edge. If your modem still does not work, you
may need to remove it and reinstall it in another
available PCI slot. Shut down and restart your PC.
Check your modem again using Control Panel as
described previously.
If you have Windows 2000
Click Windows Start, Settings, and then Control Panel.
Double-click the Phone and Modem Options icon. Click
the Modems tab. Make sure that the correct modem is
highlighted. Click the Properties button. Click the
Diagnostics tab. Click the Query Modem button. You
should see a series of commands and responses from
the modem. This means that the installation was a
success. If your modem is not listed and/or you do not
see a series of commands and responses, make sure
that your internal modem is physically installed
correctly in your computer. With power off, press the
modem in firmly so that it is seated properly in its slot.
When the modem is installed correctly, you will no
longer see any part of the gold edge. If your modem
still does not work, you may need to remove it and
reinstall it in another available PCI slot. Shut down and
restart your PC. Check your modem again using Control
Panel as described previously.
Summary of Contents for USR5610B
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