US Robotics USR1120, Reference Manual

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• Ensure that the BSS ID for a roaming disabled station is the same as the 11 Mbps Wireless
USB Adapter. Alternately confirm that the ESS ID roaming enabled station is the same as the
11 Mbps Wireless USB Adapter.
• Ensure TCP/IP is installed. Ensure you are a part of the same domain or workgroup. Ensure
that you are automatically obtaining the IP address or that you have a correct IP address
and subnet mask. Restart the computer that has a connectivity issue. Ensure that you have
some files available to be shared.
• If you are not using a U.S. Robotics Wireless Access Point, ensure that you can connect to
the Access Point and that the preamble mode is set to Long.
• Reset the Wireless USB Adapters to the default settings and try to connect again.
I received a message that my computer shares a name with another com-
puter on the wireless network.
Possible Solution:
Each computer on the wireless network must have a different name. Refer to your computer's
documentation to see how to change the name of your computer.
Are You Still Having Problems?
1. Go to the Support section of the U.S Robotics Web site at www.usr.com .
Many of the most common difficulties users experience have been addressed in the FAQ and
Troubleshooting Web pages for your specific product. Your model number is 1120. You may need
to know this to obtain information on the U.S. Robotics Web site.
2. Call the U.S. Robotics Technical Support Department
Technical questions about U.S. Robotics products can also be answered by technical support spe-
cialists.
Country Voice Online Support Hours
United States (801) 401-1143 http://www.usr.com/emailsupport 9:00 A.M. - 5:00 P.M., M-F CST
Canada (801) 401-1143 http://www.usr.com/emailsupport 9:00 A.M. - 5:00 P.M., M-F CST
Argentina AT&T (877) 643-2523 lat_modemsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F CST
Brazil AT&T (877) 487-6253 brazil_modemsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F CST
México AT&T (877) 643-2523 lat_modemsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F CST
Chile AT&T (877) 643-2523 lat_modemsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F CST
Colômbia AT&T (877) 643-2523 lat_modemsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F CST
Costa Rica AT&T (877) 643-2523 lat_modemsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F CST
Peru AT&T (877) 643-2523 lat_modemsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F CST
Puerto Rico AT&T (877) 643-2523 lat_modemsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F CST
Venezuela AT&T (877) 643-2523 lat_modemsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F CST
For current support contact information, go to the following web site: http://www.usr.com
Regulatory Approvals
FCC Declaration of Conformity
This device complies with FCC Rules Part 15. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may causeundesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy. If this equipment is not installed and used in accordance with
the manufacturer's instructions, it may cause harmful interference to radio communications. However, there is no guarantee that