US Robotics SureConnect 9002 Quick Installation Manual Download Page 4

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For current product support and contact information, go to the following Web 
site: 

http://www.usr.com/broadbandsupport

Thank you for purchasing the U.S. Robotics 

SureConnect

 ADSL USB/Ethernet 

Modem, Model 9002. The following instructions will walk you through the 
installation of the modem and the U.S. Robotics 

SureConnect

 ADSL Utility.  After 

the installation is complete, you will have installed the following items:

U.S. Robotics 

SureConnect

 ADSL USB/Ethernet Modem

U.S. Robotics 

SureConnect

 ADSL Utility

It is important that you have your serial number written down for 
future reference.  If you ever need to call our Technical Support 
department, you will need this number to receive assistance. You 
can find your 12-character serial number on a bar code sticker 
located on the bottom of the modem and also on the box.  You will 
also need your model number; it is noted below.

Write your serial number in the space provided below.    

Installation Overview & System Requirements

What You Need Before You Begin

ADSL and Internet service from your local telephone company or 
Internet Service Provider (ISP) or access to an ADSL DSLAM (Digital 
Subscriber Line Access Multiplexer).

A microfilter may be required for each telephone device (telephones, 
answering machines, and fax machines) that shares the same phone 
line as the ADSL signal.  Make sure there isn’t a microfilter installed 
between the ADSL modem and the telephone wall jack, unless your 
microfilter has a connection for both the telephone and the DSL 
device.

Your user name and password if they were assigned by your ISP.

Computer Requirements

Minimum System Requirements – Ethernet Port

Pentium or faster compatible CPU

Any computer with an Ethernet 10/100 RJ-45 interface

9002

Serial Number 

Model Number

2

2

32  MB  RAM

10 MB hard disk space

Internet Explorer or Netscape Navigator 4.0 or later Web browser

A host computer running Windows 95 (With Service Pack 2 installed), 
98, NT 4.0, 2000, Me, XP (or later), Linux, or a Macintosh OS 8.6 - 9.x 
computer

Any operating system that supports an Ethernet connection with an IP 
stack

SureConnect

 Installation CD-ROM requires Windows 95,  98,  Me,  

NT4.0,  2000, or  XP.   Computers running Windows 95 or NT 4.0 are 
required to have Internet Explorer 4.0 or later installed.  After Internet 
Explorer is installed, Netscape Navigator can be used. 

Minimum System Requirements –USB Port

Pentium 200 MHz or faster compatible CPU

Host PC with Universal Serial Bus (USB) support

A host computer running Windows 98, 2000, Me, XP (or later), Macin-
tosh OS 8.6 - 9.x, or Linux

32  MB  RAM

10 MB hard disk space

Internet Explorer or Netscape Navigator 4.0 or later Web browser

SureConnect

 Installation CD-ROM requires Windows 98,  Me,  2000,  

XP, Linux or Macintosh OS 8.6 - 9.x

Power Requirements

The U.S. Robotics 

SureConnect

 ADSL USB/Ethernet Modem obtains power from 

the included AC power adapter.  Be sure to only use the included power adapter 
when operating this device. The power adapter must be connected in order for 
the modem to function properly.

Windows 95 and  Windows NT 4.0 Users

If you are installing the U.S. Robotics 

SureConnect

 ADSL USB/Ethernet Modem  

and have a PC running Windows 95 or  NT 4.0, you will have to install the modem 
using the Ethernet option.

Be sure that your computer is on and you have your oper-
ating system CD-ROM  readily available.   If you are install-
ing via the USB port, be sure to install the software first.

3

3

This U.S. Robotics 

SureConnect

 ADSL USB/Ethernet Modem package includes 

the following items: 

Inform your dealer if there are any incorrect, missing, or damaged parts.

Should You Connect via Ethernet or USB?

The U.S. Robotics ADSL USB/Ethernet Modem gives you the option to connect 
through a USB or an Ethernet port.  Selecting how to connect your modem is 
mostly a matter of preference and also depends on what ports are available on 
your computer.     

U.S. Robotics 

SureConnect

 ADSL

 USB/Ethernet Modem
Model 9002

RJ-11 Phone Cord 
(4 wire)(26 AWG)

AC Power Adapter

USB Cable 
(3 ft/1.5 m)

Ethernet Cable
(6 ft/1.8 m)

Quick Installation Guide

U.S. Robotics 

SureConnect

 Installation CD-ROM 

with User Guide

In some models there may be a microfilter included in the 
box, or a microfilter may be supplied by your ISP.  Check  
with your ISP to see if a microfilter is needed.  If you are 
required to install a microfilter, the next section discusses 
installation.

Optional Components

Macintosh and Linux Users  

Refer to the installation instructions specific to your operating system in this  
Quick Installation Guide.

Summary of Contents for SureConnect 9002

Page 1: ...ernet Modem Quick Installation Guide for Windows 95B OSR2 98 NT 4 0 2000 Me XP or later Linux and Macintosh Operating Systems English Model 9002 Part Number R24 0265 00 USB is not supported in Windows...

Page 2: ...le 8 Ethernet 8 USB 9 Establish a Dial up Connection 11 Macintosh OS 8 6 9 x Installation USB Only 12 Step 1 Install the Drivers 12 Step 2 Connecting the Cables 14 Step 3 Configuring the Modem 14 Step...

Page 3: ...tact U S Robotics and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this docu mentation and the software described herein are provid...

Page 4: ...P Computers running Windows 95 or NT 4 0 are required to have Internet Explorer 4 0 or later installed After Internet Explorer is installed Netscape Navigator can be used Minimum System Requirements U...

Page 5: ...utilizing to connect the modem to your computer click Next If you are running Windows 95 or NT 4 0 you will not have the option to select In those operating systems you must connect via Ethernet You w...

Page 6: ...indows XP 2000 Me Windows XP 2000 Me Windows XP A software installation warning will display stating that the soft ware you are installing has not passed the Windows logo testing Click the Continue An...

Page 7: ...one Cable 1 Plug one end of the provided RJ 11 telephone cable into the telephone jack or the ADSL splitter box provided by your Internet Service Provider 2 Plug the other end of the RJ 11 telephone c...

Page 8: ...ur ADSL modem as a regular modem This does not affect the performance of your high speed Internet connection however it does affect the way you configure the operating system to complete the connectio...

Page 9: ...m Parameters etc analog usradslpots conf etc analog usradslisdn conf There are a number of parameters that the modem needs to have configured in order to initiate a connection when the USB cable is pl...

Page 10: ...r it connects to a server 26 26 8 To disconnect from the server run ADI_PPP_Stop at the same directory and PPP will disconnect from the server The graphic below shows the U S Robotics SureConnect ADSL...

Page 11: ...onnect Utility cannot be used You may safely delete the SureConnect Utility shortcut from your Startup folder or use Add Remove Programs to uninstall the SureConnect Utility 30 30 When I complete my i...

Page 12: ...4 While trying to surf the Internet I received a Page Not Found or similar error Your computer may not have acquired an IP address from your provider s DHCP server when you established the connection...

Page 13: ...s par l utilisateur ou cause de mauvais fonctionnement Canadian Modem Users your warranty and repair centre is U S Robotics Unit 100 13751 Mayfield Place Richmond B C Canada V6V 2G9 Product Specificat...

Page 14: ...S ROBOTICS S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE DISCLAIMER Some countries states or provinces do not...

Page 15: ...0 1 Printed in XXXXXXXXXXXXXXXXXXXX...

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