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Chapter 5 After-Sales Service
Support and Service
Website:
You can connect your PC to the Internet and visit
www.urovo.com
to obtain the product specifications, optional equipment,
and related information.
Customer support:
If you have questions about this manual or you
cannot solve any problem through the website, please contact our
customer service staff. If your device needs repair, please contact us
before delivering the device in order to obtain service information,
delivery instructions, and maintenance costs (maintenance irrelevant to the
warranty).
Service:
If you require diagnostic services or other service information,
please contact our customer service staff. Do not deliver your device
before contacting the Company. If your device meets the warranty
conditions for repair, please prepare your purchase date certificate and
warranty card.
Before contacting the Company, you must:
1.
Read this manual.
2.
Prepare the device information, including:
Model
Sequence No.
Purchase certificate
Warranty card
