Uponor Smatrix Base PRO Controller X-147 Modbus RTU interface l Installation manual l 29
In case of problems and alarms in the Uponor Smatrix Base PRO
system, check the table below.
Otherwise see Uponor Smatrix Base PRO installation and operation
manual section 16 for more information.
Problem
Indication
Probable cause
Solutions
No communication
between controller and
BMS
Changes done in BMS are not carried out
in the controller and/or thermostats
Missing U_BMS.txt file
Download the file from the Uponor
website and copy it onto the microSD
card
U_BMS.txt file not configured
correctly
Configure the U_BMS.txt file correctly
See section 1.2 Preparation step 3 for
more information
Incorrect software version in the
controller
Install the correct software in the
controller
See section 1.2 Preparation step 2 for
more information
Disconnected communication cable
Check all wiring to make sure all
communication cables are connected
correctly
Slow communication, or
high latency, between
Uponor system and BMS
It takes a long time for Uponor
parameters to change in the after being
sent from the BMS
The Uponor Smatrix Base PRO
Interface I-147 is installed and
registered in the system
Unregister and disconnect the interface
from the Uponor system
Wrong parameters
changed in Uponor system
compared to BMS settings
Wrong parameters are changed in the
Uponor system after new values are sent
from the BMS
4 Troubleshooting
