22
TROUBLESHOOTING
Problem
Cause
Solution
The compressor hums
very loudly.
The voltage is too low.
Switch off the appliance
and check whether it is
connected to a 220–
240 V~ wall socket.
Indicator lamp shows
that the ice container
is full, even though it
is not full.
The room temperature
is too cool.
Remove the ice
container and push it
back into the appliance.
Pieces of ice are
jammed.
Switch the appliance
off. Empty the ice
container and restart
the appliance. If the
problem persists,
contact our customer
service department.
The sensor is defective. Contact our customer
service department.
Indicator lamp shows
that the water level is
too low, even though
there is enough water.
The water is not
conductive enough.
Add a pinch of salt to
the water in the water
tank.
Indicator lamp for low
water level is out, even
though there is no
water in the tank.
The water is not
conductive enough.
Switch the appliance
off. Clean the water tank
thoroughly and restart
the appliance.
The sensor is defective. Contact our customer
service department.
No indicator lamp
lights up when you
plug the appliance into
the wall socket.
The appliance is not
connected correctly.
Check to make sure that
the plug was inserted
correctly into the wall
socket.
A component is
defective.
Contact our customer
service department.
The indicator lamps for
insufficient water and
full ice container blink
red at the same time.
An oversized ice
cube is blocking the
evaporator.
Switch the appliance
off. Wait until the ice
has melted. Start the
appliance again and
select a smaller ice cube
size.
The motor in the
appliance is defective.
Contact our customer
service department.
The appliance is
working, but does not
make ice.
Coolant is leaking.
Contact our customer
service department.
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