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Univois U7KS, User Manual

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Univois U7KS User Manual Download Page 43

Dock IP Phone

ITEM

DECSRIPTIO

Paperless Program 
Keys

Enable/Disable the paperless program keys feature.

Key1~12

The key amount depend on the lines, and support 4 page.

Mode

Support Speed Dial,Speed Dial Prefix, DTMF, BLF, Paging, Call 
Park, Intercom, Pickup, XML Browser, Broadsoft BLF, BLA.

Account 

Select account to make it work

Name

The name of the key

Number

The number of the key

6.2 Line Keys

www.univois.com

Univois Communication

Summary of Contents for U7KS

Page 1: ...Dock IP Phone www univois com Univois Limited Dock IP Phone U7KS User Manual www univois com Version V1 0 0 丨 Data 2017 06 ...

Page 2: ...r implies Users should take full responsibility for the application of products Univois Limited Ltd will not make any guarantee for this manual including but not limited to warranties for implies merchantability and particular purposes Univois Limited Ltd does not assume any responsibility for indirect or consequential loss caused by the misuse of this manual About this manual Thank you for choosi...

Page 3: ...s to Answer the Call 16 3 5 7 Auto Answer 16 3 5 8 Ending a Call 17 3 5 9 Using Hold and Recover Switch Calling Line 17 3 5 10 Transferring Calls 18 3 5 11 Using Mute 19 3 5 12 Do Not Disturb 19 3 5 13 3 way Conference 19 3 5 14 Voice Mail 20 3 5 15 MPL 20 3 6 Advanced Settings 21 3 6 1 Using the phone book 22 3 6 2 Using Call Logs 25 3 6 3 Peer to Peer 25 3 7 Keypad Setting 25 3 7 1 Language Sett...

Page 4: ... 7 8 EP 50 7 9 Audio 51 7 10 Ring 53 7 10 Dial Plan 54 7 11 BLF Setting 56 7 12 TR069 56 7 13 MPL 57 8 Phone Book 57 8 1 Contact 57 8 2 Group 58 8 3 LDAP 59 8 4 Blacklist 60 8 5 Phone Call Info 61 9 Maintenance 61 9 1 HTTP Upgrade 62 9 2 FTP Upgrade 62 9 3 TFTP Upgrade 63 9 4 Auto Provisioning 64 9 5 Log 66 9 5 Local Log 66 Check the log file on the local 67 9 6 Default Settings 67 9 7 Reboot 67 1...

Page 5: ...Dock IP Phone 11 WEB Other Settings or Information Appendix 68 11 1 Logout 68 11 2 Note Tips 69 www univois com Univois Limited ...

Page 6: ...se the cell phone to make an IP Phone call switching talking etc 1 2 Feature Highlights a Multi Language The LCD display supports Multi Language b HD Voice Special voice processing technology high fidelity voice quality HD encoding HD Handset ensure clear realistic smooth communication c Senior Calling Ability 3 lines with RED LEDs Synchronously control or manage 3 calls Call queue Switch between ...

Page 7: ...ort EHS 2 Set up the Phone a Packing List Check the packing list before installation if you find anything missing contact your system administrator 1 U7KS IP Phone 1 Handset 1 Handset Cable 1 Ethernet Cable 1 Android Connector 1 IOS Connector 1 Type C Connector 1 Quick Operation Guide 1 Power Adapter www univois com Univois Communication ...

Page 8: ...nstallation This section introduces how to install the phone with the components in the packing list Adjust the Bracket Connect the Handset and optional Headset Connect the Network and Power Adjust the Bracket Pls follow the following picture to let the bracket adjust to safety www univois com Univois Communication ...

Page 9: ...Dock IP Phone www univois com Univois Communication ...

Page 10: ...er supply Your system administrator will advise you which one to use AC power adapter POE Power over Ethernet IEEE802 3af USB Standard 0 5A Note If POE works the phone doesn t need to connect to the AC power adapter Make sure the Ethernet cable and switch hub is POE compliant www univois com Univois Communication ...

Page 11: ...l or be Hold White Steady Hook off or be in an usual conversation Line Key Red Steady There is a conversation making on the line Red Flashing There is call coming or the line is on hold Dark Accounts are idle Soft Key Labels automatically to identity their context sensitive features Navigation Key Scroll through the displayed information and in the idle feature UP Open the All CONTACT LOG DOWN Ope...

Page 12: ...formation as below ITEM DESCRIPTION 1 TIME DATE TIME DATE display in the middle of the screen 2 Auto Answer icon Enable this feature it will display AA at the top right corner 3 Missed Call Missed Call under the TIME in the middle of screen 4 Line Status There are four status as below a Disconnect the network b Account failed to register c Account successfully registered d Account successfully reg...

Page 13: ...tor When the AP 3 is set up wireless parameters by the administrator you can long press ok to enter the password to connect it If you don t use EWFC rapid deployment you can According to the normal method for manual connection and settings as following Feature Operating Steps Wi Fi Press OK or MENU System Settings Advanced Settings Password Default is Empty Network Wi Fi Setting Press Wi Fi Settin...

Page 14: ...nt Settings U7KS IP phone makes calls based on sip accounts It can support Single account or Multi account Each account can be configured to the different SIP server If you want to Then Create an SIP account 1 Select System setting Advanced setting 2 Enter the password required The default is empty 3 Select SIP Account sip 4 Select one of the account you want to setting you can configure the follo...

Page 15: ... can see the status icon in the LCD idle The parameters with the mark must be set Disable sip account 1 Select System setting Advanced setting 2 Enter the password required The default is empty 3 Select SIP Account sip 4 Select Enable account Disable 5 Select Save to saves settings 3 5 Basic Features 3 5 1 Making a Call Here are some easy ways to place a call on IP Phone If you want to Then Place ...

Page 16: ...on t want to be harassed Enable Anonymous Call Press OK or MENU Function Setting Anonymous Press Enter or OK button You can select which Account want to use enable disable this feature and enable disable reject anonymous 3 5 3 Redial To redial the last placed call from your phone Redial Press REDIAL button to dial the last number or press Navigation button Left Dialed number select a number and pr...

Page 17: ...ing Calls to Contacts 1 Press MENU or OK button Phone Book you can select Personal Phone Book Enterprise Phone Book LDAP and Black List or press Navigation button in Standby interface select the desired contact 2 Then press button NOTE You also can press the DIR to login this menu when in the idle 3 5 6 Multi lines to Answer the Call Multi lines to Answer the Call 1 Another Line button is Red and ...

Page 18: ...ilter Groups Auto answer the coming call in this special groups 3 5 8 Ending a Call To end a call hang up Here are some more details Hang up while using the Handset Return the handset to its cradle or press End Hang up while using the Speakerphone Press Speaker button or press Line button for the appropriate line or press End Hang up while using the Headset Press Handset button Do not keep the hea...

Page 19: ...o release hold press the line so recovery NOTES Engaging the Hold feature typically generates music or a beeping tone A held call is indicated by the red and flashing Line button or Hold in the LCD 3 5 10 Transferring Calls Transfer redirects a connected call The target is the number to which you want to transfer the call Talk to the transfer recipient before transferring a call consult transfer 1...

Page 20: ...d left will have a MUTE icon Toggle Mute off Press C button again then the button light off 3 5 12 Do Not Disturb You can use the Do Not Disturb DND feature to block incoming calls on your phone with a busy tone Can also be set to their voice mail or other extension numbers etc Enable global DND 1 Press DND 2 All enabled line on the phone would changes to status and the icon is Enable DND on a sin...

Page 21: ...vite the third party into a conference in a active call 1 Press CONF soft key in an active call 2 Enter the third party number 3 After connected the third party press CONF soft key again establish a conference with held line 1 when one phone line is holding on and the other line is busy 2 Press CONF Soft key 3 Press the held line s programmable button the 3 way Conference is enable 3 5 14 Voice Ma...

Page 22: ...line account model as MPL Press the Menu OK System Setti ngs Advanced Settings Default password is empty press OK button to enter SIP S IP Accounts press OK button to submit the changes Step3 Turn on your mobile phone s Bluetooth feature Find the Bluetooth list e g 016B0A U7KS and make connection And then you can use MPL line to make a call or conference or transfer MPL Application Examples www un...

Page 23: ...Dock IP Phone www univois com Univois Communication ...

Page 24: ...ch Call the Contact from Enterprise Phone Book 1 Press DIR in the idle or press MENU or OK button Phone book Enterprise Phone Book 2 Select Enterprise Phone Book press OK button 3 Press Find and input the name who you want to search 4 When you search the person you can dial it Personal Phone Book Add Contacts 1 Press Phone Book or press MENU button Phone book Personal phone book View All or press ...

Page 25: ...l phone book View All or press OK button Phone book Personal phone book View All 2 Select the add group then press OK button 3 Use the navigation keys to select content press OK button to set and modify Group name name of the group 4 Press Save soft key to complete Modify group 1 Press DIR soft key or press MENU button Phone book Personal phone book View All or press OK button Phone book Personal ...

Page 26: ...find search from the LDAP server Call the Contact from LDAP 1 Press DIR in the idle or press MENU or OK button Phone book LDAP 2 Select LDAP press OK button 3 Press Find and input the name or number who you want to find from the LDAP server 4 When you search the person you can dial it Black List Add the Contacts 1 Press DIR in the idle or press MENU or OK button Phone book Black List 2 Select Blac...

Page 27: ...ion keys to view the call record information Delete Save Call Logs 1 Login in to the Call Logs 2 Use the navigation keys to view the call record or select DEL key 3 Use the navigation keys to view the call record or select Save key 3 6 3 Peer to Peer When all of the phone accounts were disable or not register it will be show this mode in the idle It can use by when the new workstation isn t have S...

Page 28: ...ct English French Italian Polish Protuguese Runssian Spanish Turkish Chinese 3 After you finish select press Save to make it work 3 7 2 Message U7KS have Message feature It will display in the LCD when it has a New Message Create a Message 1 Press OK or MENU button 2 Select Messaging 3 Voice Message Setting the Voice Message code in here Text Message Write down the Text Message in here 4 Select Te...

Page 29: ... Setting Time Date Time and Date setting Manual Setting 3 Manual Setting Manual Setting Year Month Days Hours Minutes Seconds Time Display Format 1 Press OK or MENU button 2 Press OK or MENU button System Setting Phone Setting Time Date Time Display Format 3 Time Mode 24hour 12hour Date mode DDMMWWW MMDDWWW WWWDDMMM DDMMMYY YYYYMMDD DDMMYYYY MMDDYY DDMMMYYYY WWWDDMMM etc 3 7 4 Ring Tone and Volume...

Page 30: ...e 3 When you back to idle you can use the digital keypad to search the contact NOTES The Search Phone Book setting default is Accurate Search 3 7 6 Cannot Set the Features with Keypad As below features are cannot setting with the keypad 1 Dial Plan 2 Custom Ring Type 3 SNTP Server and Time Date 4 Update the Firmware or Backup 4 WEB User Interface In addition to the phone user interface you can als...

Page 31: ...dmin case sensitive and the password is admin case sensitive Main Interface Phone Status Here you can see as below information System Run Time Register Status Network Status System Information www univois com Univois Communication ...

Page 32: ...s The status with LAN MAC LAN IP Net mask Gateway Primary DNS Secondary DNS VPN IP PC IP PC Net mask Device Type DHCP Server System Information The status with Phone Model Software Version Hardware Version Hardware ID Kernel Version Auto Provision Server URL TFTP Server IP 4 1 Network 4 1 1 Wi Fi Setting www univois com Univois Communication ...

Page 33: ...ock IP Phone 4 1 2 LAN Port ITEM DESCRIPTION Network Connection Mode Network Connection Mode has DHCP Static IP PPPoE DNS Settings Select the DNS mode that you want www univois com Univois Communication ...

Page 34: ...t and LAN port will share the same network AS Router Router feature is for the phone PC Port You must input IP address it s equivalent to a gateway and Net mask If you want to use DHCP function please turn it on input start IP and end IP 4 1 4 Advanced VPN Setting www univois com Univois Communication ...

Page 35: ...VPN Type Choose the appropriate type of VPN VPN Server Addr VPN server s IP VPN User Name VPN user s name VPN Password A password be used for authentication OPEN VPN Upload the ovpn file to the phone Upload VPN cfg Select the VPN configuration to upload VLAN Setting When using VLAN Setting option you can set several www univois com Univois Communication ...

Page 36: ...he web page for example HTTP 192 168 0 200 88 It will take effect on next reboot Telnet Port The default Telnet port is 23 if you want to change it for example change it to 2003 You must input IP and Telnet port to login the manage page for example telnet 192 168 0 200 2003 It will take effect on next reboot Local SIP Port You can change the local SIP port to another The default local SIP port is ...

Page 37: ...ure the phone s packet use notebook which connect to pc port of the phone 802 1x Settings ITEM DECSRIPTIO 802 1x Mode You can setting the 802 1x mode to EAP MD5 or PEAP MSCHAPv2 Default is disable 802 1 x Identity You can setting the 802 1 x Identity here MD5 Password You can setting the MD5 Password here CA Certificates You can upload the CA Certificates here www univois com Univois Communication...

Page 38: ...ing the LLDP packet Interval here Default is 60s Paging Setting Paging Setting NOTE This feature priority is followed the serial number In other words paging 1 is the highest priority Paging1 Enable Disable Paging feature Group IP and Port Group IP and Port with Paging www univois com Univois Communication ...

Page 39: ...Dock IP Phone 5 SIP Account 5 1Basic www univois com Univois Communication ...

Page 40: ...a password provided by SIP Server Label Label with this account SIP Server Server for registration provided by administrator Secondary server When the main server can t work it also can register in this secondary server Outbound Proxy Server Put into the address with the outbound proxy server Secondary Outbound Proxy Server When the main out bound server can t work it also can use this secondary s...

Page 41: ...ssion from the client side UAS To refresh the session from the server side Call Method This method include SIP and TEL DNS SRV Enable Disable DNS SRV Allow events Enable Disable Allow events Registered NAT Enable Disable Registered to NAT Keep alive Type Default is UDP or you can change to Options or Notify or disable it Keep alive Interval Default is 30 second User user phone There will be a sign...

Page 42: ...on Key The key with encryption Voice Encryption SRTP Enable or disable voice encryption SRTP EP Outcode Switch Enable or disable EP Outcode feature OutCode Setting the EP Outcode OutCode Length Setting the EP Outcode Length 6 DSS Keys 6 1 Paperless Program keys www univois com Univois Communication ...

Page 43: ...The key amount depend on the lines and support 4 page Mode Support Speed Dial Speed Dial Prefix DTMF BLF Paging Call Park Intercom Pickup XML Browser Broadsoft BLF BLA Account Select account to make it work Name The name of the key Number The number of the key 6 2 Line Keys www univois com Univois Communication ...

Page 44: ...t to people within the multicast group Call Park You can use call park feature to place a call on hold and then retrieve the call from another phone in the system for example a phone in another office or conference room Intercom You can press the configured intercom key to automatically connect with a remote extension for outgoing intercom calls and the remote extension will automatically answer t...

Page 45: ...below display in the LCD You can change it for your mind to the other features in many all kinds of status As below example when you dialing with someone the LCD display soft key is Send Del Empty End Empty means nothing in it www univois com Univois Communication ...

Page 46: ...like English French etc Backlight The LCD backlight default is 60s Ring type The incoming call s ring default has ring1 8 Upload ring tone Please upload a ring tone with G 711A wav audio coding maximum is 10 rings and the total size must be less than 150KB www univois com Univois Communication ...

Page 47: ...Dock IP Phone 7 2 Features www univois com Univois Communication ...

Page 48: ...press DTMF Display Suppress DTMF display in taking 100 Reliable Retransmission Enable or disable PRACK transmission Fuzzy Search Search phone book when dial number and show match Phonebook search Choose phone book search type Save Call List Enable or disable save call list BLF Transfer Connected call Enable or disable BLF transfer connected call BLF Transfer mode Setting the BLF transfer mode to b...

Page 49: ...Load Caller ID source Setting the Caller ID source to FROM or PAI SIP Session Timer seconds T1 Timer a timer H 64 T1 seconds set for all transfers at the completed state It defines when server transaction stops resending responses SIP Session Timer seconds T2 T2 use with T1 SIP Session Timer seconds T4 T4 represents the possible information transmission time between the client and server side tran...

Page 50: ...Dock IP Phone 7 3 Time Settings ITEM DECSRIPTIO www univois com Univois Communication ...

Page 51: ...ST for the phone Time Format You can use 24 hour time format or 12 hour time format Date Format You can choose the appropriate time format Time Zone GMT You can select different time zone for the phone Manual Setting Setting time manually 7 4 Keyboard Lock Keyboard Lock Enable Disable keyboard lock you can lock MENU Key FUNCTION Key ALL Keys LOCK all keys but auto Answer 7 5 VoIP Call Forwarding w...

Page 52: ...request when a specified event occurs Action URL can only be triggered by the pre defined events e g Incoming Call The valid URL format is http s IP address of the server help xml 7 8 EP EP options are for the users who download the EP application on mobile phone After Completing below settings EP will be activated For more details please refer to http escene cn productshow php cid 322 id 59 paren...

Page 53: ...AN by using WIFI B Using EP APP to scan mannually input the IP Phone MAC code C Find the EP APP password form IP Phone s LCD menu or WEB LCD Press C Vie w Status EP Password WEB Login WEB Phone Setting EP And then input the password into the EP APP D Press Login button Note EP setting mode default is automatic For more information refer to EP user ma nual 7 9 Audio www univois com Univois Communic...

Page 54: ...the range is 1 9 Headset Volume The headset volume default is Lv3 the range is 1 9 Handset MIC Volume The handset MIC volume default is Lv3 the range is 1 7 Speaker Phone MIC Volume The speaker MIC volume default is Lv3 the range is 1 7 Headset MIC Volume The headset MIC volume default is Lv3 the range is 1 7 Audio Codec Use the navigation keys to highlight the desired one in the Enabled Disable C...

Page 55: ...e VAD Enable Disable VAD feature Echo Suppression Mode Enable Disable Echo Suppression Mode feature Side Tone Enable Disable Side Tone feature 7 10 Ring Internal ringer text This Internal ringer text enables the server to distinguish between internal and external rings The trace head info must include Alert Info info Internal ringer file According to the defined Internal ring text play the corresp...

Page 56: ...Key Select the default send key mode you want to use Dial Length Enable this feature will limit the dial length Default is 25 No Dial Timeout Setting the range with no dial timeout default is 5 Dial Rule Select the Add Rule button to add dial rule pls see as below detail www univois com Univois Communication ...

Page 57: ...the phone Called Insert Number There have two option Enable or Disable Position Which position you want insert the number Number Which number you want to insert Called Delete Number There have two option Enable or Disable NOTES If you want to know more detail about Dial Rule pls find it in the official website to download the specific document HTTP www univois com 7 11 BLF Setting Create the BLF g...

Page 58: ...Dock IP Phone 7 12 TR069 www univois com Univois Communication ...

Page 59: ... code Default is 1234 Mac This is the MPL s bluetooth mac e g 00268B001122 State Show the status with MPL 8 Phone Book The phone book including Group Contact LDAP and Ban list please review the following for more details 8 1 Contact You can add edit and delete contact in a phone book on this web page The phonebook can storage 300 contacts entry If you want to add a Contact www univois com Univois ...

Page 60: ...r you select 8 2 Group You can add edit and delete group in a phone book on this web page If you want to add a Group you just ought to click Add Group You can edit an existed Group by click You can delete an existed Group by click if you want to delete all Groups you just ought to click Delete All Group 8 3 LDAP NOTES If you want to know more detail about LDAP pls find it in the office website to ...

Page 61: ...lephoneNumber s Server Address 192 168 0 65 BASE DC ldap DC Univois DC com User Name bb ldap Univois com Pass Word Univois_2012 LDAP Name Attributes 1 sn LDAP Name Attributes 2 cn LDAP Number Attributes 1 telephoneNumber www univois com Univois Communication ...

Page 62: ... List You can edit an existed Ban List by click You can delete an existed Ban List by click if you want to delete all Ban List you just ought to click Delete All Ban List You can edit or move this contact to Contact after you select 8 5 Phone Call Info You can remote or local control the IP phone to make a call by WEB www univois com Univois Communication ...

Page 63: ...elect a File Browse the software kernel configuration file which you need to upgrade from HTTP Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration You can used upload download to upload download the configure file of the phone XML Phone Book Used for uploading downloading the XML phonebook of the phone Vcard Download...

Page 64: ...P When using FTP upgrade you can set several parameters as follow FTP Upgrade Server IP The IP address of the FTP server Filename Downloading from FTP server Username Providing by FTP server Password Providing by FTP server Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating backup to update backup ...

Page 65: ...he phone Configuration Used for updating backup the configure file of the phone Phone Book Used for updating backup the phonebook of the phone EXT Module Used for updating backup the expansion of the phone NOTES The mode doesn t support this feature NOTES It s not necessary to input filename when doing backup Configuration Phone Book EXT Module 9 4 Auto Provisioning When you open this auto provisi...

Page 66: ...the server is to obtain a support URL for upgrade PNP Interval minutes Setting the PNP interval Auto Provision You can enable disable auto provision by select on off Protocol Used for auto provision it includes TFTP HTTP FTP Software Server URL The server address of the auto provision www univois com Univois Communication ...

Page 67: ...on the server during the phone power on Wait Time 1 100s The time when configuration interface of zero sp touch will show up when power on Disable the phone while booting checking Enable Disable the booting checking feature Auto Provision Frequency Used for setting the time interval for auto provision Auto Provision Time Used for the specific time for auto provision Auto Provision Next Time Reset ...

Page 68: ...s You can load the phone to the factory default setting in default setting option Press the Reset to Factory Setting option the phone will load to factory default setting on next reboot 9 7 Reboot You can use reboot option to reboot the phone www univois com Univois Communication ...

Page 69: ...d Here you can setting the administrator or user WEB password management Select your type If you login as an administrator you can modify both the user s and admin s passwords 10 2 Trusted Certificates www univois com Univois Communication ...

Page 70: ... 168 0 248 in the list When you open this feature It means you just allow come from this IP address meeting 11 WEB Other Settings or Information Appendix 11 1 Logout Logout the IP Phone web management 11 2 Note Tips In the right middle of the website page there is a Note tips in every function page Hope it can help you to know something about that www univois com Univois Communication ...

Page 71: ...Dock IP Phone www univois com Univois Communication ...

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