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Network Video Recorders

User Manual

Manual Version: V1.01

Summary of Contents for NVR202-16E

Page 1: ...Network Video Recorders User Manual Manual Version V1 01 ...

Page 2: ...shall constitute formal guarantee of any kind expressed or implied We shall not be held responsible for any technical or typographical errors in this manual The contents of this manual are subject to change without prior notice Update will be added to the new version of this manual Use of this manual and the product and the subsequent result shall be entirely on the user s own responsibility In no...

Page 3: ...ntal protection For the proper storage use and disposal of this product national laws and regulations must be observed Symbols The symbols in the following table may be found in this manual Carefully follow the instructions indicated by the symbols to avoid hazardous situations and use the product properly Symbol Description WARNING Indicates a hazardous situation which if not avoided could result...

Page 4: ...uration 23 Privacy Mask Configuration 27 5 PTZ Control 28 Accessing the PTZ Management Window 28 Setting and Calling a Preset 30 Setting and Starting a Preset Patrol 31 Setting and Starting a Recorded Patrol 32 6 Recording and Snapshot 32 Encoding Settings 33 Scheduled Recording and Snapshot 35 Motion Detection Recording and Snapshot 37 Alarm Triggered Recording and Snapshot 39 Manual Recording an...

Page 5: ...tion 64 Video Loss 65 Alert 66 Alarm Triggered Actions 66 10 Network Configuration 67 Basic Configuration 67 PPPoE 68 MyCloud 68 DDNS 69 Port 69 Port Mapping 70 Email 71 IP Control 72 FTP 72 11 System Configuration 74 Basic Configuration 74 Time Configuration 74 DST Configuration 74 Serial Port Configuration 75 User Configuration 75 12 System Maintenance 77 System Information 77 Network Detection ...

Page 6: ...iii 13 Shutdown 86 Part II Web Based Operations 87 1 Before You Begin 87 2 Login 87 3 Live View 88 4 Playback 89 5 Configuration 90 Appendix Acronyms 91 ...

Page 7: ... web based operations To do this you need a client PC that has a network connection to the NVR and is installed with a web browser You just need to navigate to the NVR IP s address and log in to the system like you log in to the system locally This section describes local operations 1 Before You Begin Please be aware that the parameters that are grayed out on the system user interface UI cannot be...

Page 8: ... or lower case letters in a field Double click Enter or exit full screen mode in preview Drag Draw or move a rectangle on the screen for example a motion detection area Right button Click Show the shortcut menu Exit zoom Exit the current window when Cancel or Exit is displayed Wheel Scroll up or down Scroll up or down a list or a window or zoom in or out on a playback progress bar Front Panel Butt...

Page 9: ...on can be performed only when you have logged in to the system Table 1 3 Front Panel Buttons 2 Button Description Press this button to start up or shut down the NVR To shut down press this button and hold for at least 3 seconds till a message appears on your monitor Click Yes Note This shutdown operation can be performed only when you have logged in to the system Enter 1 or display the main menu E...

Page 10: ...0 seconds in full screen Variable speed forward or rewind in full screen Confirm an operation or start or pause playback Remote Control Table 1 4 Functions of the Buttons on the Remote Control Button Function Power Press this button to start up or shut down the NVR To shut down press this button and hold for at least 3 seconds till a message appears on your monitor Click Yes Note This shutdown ope...

Page 11: ...ndows on the screen Press DOWN to open the playback window Press ENTER to confirm an operation or to display a selected drop down list In playback mode press ENTER to play or pause in full screen mode UP and DOWN Variable speed forward or rewind in full screen LEFT and RIGHT Rewind or forward 30 seconds in full screen Fn Press to navigate to the next preview window when multiple preview windows ar...

Page 12: ...ystem and then click OK 2 Enable or disable the startup wizard as needed and then click Next NOTE When disabled the startup wizard does not show up as the NVR starts You may enable or disable the startup wizard later under Menu System Basic 3 Enable or disable the Auto Add IP Camera function as needed and then click Next ...

Page 13: ... 123456 is intended only for your first login When you are logged in please change it immediately to ensure account security A strong password containing at least eight characters is recommended 5 Select a time zone and then complete the date and time settings Review the settings and then click Next 6 Set the IP address subnet mask and default gateway for your NVR Use the default settings for othe...

Page 14: ... window will not be displayed if the Auto Add IP Camera function has been enabled in step 2 7 Click Search The discovered IP devices are listed Select the desired IP device and then click Add After the IP device is added successfully click Next 8 A 24 7 recording schedule is enabled for all cameras by default but you may change the recording type for a camera as needed Click OK after you have comp...

Page 15: ... two way audio status in a preview window Table 3 1 Preview Window Icons Icon Description Tampering alarm Motion detection alarm Recording Two way audio Normally a preview window displays live video from the linked camera But sometimes No Resource No Link or nothing is displayed The following figure shows an example ...

Page 16: ...P device linked to the window is offline 4 No IP device is linked to the window Preview Window Toolbar A toolbar appears see below when you click in a preview window Figure 3 1 Preview Pane Toolbar Table 3 3 Preview Window Toolbar Description Button Name Description PTZ Control Click to display the PTZ control panel for a PTZ camera Manual Recording Click to start recording live video to the NVR T...

Page 17: ...mera to the current window Note NVRs with PoE ports or switching ports do not have this function Exit Click to quit the toolbar Shortcut Menu in Preview Window A shortcut menu appears see figure in the table below when you right click in a preview window Table 3 4 Shortcut Menu Description Menu Description Screenshot Single Window Select the desired camera for live video in full screen Multi Windo...

Page 18: ...l This example describes how to configure sequence for five cameras based on a 4 window screen layout 1 Right click anywhere in the preview window and then click Multi Screen 4 Windows Four windows are displayed on the screen NOTE Depending on the model of your NVR the number of windows that can be displayed may vary 2 Right click anywhere in the preview window and then click Start Sequence Sequen...

Page 19: ...enu System Preview Zoom This function allows you to zoom in on an area of images in a preview window for details 1 Click the desired preview window and then click on the toolbar 2 In the small window in the lower right corner click and drag your mouse to specify an area to zoom in on ...

Page 20: ...ation This function allows you to adjust image settings to capture optimal images from a camera 1 Click the desired preview window and then click on the toolbar 2 Select an appropriate mode and then adjust the settings ...

Page 21: ...guration Live view shows you video images from the connected cameras in real time Normally you can start live view after completing the configuration by following the startup wizard To modify preview settings perform the following steps 1 Click Menu System Preview 2 Modify the settings as needed for example video output resolution and the default layout NOTE The output interfaces provided and the ...

Page 22: ... NOTE Now the camera D1 icon is grayed out and displayed as which means camera D1 is not linked to any preview window Step 2 Click window 2 on the right to select it and then click D1 in the Camera column on the left Now D1 appears in window 2 and cameras D1 and D2 are linked to their previous windows respectively 4 Click Apply to complete the configuration ...

Page 23: ...wanted issues may arise Adding an IP Device This section provides three options to add an IP device Some options are not applicable to all NVR models Choose one as appropriate Option 1 NOTE Normally all the IP devices discovered can be added and appears in the Status column to indicate that the added device is online In the case of a failure check network connection and verify that the username an...

Page 24: ...reams For more details see Network Statistics 2 The system automatically performs a quick search You may click Refresh to search and refresh again NOTE To search for IP devices on a specified network segment click Search 3 Click to add the desired IP device Clicking One click Add will add all the discovered IP devices as long as the total number does not exceed the upper limit allowed by the NVR A...

Page 25: ...n 2 NOTE This option is not applicable to NVRs with PoE ports or switching ports 1 Click in a preview window 2 Select the desired IP device and then click Add Option 3 NOTE This option is only applicable to NVRs with PoE ports or switching ports A channel corresponding to a PoE port or a switching port cannot be deleted ...

Page 26: ... or a switching port for example via a network switch click in the Edit column for the camera set Add Mode to Manual and then set other parameters correctly For a NVR with PoE ports appears in the Status column if the power output from a PoE port is below or above the rated power of the camera connected to the PoE port Managing an IP Device Click Menu Camera Camera Edit an IP device Select the cha...

Page 27: ...d IP device and may be different from the window displayed on your monitor Delete an IP device To delete an IP device click and then follow the prompt to delete the device To delete multiple IP devices at a time select the devices click Delete and then follow the prompt to delete the selected devices NOTE A channel corresponding to a PoE port or a switching port cannot be deleted Use the advanced ...

Page 28: ...ade Select the desired IP camera and then click A prompt message appears Click OK to start upgrade Local upgrade Select the desired IP camera and then click In the window displayed locate the upgrade file in the USB storage device and then click Upgrade OSD Configuration On Screen Display OSD are characters that you want to display together with video images for example date and time camera name a...

Page 29: ... optimal images NOTE A scene can be selected only when it is supported by the IP camera To restore default image settings click the Default button in the lower right corner This function is available only when the camera is connected to the NVR via the private protocol Image settings apply to both live and recorded videos Image enhancement 1 Click the Image Enhancement tab ...

Page 30: ...bjects in an image Noise Reduction Reduce noises in images to improve image quality Image Rotation Normal Displays images without rotation Flip Vertical Displays images flipped vertically Flip Horizontal Displays images flipped horizontally 180 Displays images flipped vertically and horizontally 90 CW Displays images rotated 90 clockwise 90 CCW Displays images rotated 90 counterclockwise Note The ...

Page 31: ... the lens to control the amount of incoming light Slow Shutter Improves image brightness in low light conditions Slowest Shutter Set the slowest shutter speed for the camera during exposure Compensation Adjust the compensation value as required to achieve the desired image effects Day Night Mode Automatic In this mode the camera can automatically switch between night mode and day mode according to...

Page 32: ...l After enabling WDR you can improve image quality by adjusting the WDR level White balance 1 Click the White Balance tab 2 Adjust the settings on this tab Some important parameters are described in the table below Parameter Description White Balance Adjust the red or blue offset of the image Auto The camera adjusts the red or blue offset automatically according to the lighting condition the color...

Page 33: ...nsitive parts of images from being viewed and recorded Multiple mask areas are allowed 1 Click Menu Camera Privacy Mask 2 Select the desired camera select Enable Privacy Mask and then use the mouse to specify privacy mask areas which are marked with different colors NOTE Currently up to four privacy mask areas are allowed Clicking a Clear button clears the mask area with the same color 3 Click App...

Page 34: ... cameras only and depends on the functions and protocols supported by the PTZ cameras Refer to PTZ camera specifications for details when you use this function Accessing the PTZ Management Window Accessing from the PTZ Control Window 1 Click the desired preview window and then click on the toolbar The PTZ Control window appears 2 Operate in the PTZ Control window as needed For details about how to...

Page 35: ...the function to remove snow Note Check that the 3D positioning heater and snow removal functions are supported by the camera before using Use 3D positioning to zoom in or out Dragging from top down zooms in Dragging the other way zooms out Preset button Save the current position and status of the camera as a preset Call a preset so the PTZ camera goes to the preset position Note Before you select ...

Page 36: ...a specific position A preset position consists of the following settings pan and tilt positions zoom focus and iris 1 Access the PTZ Management window For the detailed steps see Accessing the PTZ Management Window 2 Add presets a Click the directional buttons to steer the PTZ camera to the desired position ...

Page 37: ... called when a linked alarm occurs For more details see Alarm Triggered Actions Setting and Starting a Preset Patrol NOTE Up to four patrol routes are allowed for each PTZ camera and each patrol route can have up to eight presets 1 Access the PTZ Management window For the detailed steps see Accessing the PTZ Management Window 2 Click to add a keypoint In the Preset Configuration window select the ...

Page 38: ...letes all the key points Setting and Starting a Recorded Patrol 1 Click to start recording a patrol route After clicking steer the camera to the desired directions and adjust the zoom focus iris as needed during the process To stop recording click 2 To start a recorded patrol select it from the drop down list and then click Click to stop NOTE The drop down list and the buttons on the right are hid...

Page 39: ... private protocol Stream Normal main stream that is intended for scheduled recording Event main stream that is intended for recording triggered by events such as alarm inputs or motion detection alarms Sub Stream low resolution video that is intended for local or remote real time monitoring Video Compression Video compression standard for example H 264 The listed options depend on the standards su...

Page 40: ...meter is effective only when Bitrate Type is set to VBR Six levels are provided I Frame Interval Number of frames between two adjacent I frames I Frame Range Range of I frames Currently the range is fixed Smooth Use the slider to control the sudden increase of bit rate NOTE The parameters and options displayed may vary with the camera model 3 Click Apply to complete the configuration Snapshot 1 Cl...

Page 41: ...by default and may be edited as needed to record video in specified periods only 1 Click Menu Storage Recording 2 Set a recording schedule a Select the desired camera and select Enable Schedule By default Enable Schedule is selected b Set Pre Record and Post Record as needed and then click Edit 3 Set recording period s as needed and make sure you select Normal from the Type drop down list s Click ...

Page 42: ...red recording To apply the schedule to other day s select the day s right to Copy To 4 Click Apply to complete configuration for the current camera NOTE To apply the same settings to other cameras click Copy select the desired cameras and then click OK Scheduled Snapshot 1 Click Menu Storage Snapshot 2 Set a snapshot schedule a Select the desired camera and then select Enable Schedule b Click Edit...

Page 43: ...tion and have configured alarm triggered snapshot To apply the schedule to other day s select the day s right to Copy To 4 Click Apply to complete configuration for the current camera NOTE To apply the same settings to other cameras click Copy select the desired cameras and then click OK Motion Detection Recording and Snapshot Motion Detection Recording 1 Click Menu Alarm Motion 2 Select the desir...

Page 44: ...ection recording click right to Trigger Actions click the Recording tab select the desired camera and then click OK 5 Set a recording schedule under Menu Storage Recording For the detailed steps see Scheduled Recording and Snapshot Make sure Type is set to Motion After the configuration is completed the recording schedule appears in green which specifically stands for motion detection recording in...

Page 45: ...ure Type is set to Motion After the configuration is completed the snapshot schedule appears in green which specifically stands for motion detection snapshot in the system The following figure shows an example Alarm Triggered Recording and Snapshot Alarm Triggered Recording 1 Click Menu Alarm Input Output 2 Configure alarm input click for the desired camera In the window displayed select Enable se...

Page 46: ...ure Type is set to Alarm After the configuration is completed the recording schedule appears in red which specifically stands for alarm triggered recording The following shows an example Alarm Triggered Snapshot You need to enable alarm input before configuring alarm input snapshot For the detailed steps to enable alarm input see steps 1 to 2 in Alarm Triggered Recording Follow these steps after y...

Page 47: ...hedule appears in red which specifically stands for alarm triggered snapshot The following shows an example Manual Recording and Snapshot Manual Recording Two options are available Option 1 Click the desired preview window and then click on the toolbar to start recording Click to stop Option 2 Click Menu Manual Recording select the desired camera and then click Start to start recording ...

Page 48: ...stop select the camera and then click Stop Manual Snapshot 1 Click Menu Manual Snapshot select the desired camera and then click Start to start manual snapshot 2 To stop select the camera and then click Stop ...

Page 49: ...pecify certain time periods as holidays for scheduled recording and snapshot Holiday Recording 1 Click Menu System Holiday 2 Click the Add button in the lower right corner 3 In the Holiday window complete the configuration and then click OK The holiday appears in the list ...

Page 50: ...s completed the schedule indicates normal and holiday recording types The following shows an example Holiday Snapshot Click Menu Storage Snapshot Set a snapshot schedule as described in 6 2 2 Scheduled Snapshot Make sure Holiday is selected from the Select Day drop down list After the configuration is completed the schedule indicates normal and holiday recording types The following shows an exampl...

Page 51: ...ding and Snapshot Advanced Configuration 1 Click Menu Storage Advanced 2 Set the policy that the NVR will follow when space is used up Overwrite When space on all the hard disk s are used up recording will continue and the oldest recordings will be overwritten first Stop When space on all the hard disk s are used up recording will stop so that important recordings will not be overwritten 3 Click A...

Page 52: ...ard disk and set disk properties 1 Click Menu Storage Hard Disk NOTE The list shows disk information such as total capacity free space and disk status 2 Manage hard disks Set disk properties Click for the desired disk and then select Read Write or Read Only as needed Format a hard disk Click for the desired disk and then confirm to proceed To format multiple disks at a time select the disks and th...

Page 53: ... is found it means there is no recording during this period 1 Click the desired preview window and then click on the toolbar to start instant playback 2 Drag the slider to control the progress Pause and resume as needed Playback Toolbar Figure 7 1 Playback Toolbar Table 7 1 Playback Toolbar Button Description Show playback progress Note A small window displaying video appears when you drag the sli...

Page 54: ...m in on images For more details see Zoom Adjust sound volume for the current window Playback by Camera and Date Use this method to play recordings found by camera and date 1 Right click the mouse and then choose Playback 2 Select the desired camera s NOTE You can select multiple cameras for synchronous playback Clicking Max Camera for Playback will select the maximum number of cameras allowed by t...

Page 55: ...alendar for example A date with no flag for example indicates there is no recording on this date The first progress bar indicates playback progress of the video playing in the highlighted window The second progress bar indicates the overall playback progress for the selected cameras Playback in Corridor Mode Recordings can be played in corridor mode in multiple windows 1 In the playback window sel...

Page 56: ...nts quickly and search for the related recordings Adding a Tag 1 Right click and then click choose Playback 2 Add a tag using one of the following methods Click to add a default tag named TAG Click to add a custom tag You need to set a name for the tag for example tag1 3 Manage tags click and you can view edit and delete the listed tags as needed ...

Page 57: ...t playback Playback by Event You can specify an event type to search for and play videos recorded for one or more cameras during a specified time period 1 In the playback window select Event from the drop down list in the upper left corner 2 Select the desired event type for example motion Select the desired camera set the time period and then click Search 3 Click for the desired recording to star...

Page 58: ...h results If such results are detected the progress bar is highlighted in green color and the video plays at the normal speed allowing you enough time to catch details Otherwise the video plays at 16x speed to save time NOTE Motion detection is the default smart search mode 1 In the playback window select Smart from the drop down list in the upper left corner 2 Click for the desired camera to star...

Page 59: ...ed By default the full screen is the smart search area 4 Set smart search rules Table 7 2 Smart Search Buttons Button Description Button Description Search motion detection in full screen Clear the screen Search Draw rectangle s on the screen Exit ...

Page 60: ...n to play recordings stored in an external storage device for example a USB drive or a portable hard drive 1 In the playback window select External File from the drop down list in the upper left corner 2 Click Refresh and then wait for the NVR to read the external storage device 3 Select the desired recording file and then click to start playback ...

Page 61: ...eras during a specified time period 1 In the playback window select Image from the drop down list in the upper left corner 2 Select a type from the Type drop down list in the upper right corner 3 Select the desired camera s set the desired time period and then click Search 4 Select the desired file and then click to start ...

Page 62: ...up to save them to the storage device NOTE The image resolution depends on the resolution from the output interface and the number of windows displayed when the snapshot is taken 2 Lock files NOTE The recording containing the locked part will not be overwritten a Click for the recording you want to lock in the playback window b Click and then click the Locked File tab to view the locked file You c...

Page 63: ...ng to a USB storage device as a file Recording backup has the following conditions The USB storage device has a FAT32 or an NTFS file system and is correctly connected to the NVR Permission is required The recording to back up is stored on a hard disk of the NVR NOTE By default a recording is backed up as a mp4 file Normal Backup 1 Click Menu Backup Recording ...

Page 64: ... Search Search results are displayed NOTE You can lock unlock and play recording files in this window 3 Select the desired recording s and then click Backup 4 Select a destination in the USB storage device and then click Backup The recording s will be saved to the specified directory ...

Page 65: ...ked up and Y indicates the total number of recordings To cancel the operation click Cancel A backup file is named in this format camera name recording start time file extension For example Ch9 20150630183546 mp4 Video Clip Backup A recording can be clipped and saved to a USB storage device 1 Open the playback window For the detailed steps see Playback 2 After playback starts click and on the playb...

Page 66: ...ation in the USB storage device and then click Backup The selected video clips are saved to the specified directory Image Backup NOTE The default format of image backup is JPEG 1 Click Menu Backup Image 2 Set search conditions and then click Search Search results are displayed ...

Page 67: ...3 Select the desired file s and then click Backup 4 Select a destination in the USB storage device and then click Backup The selected files are saved to the specified directory 9 Alarm Alarm Input and Output Alarm Input 1 Click Menu Alarm Input Output 2 Click for the desired camera select Enable select a trigger mode as needed and then click OK ...

Page 68: ...e column The Arming Schedule window appears Set an arming schedule as needed Click OK after you have completed the configuration NOTE The default schedule is 24 7 You may modify it as needed and set up to eight different periods for each day Overlapping time periods are not allowed To apply the same arming schedule to other days select the intended days right to Copy To To apply the same settings ...

Page 69: ...d recording is triggered only for the current camera by default If motion detection recording has been configured before the previously configured motion detection area and motion detection recording are still effective when you enable motion detection in step 2 1 Click Menu Alarm Motion 2 Select the desired camera and then select Enable to enable motion detection 3 Use the mouse to draw a detecti...

Page 70: ...eeded NOTE The default schedule is 24 7 You may modify it as needed and set up to eight different periods for each day Overlapping time periods are not allowed To apply the same arming schedule to other days select the intended days right to Copy To 6 Click Apply to complete the configuration Tampering Detection A tampering detection alarm occurs when the camera lens is covered 1 Click Menu Alarm ...

Page 71: ...Video Loss A video loss alarm occurs when the NVR loses video signals from a camera 1 Click Menu Alarm Video Loss By default video loss alarm is enabled for every channel To disable it click and the icon changes to 2 Click right to Trigger Actions and configure action s to trigger For more details see Alarm Triggered Actions NOTE The following actions are not supported for the current channel reco...

Page 72: ...tions and then select the camera s for which you want to enable alarm output 3 Click Apply to complete the configuration Alarm Triggered Actions An alarm can trigger actions for example buzzer recording and preview The supported actions may vary with the NVR model Alarm Triggered Buzzer The NVR makes a buzzing sound when an alarm occurs Alarm Triggered E mail The NVR e mails an alarm message to a ...

Page 73: ...y and can be configured separately Either NIC can be chosen as the default route and data will be forwarded through this NIC when the NVR connects to the extranet Load balance mode The two NICs are bound to the same IP address and work together to share network traffic Net fault tolerance mode The two NICs are bound to the same IP address In cases where one NIC fails the other takes over service s...

Page 74: ...h the NIC specified as the default route 3 Click Apply to complete the configuration MyCloud The NVR allows access through the myCloud website or from the EZview app You need to sign up for an account first before using this function 1 Click Menu System Network myCloud 2 myCloud is enabled by default If it is disabled select the check box to enable it NOTE Scan the QR code to download the app to y...

Page 75: ...elect a DDNS type and then complete other settings If the DDNS type is DynDNS or No IP enter the domain name username and password The domain name is the one you have successfully registered at a domain name registration website for example DynDNS The username and password are those of the account you have registered at the domain name registration website for example DynDNS If the DDNS type is Ez...

Page 76: ...vices such as data sharing and communication This section describes how to use UPnP for port mapping You may also configure port mapping manually with UPnP disabled To use UPnP in your NVR you must enable UPnP in the router to which your NVR is connected With UPnP enabled for Network Address Translation NAT the ports on the NVR can be mapped automatically to the router and computers can access you...

Page 77: ... the intended recipients a connection to the Internet may be required 1 Click Menu System Network Email 2 Configure the related parameters If server authentication is required you need to enter the correct username and password NOTE Enter a valid SMTP server address and port number and then select Enable TLS if required Select Attach Image if you want to send snapshots via email Only some NVR mode...

Page 78: ...NVR denies remote access from the IP address es on the list If Whitelist is selected the NVR only allows remote access from the IP address es on the list However if Whitelist is selected with no IP address specified remote access to the NVR will be denied 3 Click Apply to complete the configuration FTP NOTE Only some device models support FTP An FTP tool is required for this function With this fun...

Page 79: ...system will create different folders by IP time and camera 4 Select the desired camera and then click right to Upload Schedule In the Upload Schedule window select the desired image type and time periods NOTE To apply the same settings to other days in a week select the desired days right to Copy To 5 Click Apply to complete the configuration NOTE To apply the same settings to other cameras click ...

Page 80: ...NVR However a username and password is required for a re login after a logout Time Configuration 1 Click Menu System Time Time 2 Select the correct time zone and then set date and time formats and the system time 3 To use Network Time Protocol NTP enable NTP by selecting the check box and then set the IP address and port number of the NTP server and an update interval 4 Click Apply to complete the...

Page 81: ...t Usage to Keyboard to control a PTZ camera with a specialized surveillance keyboard 3 Click Apply to complete the configuration User Configuration A user group is a collection of operation permissions in the system When a user group is assigned to a user this user has all the permissions specified for the user group There are three user types in the system Admin The default super administrator in...

Page 82: ...e username password user group and permissions c After you have completed the configuration click OK Delete a user Click A confirmation message appears Click Yes to proceed Modify a user Click You can modify the password user group and permissions Click OK to save the modification ...

Page 83: ...user s next login 12 System Maintenance System Information Click Menu Maintain System Info to view the basic NVR information for maintenance purpose System Info View the basic information such as the device model serial number and firmware version ...

Page 84: ...a Info tab for information about the added IP devices Recording Click the Recording tab to view recording status and stream settings Online User Click the Online User tab for information about users who are currently logged in Network Click the Network tab to view network settings ...

Page 85: ...79 Disk Click the Disk tab to view the hard disk status and disk properties Network Detection Traffic Click Menu Maintain Traffic to view network traffic information ...

Page 86: ... test results including average delay and packet loss rate are displayed If the test fails it indicates that the destination is unreachable To capture and save packets follow these steps 1 Click Menu Maintain Net Detect 2 Select the USB storage device and specify the port number and IP address 3 Click right to the desired NIC to start capturing packets Click Cancel to stop ...

Page 87: ...Idle Receive Bandwidth may cause the connected cameras to be offline When the sending bandwidth Idle Send Bandwidth is sufficient remote live view playback or download may fail on the NVR Log Query Logs contain information about user performed operations and device status By analyzing logs you can keep track of device operation status and view detailed alarm information 1 Click Menu Maintain Log 2...

Page 88: ... be imported to the NVR to restore configurations The configuration file of an NVR can be imported to multiple NVRs of the same model if you want them to have the same settings If the imported configuration file contains camera information the related camera will be added to all the NVRs Only admin can perform these operations 1 Click Menu Maintain Backup ...

Page 89: ... is completed To export maintenance information click Export Maintain Info A tgz file will be created in the specified directory when export is completed To import device configurations double click the target folder containing the xml file select the file and then click Import CAUTION Delete files with caution The delete operation is irreversible ...

Page 90: ... NOTE Restoring the system in either way does not delete recordings or operation logs in the NVR Auto Maintain Set the NVR to restart as scheduled and delete files as needed Only admin can perform this operation 1 Click Menu Maintain Auto Maintain 2 Set a time for auto restart and choose a way to delete files automatically CAUTION Files that are deleted automatically cannot be recovered System Upg...

Page 91: ... is fully functional DNS settings are configured under Menu System Network Basic Cloud upgrade speed is affected by network connectivity 1 Click Menu Maintain Upgrade 2 Click Check to check for a new version If a new version is detected the version number and build date will be displayed Click Upgrade to proceed If the current version is up to date a message will appear to notify you S M A R T Inf...

Page 92: ...ut of restart or shut down the NVR in the Shutdown window Proper shutdown operations are vital to your NVR s life span In addition it is recommended that the NVR is disconnected from power if it is not in use for a long time 1 Click Menu Shutdown 2 Click the button as needed You may also press the power button on the front panel and hold for at least 3 seconds till a message appears and then click...

Page 93: ... is recommended Chrome and Opera browsers are also supported A 32 bit Web browser is still required even if you are using a 64 bit operating system NOTE The parameters that are grayed out on the Web GUI cannot be modified The parameters and values displayed may vary with the NVR model The figures are for illustration purpose only and may vary with the NVR model 2 Login 1 Open a Web browser on your...

Page 94: ... Description Two way audio Main Sub stream Start or stop live view in all windows Previous and next screen Switch screen layout Full screen Select stream type Shows the current frame rate bit rate resolution and packet loss rate Take a snapshot Start zoom Local recording Turn on or off audio adjust sound volume Adjust MIC volume 3D positioning Open or close the control panel ...

Page 95: ...t time E recording end time The recording start and end times are in hh mm ss format By default local recordings are saved in C Users username Surveillance Record system date The system date is in yyyy mm dd format 4 Playback Click Playback on the top to show the Playback page The following figure shows an example Table 4 1 Playback Control Buttons Button Description Button Description Play pause ...

Page 96: ...90 5 Configuration Click Settings on the top and then click the menus on the left to configure parameters ...

Page 97: ...oint Photographic Experts Group MTU Maximum Transfer Unit NAT Network Address Translation NIC Network Interface Card NTP Network Time Protocol NVR Network Video Recorder ONVIF Open Network Video Interface Forum PoE Power over Ethernet PPPoE Point to Point Protocol over Ethernet P2P Peer to Peer PTZ Pan Tilt Zoom RTSP Real Time Streaming Protocol SDK Software Development Kit S M A R T Self Monitori...

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