Introduction
9
Apollo 16 mkII Hardware Manual
Technical Support
Universal Audio provides free customer support to all registered Apollo 16 users. Support
specialists are available to assist you via email and telephone during normal business
hours, which are from 9 AM to 5 PM, Monday through Friday, Pacific Standard Time.
Email Support
To request online support via email, click the link below for a direct link to the help
ticket form:
•
https://www.uaudio.com/my/support/create/
Alternately, visit the main support page at
www.uaudio.com/support
, then click the blue
“Submit Support Ticket” button on the right side of the web page to create a help ticket.
Telephone Support
USA toll-free:
+1-877-698-2834 (1-877-MY-UAUDIO)
International:
+1-831-440-1176
Germany, Austria, Switzerland,
France, Benelux:
+31 (0) 20 800 4912