11. UNIVA WARRANTY
This guarantee is issued by Univa in respect of all products manufactured and sold
by Univa. The liability to Univa is limited to the following conditions:
1.
This guarantee operates in favour of the original purchaser of new appliances
only and cannot be ceded, assigned or transferred. Univa shall have no liability
in respect of second hand goods or to second or subsequent purchasers of any
appliances.
2.
This guarantee shall operate for a period of
Two Years
from the date of original
purchase of the appliance which date shall be proved to the reasonable
satisfaction of a Univa authorized service Agent or consultant.
3.
The liability of Univa shall be limited to the repair or replacement by a Univa
authorized service dealer in its sole discretion of the defective parts of the
appliance at its sole cost. Univa shall not be liable for any loss or damage
suffered by the customer or any other party or caused to the appliance arising
from negligent use.
4.
Should the defective appliance be situated further than 50 km from the nearest
Univa service centre or authorized service agent, Univa shall be entitled to
charge its customer a travelling rate for such distance in excess of 50 km.
5.
The liability of Univa shall be limited in respect of defective parts or material or in
respect of defective workmanship only. Univa authorized service agent shall
have no liability if, in its opinion, the defect or fault was caused through faulty
installation, accidental damage, incorrect usage, misuse or abuse, failure to
follow the operating instructions, fire, flood, civil disturbances or any Act of God.
The company shall not be responsible for damages caused by insect and/or
animal infestation. Univa shall not be obliged to replace filters, fuses, vitreous
enamelware, and any other items which Univa, in its sole discretion, determines
that the life of such item depends on the amount of use and care taken in
respect of such item.
6.
The guarantee shall become void and cease to operate if the appliance is
dismantled by or any repairs to the appliance are affected by any persons not
duly authorized by Univa, or if any non-genuine Univa parts are used in the
appliance, or if the serial number of the appliance is removed.
7.
The product has been designed and manufactured for normal domestic use and
the warranty will accordingly become void and cease to operate if the product is
not used for domestic purposes.
8.
If the customer is unable to prove the date of purchase of the appliance to the
reasonable satisfaction of the representative of a Univa authorized service agent
or if no fault or defects are found in the appliance, a Univa authorized service
agent shall be entitled to charge for the work done and travelling expenses
incurred.
