36
37
Cause
Possible remedy
Intermittent
Low battery
Replace battery or place
rechargeable hearing aids
in charging base*
Dirty battery contact
Consult your hearing
healthcare professional
Two long beeps
Low battery
Replace battery or place
rechargeable hearing aids
in charging base*
Whistling
Earmolds not inserted
properly
See “Putting your hearing
aids on your ears”.
Reinsert carefully
Hand/clothing near ear
Move hand/clothing away
from your ear
Poorly fitting earmolds
Consult your hearing
healthcare professional
Cause
Possible remedy
Not clear, distorted
Poorly fitting earmolds
Consult your hearing
healthcare professional
Earmolds blocked with
ear wax
Clean earmolds. See
“Cleaning your hearing
aids”. Consult your hearing
healthcare professional
Low battery
Replace battery or place
rechargeable hearing aids
in charging base*
Plugged microphone
shield
Consult your hearing
healthcare professional
Earmolds falling out of ear
Poorly fitting earmolds
Consult your hearing
healthcare professional
Earmolds not inserted
properly
See “Putting your hearing
aids on your ears”.
Reinsert carefully
*If needed, you can temporarily replace the Silver Zinc
rechargeable battery with a traditional 13 Zinc-air battery.
Do
not
throw away your rechargeable battery.