Q&A
20
5. Release the right button of the mouse, and the arc measurement will appear.
The “R” means radius , “A” means angle, and the “L” means arc.
1. After inserting the software installation CD into the CD-ROM drive, why doesn’t the installation
install automatically?
ANS
：
Due to the operation system security, many system softwares disable the CD-R / USB
Autorun function. Please double click the CD-ROM drive on your computer, and click the
AUTORUN.EXE file.
2. Why does the image lag after I check the Use AVIDecompressor box on the Video Setup
window?
ANS
：
The Use AVIDecompressor function doesn’t support Windows XP SP3 or above.
3. Why the measurement number is incorrect?
ANS
：
You need to use the Calibrate function on the measurement window before making a
measurement. Also if you change the focal distance or height of the object you will need to use
the Adjust function again.
4. Why does the monitor “twinkle” under the measurement mode?
ANS: Set the system using the following steps:Start→Control Panel Home→System→Advanced
→Performance→Setting
Then release the “Show shadows under windows” and ”Show window contents while dragging.”
5. Why does the recording file show an error message when I open the time-lapse function?
ANS: If you open the time-lapse function, please make sure the recording time is longer than the
ratio time.
EX: Choose 60s:1s, the real recording time must be longer than 60 seconds.
6. Why do the LED lights will go out automatically while recording?
ANS: Under Windows 7, the “power saving” function will turn off the LED lights automatically,
please set the system by the following steps: Start→Control Panel→System and Security→Power
Options→Select a power plan
Click the “Show additional Plans” arrow, and choose the “High performance.”
7. After installing the MicroViewer 5MP, why the MicroViewer 1.3M program doesn’t work
anymore?
ANS: Please install the upgrade version of MicroViewer 1.3MP by the following steps: A.Insert the
MicroViewer 5MP CD into the CD-ROM drive. B.Click the “Install MicroViewer 1.3MP” button on
the installation program and the latest MicroViewer 1.3MP will install automatically.
8. I can’t install the MicroViewer because of the antivirus software protection. How to solve this
problem?
A: Your antivirus software may quarantine the MicroViewer because the software thought it was a
virus. Please uninstall the antivirus software, install the MicroViewer, and install your antivirus
software again. Or you can add MicroViewer to your antivirus whitelist.
5. Release the right button of the mouse, and the Rectangle measurement will appear.
The number means the base x length / 2 = area.
1. Check the “Measure” box, then select the “3DotRadius” Mode.
2. Hold the right button of the mouse at the first point of the arc.
3. Drag to the second point of the arc and release.
4. Immediately hold the right button of the mouse again at the second point of the arc ,
then drag to the third point of the arc.
Measurement-Radius/Arc
19
