Unisys ES5000, Manual

Page: 3 / 20

Contents
Safety . . . . . . . . . . . . . . . v
Guidelines for trained service technicians . . . . vi
Inspecting for unsafe conditions . . . . . . vi
Guidelines for servicing electrical equipment . . vii
Safety statements . . . . . . . . . . . . viii
Chapter 1. Start here . . . . . . . . . 1
Diagnosing a problem . . . . . . . . . . . 1
Undocumented problems . . . . . . . . . . 3
Chapter 2. Introduction . . . . . . . . 5
Related documentation . . . . . . . . . . . 5
Notices and statements in this document . . . . . 6
Features and specifications. . . . . . . . . . 7
Blade server controls and LEDs . . . . . . . . 9
Turning on the blade server . . . . . . . . . 12
Turning off the blade server . . . . . . . . . 12
System-board layouts . . . . . . . . . . . 13
Blade server connectors . . . . . . . . . 13
System-board switches. . . . . . . . . . 14
System-board LEDs. . . . . . . . . . . 16
Chapter 3. Configuring the blade server 17
Using the Setup utility. . . . . . . . . . . 17
Setup utility menu . . . . . . . . . . . 17
Using passwords . . . . . . . . . . . 20
Using the Boot Menu program . . . . . . . 21
Updating the Universal Unique Identifier (UUID) 21
Updating the DMI/SMBIOS data .
. . . . . 21
Installing operating systems and required drivers . 24
Using the PXE boot agent utility program . . . . 24
Firmware updates . . . . . . . . . . . . 24
Configuring UEFI compatible devices . . . . . 25
Configuring the Gigabit Ethernet controller. . . . 25
Configuring a RAID array . . . . . . . . . 26
Using the LSI Logic Configuration Utility program 26
Using LAN over USB to interface the IMM . . . . 27
Potential conflicts with the LAN over USB
interface
. . . . . . . . . . . . . . 27
Resolving conflicts with the IMM LAN over USB
interface
. . . . . . . . . . . . . . 27
Configuring the LAN over USB interface
manually .
. . . . . . . . . . . . . 28
Chapter 4. Parts listing . . . . . . . . 31
Chapter 5. Removing and replacing
blade server components. . . . . . . 37
Installation guidelines . . . . . . . . . . . 37
System reliability guidelines . . . . . . . . 38
Handling static-sensitive devices . . . . . . 38
Returning a device or component . . . . . . 39
Removing the blade server from the Model 5230R
unit .
. . . . . . . . . . . . . . . . 40
Installing the blade server in a Model 5230R unit . . 41
Removing and replacing customer replaceable units
(CRUs) .
. . . . . . . . . . . . . . . 43
Removing the blade server cover . . . . . . 43
Closing the blade server cover . . . . . . . 44
Removing an optional expansion unit . . . . 45
Installing an optional expansion unit . . . . . 46
Removing a blade handle. . . . . . . . . 47
Installing a blade handle . . . . . . . . . 48
Removing a hot-swap storage drive . . . . . 49
Installing a hot-swap storage drive . . . . . 50
Removing a memory module . . . . . . . 51
Installing a memory module. . . . . . . . 52
Removing a USB Flash key . . . . . . . . 56
Installing a USB Flash key . . . . . . . . 57
Removing an I/O expansion card . . . . . . 58
Installing an I/O expansion card . . . . . . 61
Removing the bezel assembly . . . . . . . 66
Installing the bezel assembly . . . . . . . 68
Removing the control panel . . . . . . . . 69
Installing the control panel . . . . . . . . 70
Removing and replacing field replaceable units . . 71
Removing a microprocessor and heat sink . . . 71
Installing a microprocessor and heat sink . . . 74
Thermal grease . . . . . . . . . . . . 76
Removing the system-board assembly . . . . 77
Installing the system-board assembly . . . . . 78
Removing and replacing consumable parts . . . . 79
Removing the battery . . . . . . . . . . 79
Installing the battery . . . . . . . . . . 80
Chapter 6. Diagnostics . . . . . . . . 83
Diagnostic tools overview . . . . . . . . . 83
POST . . . . . . . . . . . . . . . . 84
Error logs . . . . . . . . . . . . . . 85
IMM error messages . . . . . . . . . . 86
POST error codes . . . . . . . . . . . 127
Checkout procedure . . . . . . . . . . . 146
About the checkout procedure. . . . . . . 146
Performing the checkout procedure . . . . . 146
Troubleshooting tables . . . . . . . . . . 147
General problems . . . . . . . . . . . 147
Storage drive problems . . . . . . . . . 148
Intermittent problems . . . . . . . . . 148
Keyboard or mouse problems . . . . . . . 149
Memory problems . . . . . . . . . . . 150
Monitor or video problems . . . . . . . . 151
Network connection problems . . . . . . . 152
Optional-device problems . . . . . . . . 153
Power error messages . . . . . . . . . 154
Power problems . . . . . . . . . . . 157
Removable-media drive problems . . . . . 160
Service processor problems . . . . . . . . 161
Software problems. . . . . . . . . . . 161
Universal Serial Bus (USB) port problems . . . 163
iii