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Chapter 2. Introduction

Use this information to help you solve problems that might occur in your blade
server.

This

Problem Determination and Service Guide

contains information to help you solve

problems that might occur in your Model 5400B blade server. It describes the
diagnostic tools that come with the blade server, error codes and suggested actions,
and instructions for replacing failing components.

Replaceable components are of two types:

v

Customer replaceable unit (CRU):

Replacement of CRUs is your responsibility.

If Unisys installs a CRU at your request, and you do not have a service
agreement, you will be charged for the installation.

v

Field replaceable unit (FRU):

FRUs must be installed only by trained service

technicians.

For information about the terms of the warranty and getting service and assistance,
see the warranty information that is detailed in the Unisys contract.

Related documentation

Use this information to identify and locate related blade server documentation.

In addition to this document, the following documentation also comes with the
server:

v

ReadMe First

This document provides a list of supported documentation and instructions on
how to access the deliverables from the Unisys Product Support Web site.

v

Safety Information

This document is in PDF on the CD that is shipped with the Model 5400B. It
contains translated caution and danger statements. Each caution and danger
statement that appears in the documentation has a number that you can use to
locate the corresponding statement in your language in the

Safety Information

document.

v

Environmental Notices and User Guide

This document is in PDF on the CD. It contains translated environmental
notices.

v

License Agreement for Machine Code

This document is in PDF on the CD. It provides translated versions of the
License Agreement for Machine code for your server.

v

MCP Linux License Information and Attributions

This document is in PDF on the CD. It provides information about the
open-source notices.

5

Summary of Contents for ES5000

Page 1: ...unisys imagine it done ES5000 Model 5400B G1 Problem Determination and Service Guide September 2010 8207 1259 000...

Page 2: ...respect to which it is used The information contained herein is subject to change without notice Revisions may be issued to advise of such changes and or additions Notice to U S Government End Users T...

Page 3: ...ade server from the Model 5230R unit 40 Installing the blade server in a Model 5230R unit 41 Removing and replacing customer replaceable units CRUs 43 Removing the blade server cover 43 Closing the bl...

Page 4: ...209 Appendix A Services and support 211 Unisys eService Portal 211 Product Support Knowledge Base 211 Warranty 211 Services Overview 212 Service Tasks and Responsibilities 212 Hardware Maintenance 21...

Page 5: ...kkerhedsforskrifterne f r du installerer dette produkt Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Inform...

Page 6: ...y those items Use good judgment to identify potential unsafe conditions that might be caused by alterations or attachment of features or optional devices that are not addressed in this section If you...

Page 7: ...t use worn or broken tools or testers v Do not touch the reflective surface of a dental mirror to a live electrical circuit The surface is conductive and can cause personal injury or equipment damage...

Page 8: ...ents provide the caution and danger information used in this documentation Important Each caution and danger statement in this documentation is labeled with a number This number is used to cross refer...

Page 9: ...quipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instruc...

Page 10: ...an explode if not properly used handled or disposed of Do not v Throw or immerse into water v Heat to more than 100 C 212 F v Repair or disassemble Dispose of the battery as required by local ordinanc...

Page 11: ...as needed You can also go to the ES5000 Model 5400B G1 and Model 5230R G1 Product Support page at the following URL http public support unisys com common welcome aspx pla E5B amp nav 5400BG1 Diagnosi...

Page 12: ...sentative For information about saving the Service Data file see the ES5000 Advanced Management Module User s Guide You can download the User s Guide from the ES5000 Model 5400B G1 and Model 5230R G1...

Page 13: ...ller is correctly configured 5 Check for errata Technical Information Bulletins TIBs and Customer Technical Bulletins CTBs Errata Technical Information Bulletins TIBs and Customer Technical Bulletins...

Page 14: ...4 ES5000 Model 5400B G1 Problem Determination and Service Guide...

Page 15: ...cumentation Use this information to identify and locate related blade server documentation In addition to this document the following documentation also comes with the server v ReadMe First This docum...

Page 16: ...d statements in this document Use this information to understand the most common documentation notices and statements and how they are used The caution and danger statements in this document are also...

Page 17: ...r Notes 1 Power cooling removable media drives external ports and advanced system management are provided by the Model 5400B unit 2 The operating system in the blade server must provide USB support fo...

Page 18: ...o 32 C 50 F to 89 6 F Altitude 914 4 m to 2133 6 m 3000 ft to 7000 ft Blade server off 10 C to 43 C 50 F to 109 4 F Altitude 914 4 m to 2133 6 m 3000 ft to 7000 ft Blade server shipping 40 C to 60 C 4...

Page 19: ...blade server has power supplied and is ready to be turned on v Lit continuously The blade server has power and is turned on Activity LED When this green LED is lit it indicates that there is activity...

Page 20: ...u can use the Advanced Management Module Web interface to determine whether local control has been disabled on the blade server See the ES5000 Model 5230 R G1 and Model 5400B G1 page on the Unisys Sup...

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