Coconut Bash
12/14/2018
39
7. TROUBLE SHOOTINGS
7.1 Common Problem
Please confirm that all connectors fit tightly.
Symptom
Possible Cause
Recommended action
Game will not
start
Frame assembly connector is
loose.
Check connector.
Frame assembly fault
Contact with UNIS Service.
Power off
Circuit protector make power SW
in off state.
Turn on power SW again. If appeared
again and again, machine has
anomaly. Please contact with UNIS
Service.
No sound
Low volume
Raise the volume.
Connector loose.
Check connector.
Speaker fault.
Check speaker.
POT installation error.
Install POT correctly.
POT fault.
Change POT.
Audio cable problem.
Reconnect the audio cable or change
it.
PC crash.
Restart or system recovery.
Driver problem
Restart the audio driver.
If you see following error code showing on the display, please try therecommended action.
Error
Code
Error
Possible cause
Recommended action
Er16
Wheel motor
reset error
Wheel sensor fault
Change the sensor.
Wheel assy. fault
Check the wheel.
Er18
Anti-cheating
sensor error18
Player disturb the
anti-cheating sensor.
Ask player to exit anti-cheating
area.
Sensor position incorrect
Change the sensor position.
Er19
Send ball error
Send ball assy. fault
Mend the send ball assy..
Stuff disturbs the send
ball sensor.
Check and remove the stuff, long
press the service btn till error
code is cleared; or restart the
machine.
Er20
Ball out sensor
error
The track is blocked.
Check the track.
Er21
Anti-cheating
sensor error21
Player disturb the
anti-cheating sensor.
Ask player to exit anti-cheating
area.
Sensor position incorrect
Change the sensor position.
