VIVID_Troubleshooting_Doc_REVA.docx
Flex Gold
™
VIVID Lamps
Troubleshooting Guide
Factory default
settings
Restore the lamps
to factory default
settings
If you have the original mobile device the lamps
were synced to:
To reset a single lamp
,
1. Press and hold the icon of the lamp
to reset to bring up the Menu screen
2. Select the Edit icon
3. Select the “Reset and Delete” button.
(See figure F below).
An alert will pop up to confirm that you want
to delete that lamp. (See figure F below)
To reset all lamps:
1. Select the gear icon
at the top right
corner of VIVID app page
2. Select Settings.
3.
Select the “Delete All Lamps” option
(See figure G below)
An alert will pop up asking to confirm that
you want to delete all lamps. (See figure H
below)
Figure C
Figure D
Figure E
