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VIVID_Troubleshooting_Doc_REVA.docx 

Flex Gold

 

VIVID Lamps 

Troubleshooting Guide

 

Control a lamp

 

Identify which 
lamp is being 
controlled in the 
app

 

Make sure lamp power source is on and working. 
If you have more than one lamp on the app, start 
with the first lamp icon        and tap it once.  

If the VIVID lamp turns on/off,

 you have 

identified the lamp and can now control its
color changing and dimming features.

If the lamp did not turn on/off,

 move to the

next lamp on the app and try again.
Continue until you find the lamp you are
trying to control.

(See figure C below).

 

Controlling the 
lamp features

 

Press and hold the icon of the lamp you would 
like to control.

 This will take you to the menu 

screen where you can control the dimming and color 
changing features. (See figure D below) 
The is a green icon on the app indicates the lamp 
that is currently being controlled by the app

 

You can also select the Edit icon to 
customize the name of the lamp, and 
create and edit groups. (See figure E 
below). 

Summary of Contents for Flex Gold VIVID

Page 1: ...p 2 select Settings 3 Choice option to Find Password or Change Password See figure B below Note Lamps can be accessed from any mobile device by using the same Bluetooth password Figure A Figure B Check device distance from lamp Move closer to lens face of lamp you are trying to connect so that the mobile device is directly over or under the lens face If you are within proper range and the lamp is ...

Page 2: ...ing features If the lamp did not turn on off move to the next lamp on the app and try again Continue until you find the lamp you are trying to control See figure C below Controlling the lamp features Press and hold the icon of the lamp you would like to control This will take you to the menu screen where you can control the dimming and color changing features See figure D below The is a green icon...

Page 3: ... to reset to bring up the Menu screen 2 Select the Edit icon 3 Select the Reset and Delete button See figure F below An alert will pop up to confirm that you want to delete that lamp See figure F below Toreset all lamps 1 Select the gear icon at the top right corner of VIVID app page 2 Select Settings 3 Select the Delete All Lamps option See figure Gbelow An alert will pop up asking to confirm tha...

Page 4: ...mp on for 15 seconds Turn on off with any 12 volt power source Even touching a 9 volt battery to the pins on the lamp will work Note Only power on off the lamps that you want to reset 2 Turn lamp off for 5 seconds 3 Repeat this on off cycle four more times or until the lamp s turn white and start to strobe from bright to You should now be able to add a new device to the app Figure F Figure G Figur...

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