There are no other accessory parts in this product. Do not disassemble or repair it by yourself, or
warranty may not be valid.
Cause
Issue
Solution
Cannot
feel the
heat
My skin
turn red
and feels
prickly
Not able to
attach the
gel sheet
The protective film
(transparent) on the adhesive
surface (conductive gel) is not
peeled off
Gel sheet is damaged
The heat area is not
completely attached to the
neck’s skin
Peel off protective film
(transparent)
Adhesive surface (conductive
gel) is dirty
Please clean the surface of
the conductive gel
Please replace a new gel sheet
Push the center area to make it
attach to the neck’s skin
The electrode area didn't fit to
the skin
Fit the electrode area close to the
skin
Gel sheet is damaged
Please replace a new gel sheet
EMS intensity is too high
Adjust the intensity to a
comfortable level
21
Summary of Contents for ES-110 neckare
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