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Troubleshooting
Problem
Possible Cause
Prevention/Cure
Burner will not light using ignitor
,0 GAS TANK VALVE IS CLOSED
Make sure regulator is securely attached to the LP gas tank, turn LP gas tank
VALVE TO h/0%.v
,0 GAS TANK IS LOW OR EMPTY
2EPLACE OR REFILL ,0 GAS TANK
LP gas leak
4URN ,0 GAS TANK VALVE TO h#,/3%$v
7AIT MINUTES FOR GAS TO CLEAR
&OLLOW h#HECKING FOR ,EAKSv IN THE OWNERS MANUAL
Battery needs to be changed
2EPLACE THE h!!v BATTERY FOLLOW ASSEMBLY STEP FOR INSERTING BATTERY
%LECTRODE AND BURNERS ARE WET
7IPE DRY WITH CLOTH
%LECTRODE CRACKED OR BROKEN SPARKS AT CRACK
2EPLACE ELECTRODE
Wire loose or disconnected
2ECONNECT WIRE OR REPLACE ELECTRODEWIRE ASSEMBLY
7IRE IS SHORTING SPARKING BETWEEN IGNITOR AND ELECTRODE 2EPLACE IGNITOR WIREELECTRODE ASSEMBLY
Bad ignitor
2EPLACE IGNITOR
Burner will not light with match
.O GAS FLOW
#HECK IF ,0 GAS TANK IS EMPTY
! )F EMPTY REPLACE OR RElLL
" )F ,0 GAS TANK IS NOT EMPTY REFER TO h3UDDEN DROP IN GAS mOW OR REDUCED
mAME HEIGHTv
,0 GAS TANK IS LOW OR EMPTY
2EPLACE OR REFILL ,0 GAS TANK
LP gas leak
4URN ,0 GAS TANK VALVE TO h#,/3%$v
7AIT MINUTES FOR GAS TO CLEAR
&OLLOW h#HECKING FOR ,EAKSv IN THE OWNERS MANUAL
#OUPLING NUT AND REGULATOR NOT FULLY CONNECTED
4URNING THE COUPLING NUT ABOUT ONEHALF TO THREE QUARTERS ADDITIONAL TURN UNTIL
SOLID STOP
Tighten by hand only-do not use tools.
/BSTRUCTION OF GAS FLOW
#LEAR BURNER TUBES
#HECK FOR BENT OR KINKED HOSE
$ISENGAGEMENT OF BURNER TO VALVE
2EENGAGE BURNER AND VALVE
3PIDER WEBS OR INSECT NEST IN VENTURI
#LEAN VENTURI AND BURNER TUBE
"URNER PORTS CLOGGED OR BLOCKED
#LEAN BURNER PORTS
Sudden drop in gas flow or reduced flame height
/UT OF GAS
2EPLACE OR REFILL ,0 GAS TANK
%XCESS FLOW SAFETY DEVICE MAY HAVE BEEN ACTIVATED
4URN CONTROL KNOB TO h/&& v
7AIT SECONDS AND LIGHT OUTDOOR lREPLACE
)F mAMES ARE STILL TOO LOW RESET THE EXCESSIVE mOW SAFETY DEVICE
A 4URN CONTROL KNOBS h/&& v
B 4URN ,0 GAS TANK VALVE TO h#,/3%$v
C $ISCONNECT REGULATOR
D 4URN CONTROL KNOB TO ()'(
E 7AIT MINUTE
F 4URN CONTROL KNOB TO h/&& v
G 2ECONNECT REGULATOR AND LEAK CHECK CONNECTIONS
H 3LOWLY TURN ,0 GAS TANK VALVE TO h/0%.v
I 7AIT SECONDS AND THEN LIGHT OUTDOOR lREPLACE PER h,IGHTING )NSTRUCTIONSv
Irregular flame pattern, flame does not run the
full length of burner
"URNER PORTS ARE CLOGGED OR BLOCKED
#LEAN BURNER PORTS
Flame is yellow or orange
.EW BURNER MAY HAVE RESIDUAL MANUFACTURING OILS
"URN OUTDOOR FIREPLACE FOR MINUTES AND REINSPECT
3PIDER WEBS OR INSECT NEST IN VENTURI
#LEAN VENTURI
0OOR ALIGNMENT OF VALVE TO BURNER VENTURI
!SSURE BURNER VENTURI IS PROPERLY ENGAGED WITH VALVE
Flame blow out
(IGH OR GUSTING WINDS
$O NOT USE OUTDOOR FIREPLACE IN HIGH WINDS
,OW ON ,0 GAS
2EPLACE OR REFILL ,0 GAS TANK
%XCESS FLOW VALVE TRIPPED
2EFER TO h3UDDEN DROP IN GAS FLOW OR REDUCED FLAME HEIGHTv
Flashback (fire in burner tube(s))
"URNER ANDOR BURNER TUBES ARE BLOCKED
#LEAN BURNER ANDOR BURNER TUBES
Flame seems to lose heat when burning in cold
weather - temperature below 50ºF
)CE HAS BUILT UP ON THE OUTSIDE OF THE ,0 GAS TANK
BECAUSE THE VAPORIZATION PROCESS IS TOO SLOW
4URN ,0 GAS TANK VALVE TO h#,/3%$v
4URN CONTROL KNOB TO h/&& v
2EPLACE WITH A SPARE ,0 GAS TANK
2ECONNECT ,0 GAS TANK PER h)NSTALLING ,0 'AS 4ANKv
,EAK CHECK THE CONNECTIONS
,IGHT PER h,IGHTING )NSTRUCTIONSv
For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142.
