Uniden TRU9565-2 - TRU Cordless Phone Page 49 User Manual Download

Page: 49 / 60

Troubleshooting

Common Issues

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve

your.problem,.please.call.our.Customer.Hotline.(see.the.back.cover.for.contact.information).

When you have this

problem...

Try...

The.

charge/in use

.LED.or.

charge

.LED.won’t.illuminate.

when.the.handset.is.placed.

in.the.cradle.

Checking.the.AC.adapter.connection.(see.page.7).

Re-seating.the.handset.in.the.cradle..

Cleaning.the.charging.contacts.on.the.handsets.(see.page.47)..

•

The.audio.sounds.weak..

Moving.the.handset.closer.to.the.base.

Moving.the.handset.and/or.base.away.from.metal.objects.or.appliances.and.try.

again.

•

No.handsets.can.make.or.

receive.calls..

Checking.the.telephone.cord.connection..If.CHECK.TEL.LINE.appears.on.the.

handset.display,.the.telephone.cord.may.not.be.connected.correctly.(see.page.9).

Disconnecting.the.base.AC.adapter..Wait.a.few.minutes,.then.reconnect.it.(see.

page.7).

Changing.the.dial.mode.(see.page.).

•

A.single.handset.can’t.make.

or.receive.calls.(but.other.

handsets.can).

Checking.the.battery.pack.connection.(see.page.6).

Charging.the.battery.for.5.to.20.hours.

Moving.the.handset.closer.to.the.base.

Making.sure.the.line.is.not.in.use..If.an.outside.call.is.already.using.a.line,.you..

cannot.use.that.line.to.make.another.outside.call.

Resetting.the.handset.(see.page.50).

Changing.the.handset.to.base.code.(see.page.5).

•

Summary of Contents for TRU9565-2 - TRU Cordless Phone

Page 1: ...81 1 25 66 7 3 21 6 758 6 5 6...

Page 2: ...Used in this Manual 16 Manual Conventions 16 Parts of the Handset 17 Parts of the Base 18 Using the Interface 19 Reading the Handset Display 19 Using the Four way Function Key 20 Using the Handset Me...

Page 3: ...Number 36 Deleting a Redial Record 36 Adjusting the Ringer Earpiece and Speaker Volume 37 Adjusting the Ringer Volume 37 Muting the Ringer One call only 37 Adjusting the Earpiece Volume 37 Adjusting t...

Page 4: ...r Limited Warranty 56 Index 57 Maintenance 46 Specifications 46 Battery Information 46 Battery life 46 Low battery alert 47 Cleaning the charging contacts 47 Battery replacement and handling 47 Power...

Page 5: ...ccessibility voice TTY line 1 800 874 9314 Our customer care hours as well as accessibility information can be found on our website www uniden com under the Accessibility link If your call is received...

Page 6: ...rdless telephone performance PLACE YOUR BASE Near an AC outlet and a telephone wall jack Microwave ovens Refrigerators TVs Other electronics Direct sunlight Extreme temperatures Fluorescent lighting P...

Page 7: ...it up into place Line up the red and black wires on the battery pack connector with the sticker in the handset s battery compartment Battery pack Battery cover Handset Locate the battery pack battery...

Page 8: ...people might trip over it or step on it If a power cord becomes chafed or worn out it can create a fire or electrical hazard Connect the AC adapter to the DC IN 9V jack on the bottom of the base Conne...

Page 9: ...ED illuminates when the handset is seated Charge your handset at least 15 to 20 hours before plugging into the phone line Place the handset in the base cradle with the display facing forward If you ha...

Page 10: ...CK TEL LINE appears on the handset display The telephone cord may not be connected correctly Check the telephone cord connection Do you have DSL or any high speed Internet service delivered through yo...

Page 11: ...y pack is fully charged Make sure the AC adapter cord is securely connected to the DC IN 9V jack and a standard power outlet Try resetting the handset see page 50 Make a quick test call and then press...

Page 12: ...modify your phone s settings Press menu select Select the GLOBAL SETUP menu and then the DIAL MODE submenu Scroll to highlight PULSE Press menu select You will hear a confirmation tone If you ever nee...

Page 13: ...ets that come packaged with a base are already registered to that base Registering accessory handsets When charged registered handsets display a handset ID number Handsets that have not been registere...

Page 14: ...hes on the bottom of the base Slide the bracket into place Plug the telephone cord into the wall jack Hook both sides of the telephone cord into the larger notch OR tuck the excess cord into the open...

Page 15: ...C outlet Release latch Note Mounting the phone directly on the wall Be sure the wall is capable of supporting the weight of the phone and use the proper type of anchoring device for the wall material...

Page 16: ...honebook entries Alphabetical search Personalized ring by party on handset Transfer single listing or entire phonebook Store 10 speed dial numbers on the base Three one touch dial keys on the base Bas...

Page 17: ...to view incoming caller information while on a call with another user Global Settings Any settings that apply to all registered handsets and the base These features are available by selecting GLOBAL S...

Page 18: ...s mute key end call key key speaker Microphone Charging contacts tone key key up new message LED Earpiece Display LCD clear int com key clear intercom key phonebook left redial pause key flash key tal...

Page 19: ...LED speaker volume key up volume key down redial key pause key mem 2 key mem 1 key mem 3 key mem key mute key int com key intercom Speaker Charging contacts charge in use LED key Microphone on bottom...

Page 20: ...off icon indicates that the ringer is turned off The voice mail icon appears when you have messages waiting in your voice mailbox The privacy icon appears when the Privacy Mode is turned on The speak...

Page 21: ...n the menu press the menu select key The arrow pointer on the left side of the line shows which menu item is currently highlighted Use on the four way function key to move the pointer up and to move t...

Page 22: ...letter then use right on the four way function key to move the cursor to the next position to enter the second letter For example to enter the word Movies Press 6 once to enter M Use right on the fou...

Page 23: ...language the menus on the handset will display in that language The default language is English Press menu select Select the HANDSET SETUP menu and then the HANDSET LANGUAGE submenu Move the cursor to...

Page 24: ...on or off follow these steps Press menu select Select the HANDSET SETUP menu and then the PERSONAL RING submenu Move the cursor to select ON or OFF Press menu select You will hear a confirmation tone...

Page 25: ...t Select the CREATE NEW menu EDIT NAME appears Enter the name for this entry EDIT NAME Use the keypad to enter a name for this entry the name can contain up to sixteen characters See Entering Text fro...

Page 26: ...phonebook Phonebook entries are stored in alphabetical order To scroll through the phonebook from A to Z press To scroll trough the phonebook from Z to A press You can also use the letters on the num...

Page 27: ...er is already stored in memory you will hear a beep and THIS DATA IS ALREADY SAVED appears in the display The number will not be stored Continue by following the steps for Creating Phonebook Entries o...

Page 28: ...ries to and then press menu select If you select COPY ALL ARE YOU SURE appears on the display screen Move the cursor to select YES and then press menu select The phonebook entries will be transferred...

Page 29: ...e to pause during dialing press pause to insert a two second pause You can insert multiple pauses to increase the time each pause counts as one digit Press mem again To save the number to a one touch...

Page 30: ...t You will hear a confirmation tone Selecting a Ring Tone You may choose from four melodies or three tones for your phone s primary ring tone Each handset can use a different ring tone or melody The a...

Page 31: ...TOTALK submenu Move the cursor to select ON or OFF Press menu select You will hear a confirmation tone Activating Any Key Answer Any Key Answer allows you to answer the phone by pressing any key on th...

Page 32: ...the cradle Dial the number Press flash 2 3 4 2 3 Pick up the handset from the cradle Press Listen for the dial tone Dial the number OR Pick up the handset from the cradle Dial the number Press 2 3 4 2...

Page 33: ...a call you can save that code number to a phonebook entry When your call connects just use the phonebook to transmit the saved code number This is referred to as chain dialing Enter the code number u...

Page 34: ...le on a call by pressing mem 1 mem 2 or mem 3 With the base speed dial keys With the phone in standby press Press mem Press the number key 0 through 9 where the desired phone number is stored The phon...

Page 35: ...d records Use and to scroll through the list New records have an asterisk next to the received time Making a Call from a Caller ID Record With the phone in standby press to open the Caller ID list Use...

Page 36: ...s the area code in the Caller ID list When you are reviewing the Caller ID list you can show the hidden area code by pressing Press again to hide the area code When you dial from a Caller ID record or...

Page 37: ...redial list Use and or redial pause to scroll through the redial list When you find the number you want to dial press flash or Notes If the number exceeds 32 digits only the first 32 digits are retain...

Page 38: ...ill use the new ringer volume starting with the next incoming call Note If you set the ringer volume to OFF the station won t ring The other stations will ring according to their individual settings M...

Page 39: ...ust the base speaker volume press to make it louder or to make it softer Adjusting the Audio Tone If you aren t satisfied with the audio quality of your phone you can adjust the Audio Tone of the earp...

Page 40: ...turn to the holding party Notes You can only place a caller on hold for five minutes Once five minutes has passed that party s line will be disconnected and the phone will return to standby While a ca...

Page 41: ...transferred call your call will disconnected If you want to rejoin the call press Answering a transferred call When a station receives a call transfer it sounds a paging tone handsets also show the ID...

Page 42: ...feature is turned off To turn privacy mode off repeat the procedure listed above PRIVACY MODE OFF appears Using the Intercom You can use the intercom to talk to another station without using the phone...

Page 43: ...how the ID of the station that is paging Press flash or clear int com on the handset or or int com on the base Note If AutoTalk is on the handset will automatically answer the page when you pick up th...

Page 44: ...message waiting indicator on your phone not illuminating when you have waiting messages you will need to contact your service provider and inquire as to which type of message notification signal eith...

Page 45: ...igits If you need to have the phone wait before sending the next digits press redial pause to insert a two second pause in the dialing sequence For a longer pause press redial pause multiple times A P...

Page 46: ...call connects This feature is useful when you need tone dialing to use automated menu systems such as telephone bank tellers telephone prescription refills customer support menus etc Make your call no...

Page 47: ...e it could become chafed and create a fire or electrical hazard Do not place the base in direct sunlight or subject it to high temperatures Battery Information Battery life With average use your hands...

Page 48: ...ry the contacts thoroughly before returning the handset to the cradle Caution Do not use paint thinner alcohol or other chemical products Doing so may discolor the surface of the telephone and damage...

Page 49: ...g the handset and or base away from metal objects or appliances and try again No handsets can make or receive calls Checking the telephone cord connection If CHECK TEL LINE appears on the handset disp...

Page 50: ...tchboard Asking your telephone company to verify your Caller ID service is current There may be a problem with your Caller ID service I can t register the handset at the base Charging the battery for...

Page 51: ...n is deleted the handset displays HANDSET NOT REGISTERED PLACE HANDSET ON BASE TO REGISTER SEE YOUR OWNER S MANUAL FOR HELP Re register the handset to the base see Registering accessory handsets on pa...

Page 52: ...tomer service may recommend changing the line mode if you have any of the following problems Your phone keeps ringing after someone answers on an extension phone Caller ID displays briefly and then cl...

Page 53: ...off and the battery pack disconnected for at least 3 days Once the handset is completely dry reconnect the battery pack and the battery cover Recharge the handset s battery pack for 15 to 20 hours be...

Page 54: ...rds on this product and or accessories contain lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling Important Safety Instruction...

Page 55: ...de advance notice in order for you to make necessary modifications to maintain uninterrupted service Please follow instructions for repairing if any e g battery replacement section otherwise do not su...

Page 56: ...t and base of your cordless telephone are accomplished by means of radio waves which are broadcast over the open airways Because of the inherent physical properties of radio waves your communications...

Page 57: ...s representatives in connection with the performance of this warranty Warrantor at its option may replace the unit with a new or refurbished unit THE LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE AND E...

Page 58: ...encing 39 D Dial mode 11 45 F FCC statements 54 Finding a handset 39 Four way function key 20 H Handset Accessory handsets 12 Banner 29 Choosing a ringer 29 Copying phonebook entries 27 Entering text...

Page 59: ...or redial numbers 26 Privacy mode 41 Pulse dialing 11 45 R Redial Deleting a record 36 Making a calls with 36 Ringer Choosing a handset ringer 29 Muting 37 Personal ring 23 25 Volume 37 S Safety noti...

Page 60: ...OUR WEBSITE AT WWW UNIDEN COM IF YOU ARE LOOKING FOR A PART OR ACCESSORY Or call our Parts Department at 1 800 554 3988 during regular business hours HAVE A QUESTION OR A PROBLEM Or call our Customer...

Search results

Summary of Contents for TRU9565-2 - TRU Cordless Phone

Reviews:

Related manuals for TRU9565-2 - TRU Cordless Phone

Brands by name

Popular brands

Uniden TRU9565-2 - TRU Cordless Phone, User Manual

Search results

Summary of Contents for TRU9565-2 - TRU Cordless Phone

Reviews:

Related manuals for TRU9565-2 - TRU Cordless Phone

Brands by name

Popular brands