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T H E   I N T E G R A T E D   A N S W E R I N G   D E V I C E

[ 45 ]

THE INTEGRA

TED

ANSWERING DEVICE

Setting Your Outgoing Message (Greeting)

When you receive a call, the answering system automatically plays either a preset
message or your own greeting.

Preset message

The following message is prerecorded:
"Hello, no one is available to take your call. Please leave a message after the tone."

See "Selecting the message record time", page 43 how to set the announce only feature.

Recording a personal outgoing message (Greeting)

1) Press and hold 

greeting

.

You hear the announcement “Record greeting” and a confirmation tone.
[

] flashes on the message counter.

2) Start recording your message. You have 30 seconds, and the message counter

starts to count down [

] to [

] every second. 

3) When you are finished recording your greeting, press 

greeting

or 

play/stop

.

You hear a confirmation tone, and then your greeting plays back for you.

Choosing between the two outgoing messages

Press 

greeting

. Then press 

greeting 

again when the outgoing message is

played. This switches between the prerecorded greeting or the personal
greeting. After finishing playing back the message, a confirmation tone 
is heard.

To delete the personal Greeting, press 

delete 

during the announcement and the system

announces “Greeting has been deleted”.

• You can record a

greeting up to 30
seconds long. 

•  Position yourself as

near to the base as
possible and speak
clearly when
recording your
outgoing message.

EXAI378  2/8/2 6:57 PM  Page 45

Summary of Contents for EXAI 378 Series

Page 1: ...EXAI378 2 8 2 6 57 PM Page i ...

Page 2: ...www uniden com EXAI378 2 8 2 6 57 PM Page ii ...

Page 3: ...nd or Phone Number 28 Erasing a Stored Name and Phone Number 30 RocketDial RocketDial 31 Storing and Editing the RocketDial 31 Making Calls with the RocketDial 31 Deleting the RocketDial 32 Caller ID Features Caller ID 33 When the Telephone Rings 33 Viewing the Caller ID Message List 34 Deleting Information from the Caller ID List 35 Using the Caller ID List 36 The Integrated Answering Device The ...

Page 4: ...t Display Integrated Telephone Answering Device ITAD Voice Prompted Guidance through ITAD Setup Menu 10 Number Memory Dialing RocketDial Caller ID and Call Waiting Caller ID 30 Number Caller ID Memory 32 Digit Redial Flash and Pause Pulse Tone Dialing Page Find Handset 7 Hour Talk Time 14 Day Standby Time Handset Earpiece and Ringer Volume Control Hearing Aid Compatible 20 Channel Autoscan English...

Page 5: ...ich might result from your phone being activated by other equipment the EXAI378 series has Random CodeTM digital security which automatically selects one of over 262 000 digital security codes for the handset and base Also the AutoSecureTM feature electronically locks your phone when the handset is in the base RocketDialTM is a one touch speed dial key that automatically dials your most important ...

Page 6: ...reeting until you hear Record greeting and a confirmation tone 2 Record your personal greeting Position yourself as near to the base as possible and speak clearly 3 When finished press greeting again or play stop 4 Press end and return the handset to the base TO CHOOSE THE LANGUAGE 1 Press and hold cid menu 2 Press or to move the pointer to Language 3 Press select to select Eng English or Fr Frenc...

Page 7: ...set battery compartment 5 Handset earpiece 6 LCD display 7 Caller ID cid menu key 8 Talk flash key 9 tone left cursor key 10 Redial pause p key 11 Select key 12 Handset microphone and ringer speaker 13 Volume up key 14 RocketDial key 15 End key 16 Volume down key 17 right cursor key 18 Memory mem key 19 Delete channel ch key 20 Handset charging contacts EXAI378 2 8 2 6 57 PM Page 5 ...

Page 8: ...etainer clip 24 Set ringer key 25 Delete key 26 Repeat rewind rew key 27 Find hs key 28 Memo key 29 Base charging contacts 30 Base speaker 31 Speaker volume keys 32 Menu key 33 Status LED 34 Message counter display 35 Play stop key 36 Skip fast forward ff key 37 Answer on off key 38 Greeting key 39 Microphone 40 Base antenna EXAI378 2 8 2 6 57 PM Page 6 ...

Page 9: ...you charge the battery pack for the first time If you want to change the security code see page 53 Read this First Step 1 page 8 Unpack the telephone and accessories Step 2 page 9 Next choose the best location to set up the base unit Step 3 page 10 to 13 Then insert the battery pack into the handset Connect the base unit You must charge the battery pack for 15 20 hours before plugging into telepho...

Page 10: ... web at www uniden com Make sure you have received the following items in the package If any of these items are missing or damaged contact the Uniden Parts Department G E T T I N G S TA R T E D Base unit Handset AC adapter Rechargeable battery Telephone cord Beltclip This Owner s Manual Other Printed Material EXAI378 2 8 2 6 57 PM Page 8 ...

Page 11: ...not switchable Keep the base and handset away from sources of electrical noise such as motors microwave ovens and fluorescent lighting Be sure there is sufficient space to raise the base antenna to a vertical position The base can be placed on a desk tabletop or mounted on a standard wall plate Avoid excessive moisture extremely low temperatures dust mechanical vibration or shock Avoid heat source...

Page 12: ...use damage to the battery or handset Once you are certain that you have made a good connection then insert the battery pack into the battery compartment Do not pinch the wires 3 Securely close the battery compartment cover by sliding it up until it snaps into place 4 Place the handset on the base Use only the Uniden battery BT 905 supplied with your phone Replacement batteries are also available t...

Page 13: ... none of the keys will operate If the phone is in use Low Battery flashes and the handset beeps Complete your conversation as quickly as possible and return the handset to the base unit for charging Cleaning the battery charging contacts To maintain a good charge it is important to clean the battery contacts on the handset and base unit with a dry cloth or a pencil eraser about once a month Do not...

Page 14: ... If the LED does not illuminate check to see that the AC adapter is plugged in and the handset makes good contact with the base charging contacts Use only the supplied AD 420 AC adapter Do not use any other AC adapter Connect the AC adapter to a continuous power supply Place the base unit close to the AC outlet so that you can unplug the AC adapter easily The handset can be placed face up or face ...

Page 15: ...e can be mounted on any standard wall plate 1 Plug the the AC adapter to the DC IN 9V jack 2 Wrap the AC adapter cord inside the molded wiring channel as shown 3 Plug the AC adapter into a standard 120V AC wall outlet 4 Plug the telephone line cord into the TEL LINE jack Wrap the cord inside the molded wiring channel as shown 5 Plug the telephone line cord into the telephone outlet 6 Raise the ant...

Page 16: ...al cables pipes or other items behind the mounting location that could cause a hazard when inserting screws into the wall Try to mount your phone within 5 feet of a working phone jack to avoid excessive cord lengths Make sure the wall material is capable of supporting the weight of the base and handset Use 10 screws minimum length of 1 3 8 inches with anchoring devices suitable for the wall materi...

Page 17: ...ve the handset from the base and the phone automatically answers the call If the phone rings when AutoTalk is off you must press talk flash to answer the call Caller ID options To change your AutoTalk and CIDCW 1 Press and hold cid menu The following screen appears 2 Use or or a number key 1 and 2 to move the pointer to the selection that you would like to change Press select to toggle between On ...

Page 18: ...ss twice to select Area Code 3 Press select 4 Use the number keys 0 to 9 tone or delete ch to enter the 3 digit area code 5 Press select A confirmation tone sounds and the displayed area code is entered 6 Press end or return the handset to the base unit to complete the setting The handset returns to the standby mode When the area code has already been stored in memory the stored area code will be ...

Page 19: ...ase unit to complete the setting The handset returns to the standby mode Setting the language 1 When the phone is in the standby mode Press and hold cid menu The following screen appears 2 Press 5 or press four times to select Language 3 Press select to toggle between Eng and Fr 4 Press end or return the handset to the base unit to complete the setting The handset returns to the standby mode If yo...

Page 20: ...ndset 2 Press redial p then press talk flash Press talk flash any number tone or 1 Press talk flash 2 Listen for the dial tone 3 Dial the number OR Dial the number then press talk flash 1 Press talk flash 2 Listen for the dial tone 3 Press redial p OR Press redial p then press talk flash Handset On Base Handset Off Base To answer a call To make a call To hang up To redial Refer to page 15 Setting ...

Page 21: ...This setting will remain in effect after the telephone call has ended Ringer Mute You can temporarily mute the handset ringer tone The base unit will continue to ring When the handset is off the base and the phone is ringing press end The ringer tone will return to normal starting with the next incoming call Ring Type A High Ring Type A Low Ring Type B High Ring Type B Low Ringer Off When you pres...

Page 22: ...one dialing digits you can switch over to tone dialing during the call For example entering your bank account number after you have called your bank Initially make your call with the pulse dialing mode Once your call connects press tone Enter the desired number These digits will be sent as tone dialing Once the call ends the tone mode is canceled and pulse dialing mode resumes Traveling Out of Ran...

Page 23: ...r interference while using your phone you can manually change the phone s channel for clear operation This function works only when the phone is in use Press delete ch Scanning appears on the display indicating the phone is changing to another channel For more information on interference refer to Precautions on page 59 Page To locate the handset while it s off the base press find hs on the base Th...

Page 24: ...ct The following screen appears and a cursor flashes indicating that the display is ready for the name to be entered If this screen appears the selected memory location is already stored Then you must either edit the entry in this location delete the entry in this location or select Go Back to choose another location 4 To enter a name up to 14 characters use number keys See the Steps for Entering ...

Page 25: ...ple if you store a name and number into memory location number 7 the display shows Memory 7 Stored After about 2 seconds Memory Store is displayed Repeat steps 2 7 to store more numbers 8 Press end to return to standby mode Store Number 8002971023 Memory 7 Stored Memory Store 7 UNIDEN CORP 8 Memory 8 Store Number The pause feature is useful for long distance calling credit card dialing or sequence...

Page 26: ...you make a mistake while entering a name Use tone or to move the cursor to the incorrect character press delete ch to erase up to the wrong entry then enter the correct character To delete all characters press and hold delete ch M E M O RY D I A L I N G Number of times key is pressed Keys 1 2 3 4 5 6 7 8 9 1 A B C a b c 2 D E F d e f 3 G H I g h i 4 J K L j k l 5 M N O m n o 6 P Q R S p q r s 7 T ...

Page 27: ...wice 5 Press 6 five times 6 Press 4 six times 7 Press 3 four times then press to move the cursor to the right If the next character uses the same number key you must press to move the cursor over Otherwise the next time you press the number key it changes the character that was previously set 8 Press 3 five times 9 Press 6 five times 10 When finished press select To continue to store the telephone...

Page 28: ...Talk 0123456789012 Program name Program number 1 1 1 8002971023 2 5452930 3 8175551212 1 UNIDEN CORP 2 JOHN DOE 3 MOM AND DAD 5 012345678901 6 011813554329 7 When the stored phone number has 15 or more digits is displayed next to the 13th digit Press to see the extra digits and tone to return If you press select before talk flash you can confirm the name and the number stored in the selected memor...

Page 29: ...mory locations on the handset are not limited to phone numbers You can also store a group of numbers up to 20 digits that you need to enter once your call connects This is referred to as Chain Dialing An example of this is a bank account number Once you have called your bank and are prompted to enter the account number simply press mem and the location number where the special number has been stor...

Page 30: ...as not been stored the cursor appears at the beginning of the second line 5 Use the number keys tone or delete ch to edit the name See page 22 To edit only the phone number skip this step 6 Press select The following screen appears The cursor flashes indicating that the display is ready for the number to be edited 7 Use the number keys redial p or delete ch to edit the phone number The phone numbe...

Page 31: ...n tone and the following display appears The memory storage is complete For example if you store a name and number into memory location number 1 the display shows Memory 1 Stored After about 2 seconds Memory Store is displayed 9 Press end to return to standby mode Memory 1 Stored Memory Store 1 UNIDEN CORP 2 JOHN DOE EXAI378 2 8 2 6 57 PM Page 29 ...

Page 32: ... move the pointer to Yes 7 Press select or delete ch You hear a confirmation tone and the following screen appears 8 After about 2 seconds the display returns to the Memory Store screen You may delete the information in another memory location return to step 2 or press end to return to standby mode Memory Store 1 UNIDEN CORP 2 JOHN DOE Edit Memory 2 Delete Memory 2 Go Back Edit Memory 2 Delete Mem...

Page 33: ...r then press select 2 Store the number by following step 6 under Storing Phone Numbers and Names on page 23 3 Press select You hear a confirmation tone and displays the following screen Memory storage is complete Making calls with the RocketDial When the phone is in the standby mode simply press RocketDial The number stored in the RocketDial memory location is instantly dialed Store Number Edit Nu...

Page 34: ...ete Number 3 Press select Following display appears 4 Press to move the pointer to Yes 5 Press select or delete ch You hear a confirmation tone and the following display appears The handset returns to standby mode R O C K E T D I A L I N G 32 Edit Number Delete Number Go Back Delete Number Yes No Number Deleted EXAI378 2 8 2 6 57 PM Page 32 ...

Page 35: ...rmation is stored in the Caller ID record If the Caller ID service includes the caller s name the caller s name appears on the display up to 15 letters Here are some typical displays 5 11 12 30PM UNIDEN CORP 800 297 1023 The date and time received Caller s name Caller s phone number 800 297 1023 800 297 1023 When the phone number and name data are received When a private number is received When a ...

Page 36: ...r ID Message List Data errors appear as 2 800 297 1023 When an unknown number is received When an unknown name is received 2 When you pick up the phone the display changes to Talk AutoTalk feature is set to on The Caller ID list stores information for up to 30 incoming calls even unanswered calls 1 Press cid menu The summary screen appears This screen shows the number of new messages and total mes...

Page 37: ...When the pointer is at Yes You hear a confirmation tone and the Caller ID message is deleted The next Caller ID message is then displayed When the pointer is at No The display returns to the Caller ID message Deleting all Caller ID names numbers 1 Press cid menu 2 Press delete ch 5 17 12 30PM 03 UNIDEN CORP 800 297 1023 Delete Message Yes No New 01 Total 02 While using the Delete All or Delete Mes...

Page 38: ...u Select the phone number that you want to dial by pressing or 2 Press talk flash The displayed phone number dials automatically Long Distance calls and Area Code Setting Cancellation While the incoming Caller ID information is displayed in step 1 pressing 1 will place or remove the prefix 1 in the display to set up for a long distance call or cancel Pressing 3 will set or cancel an area code sett...

Page 39: ... or enter a number 0 9 to select the memory location to be stored 4 Press select You hear a confirmation tone and the number is stored in memory The display returns to the Caller ID list 5 17 12 30PM 03 UNIDEN CORP 800 297 1023 Select Location 1 2 JOHN DOE 5 17 12 30PM 03 UNIDEN CORP 800 297 1023 Replace Memory Yes No If a message has already been stored in the selected memory number location a co...

Page 40: ... Time Call Screening Selectable Outgoing Messages Voice Prompts for Guidance Time and Day Announcement Remote Message Retrieval Toll Saver Conversation Recording Voice Memo Digital Tapeless Recording allows you to quickly review save or delete the messages you choose You will never have to worry about a tape wearing out jamming or resetting improperly The Integrated Answering System is easy and co...

Page 41: ... to indicate standby mode If any of the following occurs during menu setup the handset returns to standby Start over with the menu function prior to the interruption Press talk flash Press play stop 30 seconds lapse of time Receive a call The idle time default setting is 30 seconds If the base remains idle for 30 seconds an error tone sounds and the system returns to standby You can use volume to ...

Page 42: ... displayed on the base 3 Press set ringer to select the day 4 Press skip ff or repeat rew until you hear the correct hour setting The numbers through are displayed on the base as each hour is announced 5 Press set ringer to select the hour 6 Press skip ff or repeat rew until you hear the correct minute setting The numbers through are displayed on the base as each minute is announced Normally the i...

Page 43: ...t corresponds with the day of the week Setting a Personal Security Code PIN To play your messages from a remote location you will need to enter a two digit Personal Identification Number PIN code 00 99 To select a PIN perform the following steps status 1 Press menu twice Security code and the current PIN code is announced as it is displayed on the base 2 Press skip ff or repeat rew until the desir...

Page 44: ... have new messages and after four rings if there are none This way if you make a long distance call to check your messages you can hang up after the second ring to avoid billing charges status 1 Press menu three times You hear Ring time and the current ring time 2 4 6 Toll saver and it is displayed on the base 2 Press repeat rew or skip ff until the desired ring time appears 3 Press set ringer to ...

Page 45: ... leave a message To set Announce only follow the steps above To scroll between the prerecorded message or your own personal greeting press greeting when the outgoing message is played If you want to use your own greeting you may want to change your greeting to omit the prompt to leave a message Refer to Recording a personal outgoing message Greeting on page 45 Selecting the message record time You...

Page 46: ...er to select the new setting You hear a confirmation tone then the announcement Message Alert and the current setting you have selected is announced When the first new message is received the beeping tone will begin to sound Turning the Message Alert tone Off by pressing any key 1 To quickly turn Message Alert tone off press any key on the base unit and the tone will automatically deactivate To re...

Page 47: ...ssage counter 2 Start recording your message You have 30 seconds and the message counter starts to count down to every second 3 When you are finished recording your greeting press greeting or play stop You hear a confirmation tone and then your greeting plays back for you Choosing between the two outgoing messages Press greeting Then press greeting again when the outgoing message is played This sw...

Page 48: ...til the desired ringer option appears 3 The system displayed new ringer volume When you have set the base ringer to off and the handset is on the base you will still hear the ringer from the handset Adjusting the speaker volume level You can adjust the volume of the base speaker by pressing the volume keys on the base Press for louder or for softer during the base speaker is being used The numbers...

Page 49: ...lays the number of new messages and the number flashes The day and time that each message was received is announced after the message is played The message counter displays the number of current messages stored When all new messages have been played you hear a confirmation tone and an announcement End of messages The system returns to standby 2 After you have reviewed your new messages you can pla...

Page 50: ... stored in memory status status 1 Press play stop to review your messages The number of messages is announced 2 Press skip ff at anytime to skip to the next message Each time skip ff is pressed the system scans forward one message If you have several messages press skip ff to find the message you want to play 3 Press play stop at any time to stop reviewing your messages and return to standby The m...

Page 51: ...te all the messages 1 Press delete You hear a announcement To delete all messages press delete again 2 Press delete again You hear a confirmation tone and all the messages are deleted When you try to delete all messages without first listening to your new messages you hear several short beeps followed by an announcement Please playback all messages This protects you from accidentally erasing messa...

Page 52: ... You can record up to 10 minutes of conversation while you are using your phone 1 During a conversation from the handset press and hold memo The unit begins recording and flashes on the message counter A beep that can be heard by both parties sounds during recording If you receive a call waiting tone while recording a conversation press flash to accept the waiting call The recording feature contin...

Page 53: ... memory Then you hear To play incoming messages press pound two For help press pound zero 4 You may continue to listen to the Help Guidance or you may select a command from the following chart For your convenience remote operation cards are provided for you to use while away from home located after the index page Command Function then 1 Repeat a Message then 2 Playing Incoming Messages then 3 Skip...

Page 54: ...to standby Turn on the answering system remotely If you have forgotten to turn on your answering system you can turn it on remotely from any touch tone telephone 1 Call your telephone number 2 Wait ten rings until the system answers You hear a beep 3 Press and then enter your PIN code The answering system announces the number of messages stored in memory You hear To play incoming messages press po...

Page 55: ...The paging sound stops Leave the handset on the base for more than 3 seconds A new random security code is set Installing the Beltclip To attach the beltclip Insert the beltclip into the holes on each side of the handset Press down until it clicks To remove the beltclip Pull both sides of the beltclip to release the tabs from the holes Your phone may be used with an optional headset the Uniden HS9...

Page 56: ...er is off you will not be able to make or receive calls with the telephone Caution Use only the specified Uniden battery pack BT 905 Do not remove the battery from the handset to charge it Never throw the battery into a fire disassemble it or heat it Do not remove or damage the battery casing Caution Do not use paint thinner benzene alcohol or other chemical products Doing so may discolor the surf...

Page 57: ...an Make sure that the base antenna is in a vertical position Move the handset and or base to a different location away from metal objects or appliances and try again Press delete ch in the Talk mode to help eliminate background noise Make sure that the handset is not too far from the base Check both ends of the telephone line cord Make sure the AC adapter is plugged into the base and wall outlet D...

Page 58: ...Keep the handset away from microwave ovens computers remote control toys wireless microphones alarm systems intercoms room monitors fluorescent lights and electrical appliances Move to another location or turn off the source of interference Make sure the base unit is plugged in Make sure the answering system is turned on Set the record time to either the one minute or four minute option The memory...

Page 59: ...atures from another touch tone phone If you still have a problem Suggestion Adjust the speaker volume on the base unit Make sure you re using the correct PIN code Make sure that the touch tone phone you re using can transmit the tone for at least two seconds If it cannot you may have to use another phone to access your messages Call our customer hotline at 1 800 297 1023 EXAI378 2 8 2 6 57 PM Page...

Page 60: ...spective to the amount of time the handset is off the base Recharge your phone on a regular basis by returning the handset to the base after each phone call When the operating time becomes short even after the battery is recharged please replace the battery With normal usage the battery should last about one year A replacement Uniden adapter and battery may be purchased at your local Uniden dealer...

Page 61: ...hen the appliance is subsequently used 12 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power supply cord is damaged or frayed B If liquid has been spilled into the product C If the product has been exposed to rain or water D If the product does not operate normally when following the operating instructions Adj...

Page 62: ...lephone wiring during a lightning storm Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected Use caution when installing or modifying telephone lines Applying Power to the Base This phone requires an AC outlet without a switch to interrupt power and the included AC adapter To relieve strain on the DC plug when the phone is placed on a desk or table w...

Page 63: ...quipment itself The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five RADIO EQUIPMENT The term IC before the r...

Page 64: ...3 E F G H I J K L Earpiece volume 19 Flash 21 General information Specification 58 Greeting 45 Headset installation 53 I C Notice 61 Interference 21 M N O P Q Maintenance 54 Making a call 18 Memory dialing Editing a stored name and phone number 28 Erasing a stored name and phone number 30 Making calls with memory dialing 26 Storing phone numbers and names 22 Menu mode 39 Message alert 44 Outgoing ...

Page 65: ... PIN code 3 Press then 5 to stop the announcement 4 Press then 6 to turn the answering system on EXAI378 series REMOTE OPERATION CARD C U T Remote access away from home 1 Call your phone number from a touch tone phone 2 During the outgoing message press and enter your PIN code The answering system announces the number of messages stored in memory and the help guidance The phone stands by for you t...

Page 66: ... Answering System On 6 Memo Record Stop 7 Greeting Message Record Stop 8 Answer System Off 9 Help Guidance 0 Task Key Repeat a Message 1 Playing Incoming Messages 2 Skipping a Message 3 Deleting a Message 4 Stop Operation 5 Answering System On 6 Memo Record Stop 7 Greeting Message Record Stop 8 Answer System Off 9 Help Guidance 0 Task Key Repeat a Message 1 Playing Incoming Messages 2 Skipping a M...

Page 67: ...1023 PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE Our Uniden representatives will be happy to help you with any matters regarding the operation of this unit available accessories or any other related matters Thank you for purchasing a Uniden product Hours M F 8 00 AM to 5 00 PM CST EXAI378 2 8 2 6 57 PM Page 65 ...

Page 68: ...EXAI378 2 12 2 10 54 AM Page 66 B B B B B B ...

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