Uniden DXI5586-2 - DXI Cordless Phone, Owner'S Manual

Page: 37 / 48

TROUBLESHOO
TING
T R O U B L E S H O O T I N G [ 37 ] www.uniden.com
Symptom
The handset doesn't ring or
receive a page.
Severe noise interference.
The Caller ID does not display.
Handset No. 1 or No. 2 is not
working.
Unavailable message is
displayed on the LCD screen of
the handset.
Suggestion
• Re-register both handsets (see page 13).
• The battery pack may be weak. Charge the battery for 15-20 hours.
• The handset may be too far away from the main base.
• Place the main base away from appliances or metal objects.
• Change the digital security code (see page 32).
• Check the battery pack to ensure there is a secure connection.
• Make sure ringer volume isn’t set to “off.”
• Keep both handsets away from microwave ovens, computers, remote control toys,
wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights,
and electrical appliances.
• Move the main base to another location or turn off the source of interference.
• The call was answered before the second ring.
• The call was placed through a switchboard.
• Charge the handset.
• Your Caller ID service may not be active; contact your local telephone service
provider.
• Make sure the battery pack is connected to the handset and fully charged.
• Re-register the non-functional handset.
• Make sure the other handset is not already in use. Both handsets cannot be in talk
mode at the same time.
• Place the handset in the main base for at least 5 seconds to re-register to the
main base.
• Make sure the handset is not too far from the main base when trying to use.