17
TROUBLESHOOTING
YOUR NEW PHONE
If your phone is not performing to your expectations, please try these simple steps
first before calling Uniden customer service
.
QUICK REFERENCE CHART
The charge light
won’t come on
when the handset
is placed on
the base.
●
Make sure the AC adaptor is plugged into the base and
wall outlet.
●
Make sure the handset is properly seated
in base.
●
Make sure the charging contacts on the handset and base
are clean.
PROBLEM
The audio sounds
weak and/or
scratchy
●
Make sure that the base antenna is in a vertical position.
●
Move the handset and/or base to a different location away
from metal objects or appliances and try again.
Can’t make or
receive calls.
The handset
doesn’t ring or
receive a page.
●
Check both ends of the base telephone
line cord.
●
Make sure the AC adaptor is plugged into the base and
wall outlet.
●
Disconnect the AC adaptor for a few minutes, then
reconnect it.
●
Place the handset back on the charging cradle for a few
seconds. The
and
in use/hold/mute
LEDs blinks momentarily indicating that the phone has
been reset.
talk
●
The battery pack may be weak. Charge the battery for
15-20 hours.
●
Be sure the antenna is in a vertical position.
●
The handset may be too far away from the base. Place the
base away from appliances or metal objects.
●
Place the handset back on the charging cradle for a few
seconds. The
in use
LED lights indicating that the
phone has been reset.
●
You may have exceeded the REN limit. Disconnect some
telephones.
SUGGESTION
TROUBLESHOOTING