50
Common Issues
If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve
your problem, please call our Customer Hotline (see At Uniden, we’ll take care of you! inside the back cover).
Symptom
Suggestion
The.
charge
.LED.won’t.
illuminate.when.the.handset.
is.placed.in.the.cradle.
Make.sure.the.AC.adapter.is.plugged.into.the.base.or.the.charger.(if.you.have.
more.than.one.handset).and.wall.outlet.
Make.sure.the.AC.outlet.is.not.connected.to.a.wall.switch.
Make.sure.the.handset.is.properly.seated.in.the.cradle.
Make.sure.the.charging.contacts.on.the.handset.are.clean..
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The.audio.sounds.weak..
Move.the.handset.and/or.base.away.from.metal.objects.or.appliances.
Make.sure.that.you.are.not.too.far.from.the.base.
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Can’t.make.or.receive.calls.
Make.sure.that.you.are.not.too.far.from.the.base.
Make.sure.the.line.is.not.in.use..If.an.outside.call.is.already.using.a.line,.you.
cannot.use.that.line.to.make.another.outside.call.
Make.sure.your.handset.is.registered.to.the.base.
Check.both.ends.of.the.base.telephone.cord.
Make.sure.the.AC.adapter.is.plugged.into.the.base.and.wall.outlet.
Disconnect.the.AC.adapter.and.reconnect.
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Severe.noise.interference.
Keep.the.handset.away.from.microwave.ovens,.computers,.remote.control.toys,.
wireless microphones, alarm systems, intercoms, room monitors, fluorescent
lights,.and.electrical.appliances.
Move.to.another.location.or.turn.off.the.source.of.interference.
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The.Caller.ID.does.not.
display..
The.call.was.placed.through.a.switchboard.
Call.your.telephone.provider.to.verify.your.Caller.ID.service.is.current..There.may.
be.a.problem.with.your.Caller.ID.service..
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