27
If
Try
There is no picture on
the monitor from the
camera
• checking all connections to the camera. Make sure
the adaptor is plugged in.
• making sure that the cameras and monitor are both
ON.
• making sure that the camera is in range of the
monitor.
The picture keeps
dropping on the
monitor
• moving the camera closer to the monitor.
• repositioning the camera, monitor or both to improve
the reception.
• adjusting the monitor antenna to vertical position.
There are audio
problems
• making sure that there is sound within range of the
camera microphone.
• moving the camera or monitor farther apart if the unit
emits a loud screeching noise.
There is an irregular
beeping coming from
the monitor
That is the Alert tone. Go to the Alert screen to turn the
alert volume down or off .
The picture has
become choppy
The picture may become choppy when experiencing a
lower frame rate. Try:
• moving the camera closer to the monitor.
• removing obstructions between the monitor and
camera.
• adjusting the monitor and antenna to vertical position.
The monitor picture
has frozen
Use the reset pin included to reset the monitor. The
monitor turns off. Press
POWER
to turn it back on again.
You can’t record video
or take a snapshot
Ensure a micro SD Card is inserted and format the SD
card with the system. The SD Card needs to be FAT32
format.
The camera is not
found when setting up
or could not connect to
the router.
Make sure the Wi-Fi router supports DHCP protocol and
the option is turned on.
Make sure the camera and your mobile device connect
to the same Wi-Fi router and selected the correct
2.4GHz Wi-Fi SSID and entered the correct password.
TROUBLESHOOTING
If you have problems with the system, there is often a quick and simple solution.
Please try the following:
