51
Symptom
Suggestion
The Caller ID does not
display.
The call was placed through a switchboard.
•
Call your telephone provider to verify your Caller ID service is current. There may
•
be a problem with your Caller ID service.
The handset doesn’t ring or
receive a page.
Make sure that you are not too far from the base.
•
Make sure that your handset is registered to the base.
•
Charge the battery in the handset for 15 to 20 hours.
•
You cannot register the
handset at the base.
Charge the battery pack in the handset for 15 to 20 hours.
•
Try resetting the handset (see Resetting the Handset on
• page
48).
The handset doesn’t
communicate with other
handsets.
Make sure that you have registered all handsets to the same base, and all
•
handsets are selecting the base (see page 21).
An extra handset can’t join
the conversation.
Make sure there are not two handsets already using the conference feature.
•
Make sure that another handset is not in privacy mode.
•
Make sure that you have registered both handsets to the same base, and both
•
handsets are selecting the base (see page 21).
The answering system does
not work.
Make sure the base is plugged in.
•
Make sure that the answering system is turned on.
•
Make sure that the message record time is not set to announce only.
•
Time stamp cannot be heard.
Make sure you have set the time (see Setting the Day and Time on
• page
40).
Messages are incomplete.
Incoming messages may be too long. Ask callers to leave a brief message.
•
The memory may be full. Delete some or all of the saved messages.
•
There is no sound on the
base or handset speaker
during call monitoring or
message review.
Adjust the speaker volume on the base or handset.
•
Make sure the call screen feature is set to on.
•
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