Uniblitz VincentAssociates VED24, Instructions Manual, Page: 3 / 35

VED24 User Manual
2
Warranty
LIMITED PRODUCT WARRANTY: All Products manufactured by VINCENT
ASSOCIATES® (MANUFACTURER) are warranted to meet published specifications and to be
free of defects in materials and workmanship as defined in the specifications for 365 days - one
year - (WARRANTY PERIOD) from the date of original shipment of the product. DSS series
shutters are additionally warranted as defined in the DSS SERIES CYCLE WARRANTY
CRITERION below. MANUFACTURER will, at its own option within the WARRANTY
PERIOD, repair or replace without charge any listed item discovered to be defective excepting
transportation charges. Burned out or otherwise damaged actuator coils are not covered under
this warranty. Any defective product returned to the MANUFACTURER must follow the
RETURN MATERIAL AUTHORIZATION PROCEDURE as defined below. This warranty
does not extend to cover damage resulting from alteration, misuse, negligence, abuse, normal
wear and tear, or accident. The MANUFACTURER will consider the return of unused
equipment if returned within 30 days from the original date of shipment, subject to a 20%
restocking charge. This offer does not apply to used or damaged equipment. This warranty
extends only to the original purchase and is not available to any third party, including any
purchaser assemblies or other Products of which the goods may become component equipment.
DSS AND ES SERIES CYCLE WARRANTY CRITERION: The DSS10B, DSS20B and
DSS25B, are guaranteed for 2,000,000 operations or one year. DSS35B devices are guaranteed
for 5,000,000 operations or one year. ES6 devices are guaranteed for 25,000,000 operations or
one year. One “operation” is considered one opening and one closure of the shutter. DSS and ES
Series shutters (excluding the DSS35B) must be operated with the ED12DSS or VED24 driver.
The DSS35B shutter devices must be operated with the VED24 driver. All DSS and ES Series
shutters must be operated within the defined environmental, electrical and mechanical
specifications as listed on the device’s data sheet. After one year (WARRANTY PERIOD), the
cycle warranty is null and void. If returned, the device must be accompanied by a written
statement indicating the approximate number of cycles contained on the device, include all
parameters to which the shutter was operated and follow the RETURN MATERIAL
AUTHORIZATION PROCEDURE as defined below.
RETURN MATERIAL AUTHORIZATION PROCEDURE: MANUFACTURER will only
accept returned Products from customers that have obtained an RMA (Return Material
Authorization) number from the MANUFACTURER. The customer must also include an
itemized statement of defect(s). The Product will then be evaluated per the
MANUFACTURER'S standard repair guidelines. Any Product which has been returned to the
MANUFACTURER, but which is found to meet the applicable specifications and not defective
in materials and workmanship shall be subject to the MANUFACTURER's standard evaluation
charge. The MANUFACTURER assumes no liability for customer returned material.
LIMIT OF LIABILITY: The buyer's exclusive remedy and the limit of MANUFACTURER'S
liability for any loss whatsoever shall not exceed the purchase price paid by the buyer for the
goods to which a claim is made. MANUFACTURER does not give any implied warranties of
merchantability, fitness for a particular purpose, or of any other nature in connection with the
sale of any Products.