UNAOHM
NG500 (Rev. 0)
19
9.
WARRANTY
This UNAOHM instrument is guaranteed against defects in workmanship and materials for a
period of one year. Any necessary adjustments or repairs will be provided from our works
where the instrument is to be delivered packed in adeguate
packing
AFTER an authorization for return has been received.
The owner’s responsibilities are to use the instrument in accordance with its written instructions,
to provide transport to and from the factory or its service centre in the event service is required,
and to provide proof of purchase if requested.
The warranty is considered void in case of tampering, changes or repairs carried out by
unauthorized personnel.
Power supply batteries are not covered by the warranty.
OUT OF WARRANTY SERVICING
We repair and service instruments of our production even once the warranty has expired if this is
economically the best solution to the customer.
The mechanical and electronic spare parts are replaceable for a five year period after production
when the circuits are assembled with discreet components; when integrated circuits are used, the
supply of spare parts is guaranteed up to the depletion of our stock and, depending on the
possibility of procuring them on the worldwide market .
The repair of instruments out of warranty is normally carried out and then the final cost is
communicated to the customer; the eventual request for an estimate of this cost prior to the
actual repair must be made at the moment the instrument is returned to the factory or local
service centre. If the estimate is not accepted, we will debit the customer for the costs incurred
for the estimate evaluation.
To avoid unnecessary loss of time, it is very important that the instrument be returned to our
factory or local service centre accompanied by a proper delivery note, duly completed with all
the required information, as per the current legal dispositions in force.
MISCELLANEOUS
The electric block diagram and other drawings included in this manual are only indicative. We
reserve ourselves the right to make any changes that may be necessary without updating the
operator’s manual.
Please use the specific forms included in the operator’s manual or attach a letter specifying
the defect found on the instrument, the name of the person to contact and the relative
telephone number to contact for further information.