Making a VCO call through a relay service
1.
Press the
key and then press the
key. You will see the
following display screen:
2.
Dial the relay number.
3.
When the Communication Assistant (CA) answers, type a request for
VCO. For example, VCO PLEASE GA. The CA will notify you when
VCO is on.
4.
Pick up the handset and tell the CA the name and telephone number
of the person you want to call. You will see
TEXT TELEPHONE–VCO on the display.
5.
The CA dials the number. Watch the display and wait until the CA
tells you the call is connected.
6.
Begin speaking to the person you are calling.
7.
When the other person answers, read his or her response on the
display. (The CA types the response.)
8.
When you see GA at the end of the line, begin speaking again.
Continue speaking and reading until the conversation is finished.
9.
When you are finished with your conversation, replace the handset
and hang up the Uniphone 1000 by pressing the
key and the
key at the same time.
You do not have to put down the handset each time you finish speaking.
The Uniphone 1000 automatically turns off the handset during TTY
reception.
On/Off
Shift
Dial
On/Off
C A L L I N G • 2 1
Using Voice Carry Over (VCO)
People who cannot hear but wish to speak for themselves can make Voice
Carry Over (VCO) calls. A VCO call is a combination voice call and TTY
call–you speak and read responses and the other person listens and types.
The Uniphone 1000 is ideal for VCO calling because it is a combination
voice telephone and TTY.
VCO calls can also be made through a toll-free relay service. When you
use a relay service, the Communication Assistant (CA) types spoken
replies that you can read on your display.
If you do not know the number of your relay service, look in the
telephone book.
Note:
The Uniphone 1000 cannot translate incoming voice messages into
text by itself.
2 0 • C A L L I N G
This person is
calling his doctor’s
office by using
VCO through his
relay service.
After calling the
relay and
requesting VCO, he
speaks directly to
the nurse.
When the nurse
replies to his
question, the CA
types the nurse’s
response, which is
sent to his
Uniphone 1000.
