Copyright © Ultralift Australia, all rights reserved
82 Dougharty Road, Heidelberg West
Victoria 3081, Australia
Phone: +61 3 9459 0873
Email: [email protected]
WARRANTY AND RETURNS
MERCURY SLIM
WARRANTY AND RETURNS
At Ultralift Australia Pty Ltd, we take pride in the fact that our products are of the highest quality. Because of
this, we offer the following programs to ensure your satisfaction.
ULTRALIFT 3 YEAR WARRANTY
1. The product is warranted for 36 months from the date of invoice. Subject to the conditions of this warranty,
Ultralift Australia or an authorised installer will perform necessary service on the product without charge
for parts or labour if, in the opinion of Ultralift Australia, the product is found to be faulty within the
warranty period.
2. This warranty only applies to Ultralift Australia products when purchased from Ultralift Australia or from an
authorised dealer.
3. This warranty only applies if the product has been installed and used in accordance with the
manufacturer’s recommendations (as noted in the instruction manual) under normal use and reasonable
care (in the opinion of Ultralift Australia). The warranty covers normal domestic, commercial or
educational use only. It does not cover damage, malfunction, neglect, build-up of dirt or dust, abuse,
maladjustment of customer controls, mains supply problems, thunderstorm activity, infestation by insects
or vermin, tampering or repair by unauthorised persons (including unauthorized alterations), exposure to
abnormally corrosive conditions or any foreign object or matter having entered the product.
4. If warranty service is required, you should:
•
Contact your installer for advice on how to rectify the issue.
•
If this does not solve the problem, please call Ultralift Australia on +61 3 9459 0873 for advice.
•
If the device requires service, return the product to Ultralift Australia for repair.
•
Please Note: Freight and insurance to and/or from the location of the device must be arranged by you.
•
Please ensure that items returned are packed in an appropriate manner.
5. The warranties hereby conferred do not extend to, and exclude, any costs associated with the installation,
de-installation, or re-installation of a product. This includes costs related to the mounting, de-mounting, or
re-mounting of any screen (and any other ancillary devices), delivery, handling, freighting, transportation
or insurance of the product or any part thereof or replacement to such installation, deinstallation,
reinstallation or transit.
