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CONSUMER LIFETIME AND SEVEN YEAR LIMITED WARRANTY
UltraComfort, through its authorized distributor/service organization, warrants this chair to the
original consumer only, against defects in material or workmanship as follows:
Lifetime Warranty
UltraComfort warrants for the lifetime of the chair by the original consumer to repair or
replace at their option the Lift Mechanism, Recline Mechanism and Chair Frame. Labor to
replace these parts is subsidized on the UC562-MLA, UC570-JPT, UC570-MED, UC570-LAR,
UC490-MLA and UC799-MLA for a period of three years on above parts.
Three Year Parts Warranty
UltraComfort warrants the electrical parts of this chair against defect to original consumer only as
follows: The UC562-MLA, UC570-JPT, UC570-MED, UC570-LAR, UC490-MLA and UC799-MLA
are limited to three year electrical warranty. Labor to replace these parts is subsidized for one year.
Replacement of the hand control and/or the transformer is expected to be done by the consumer.
Limited Warranty Fourth Through Seventh Year
During the period beginning with the expiration of the full three year parts warranty offered above and
continuing through the seventh year after date of original purchase by a consumer, UltraComfort will
warrant the electrical parts on the following pro-rated basis. Year 4 earns a 35% discount off suggested
retail price. Year 5 earns a 25% discount. Year 6 earns a 15% discount and year 7 a 5% discount. By way
of example, a part costing $100.00 that needs replacement in year 4 would cost $65.00.
Terms Applicable to Warranties
UltraComfort will, at its option, repair and/or replace the defective parts and/or components
provided that the warranty parts have not been subjected to misuse, abuse or improper service
by the consumer; have not been damaged in transit or handling, and/or have not been altered or
repaired by unauthorized representatives. This warranty does not include costs for unnecessary
service calls, i.e., service calls solely for the purpose of educating the consumer about the product,
or finding an unsatisfactory power connection, etc. Exceeding the weight capacity of the chair
(published in each owner’s manual) will void all warranties. Fabric shading cannot be guaranteed for
replacement parts or replacement chairs.
UltraComfort will pay standard shipping rates on all warranted parts for the first year.
The consumer will be responsible to pay cost for transportation, handling and packaging
of the parts or components beyond the first year. UltraComfort shall not be responsible
or obligated to pay for any costs or expenses for examination of any Warranted parts.
All repairs and labor rates must be approved by UltraComfort before service is provided.
Any repairs by unapproved or unauthorized representatives will void all warranties.
In the event that the product does not conform to this warranty at any time while
this warranty is in effect, UltraComfort will correct the defect in conformity with
the Consumer Limited Lifetime and Seven Year Warranty. THE LIMITED LIFETIME
AND SEVEN YEAR WARRANTY SET FORTH ABOVE IS THE SOLE AND ENTIRE
WARRANTY PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND EXCLUDES
ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESS,
LIMITED, IMPLIED, OR ARISING BY OPERATION OF LAW INCLUDING, BUT NOT
LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE
REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow this exclusion or limitation of incidental or consequential
damages so the above limitation or exclusion may not apply to you.
UltraComfort shall not be liable for any incidental or consequential damages or for any
other damage or loss not contained in this warranty. This warranty gives you specific
legal rights, and you may also have other rights which may vary from state to state.
Model UC562-MLA ..................... 375 lbs.
Model UC570-JPT ....................... 375 lbs.
Model UC570-MED .................... 375 lbs.
Model UC570-LAR ...................... 375 lbs.
Model UC490-MLA ..................... 375 lbs.
Model UC799-MLA ..................... 375 lbs.