2
ULTIMA
®
SHOVELHEAD ENGINES
DISTRIBUTED EXCLUSIVELY BY MIDWEST MOTORCYCLE SUPPLY
Failure to read and comply with this document completely may Void Warranty.
SHOVELHEAD ENGINE WARRANTY:
Ultima’s Complete Assembled Shovelhead engines are guaranteed to the original purchaser to be free of manufacturing defects in materials
and workmanship for a period of 6 months/6,000 miles from the original date of purchase.
Merchandise that fails to conform to these conditions will be repaired by Ultima if the parts are returned to Midwest Motorcycle Supply by the
purchaser within the specified warranty period or within 10 days thereafter.
Cost associated with removing or installation of complete engines
are not covered under this warranty. This warranty covers Ultima® parts only and no other associated expenses.
In the event that any warranty service is required, the original purchaser must call or write Midwest Motorcycle Supply immediately with the
problem. Many problems can be rectified by a telephone call and need no further course of action. Merchandise that is suspected of being
defective must not be replaced by a Dealer or End User without prior authorization from Midwest Motorcycle Supply. If it is deemed necessary
for Ultima to make an evaluation to determine whether the part was defective, it must be packaged properly to prevent further damage and be
returned prepaid to Midwest Motorcycle Supply. You must include a copy of the original invoice and a detailed letter outlining the nature of the
problem. You must also outline how the part was used and the circumstances at the time of failure. If, after an evaluation has been made by
Ultima and the part was found to be defective, repair to the existing part or replacement will be granted
at Ultima’s discretion
. Engines that
have been modified in any way from the original purchased configuration will void the warranty.
ADDITIONAL WARRANTY PROVISIONS:
1. Ultima
®
shall have no obligation in the event an Ultima
®
part is modified by any other person or organization.
2. Ultima
®
shall have no obligation in the event an Ultima
®
part becomes defective in whole or in part as a result of improper installation,
improper maintenance, improper use, abnormal operation, or any other misuse or mistreatment of the Ultima
®
part.
3. Ultima
®
shall not be liable for any consequential or incidental damage resulting from the failure of an Ultima
®
part, the breach of any
warranties, the failure to deliver, delay in delivery, delivery in non-conforming condition, or for any other breach of contract or duty between
Ultima
®
and a customer.
4. Ultima
®
parts are designed exclusively for use in Harley-Davidson
®
type motorcycles. Ultima
®
shall have no warranty
or liability obligation if an Ultima
®
part is used in any other application.
For any warranty issues please contact: Ultima Company LLC • 2100 Highway Z, Pevely, MO 63070 • 314-773-3064 • [email protected]
