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18
Malfunction display and solutions
When the washer is in trouble, please contact local service office or the sales service
department of our company and the customer should not dismantle the machine.
If the washer can not work normally, and the abnormal indication is shown in the digital
display window or the machine alarms, please check and correct them as follows.
Malfunction display and solutions
Drain off water ten
minutes not arrive at
empty water level.
After the water reaching the
preset water level, water
injection doesn’t cease.
Cause of fault
Alarm of the
buzzing sound
Stopping
alarm
Indication
Alarm for
water inlet
Alarm for
opening lid
Imbalance
alarm
Water injection for about
30 minutes, but do not
reach preset water level.
Open the lid after starting
the delay time. Open the
lid when the washer is
spinning. Open the lid
when entering into the
child lock state.
Checked imbalance for
the third time.
Drain alarm
Overflow
alarm
“
”
E3 flares
“
”
E1 flares
“
”
E2 flares
“
”
E4 flares
“
”
E5 flares
Fault
The buzzer
goes on
buzzing for
10 seconds.
If the fault is
not solved,
buzzes
again for 10
seconds in
every 16
minutes.
Open the lid
to deal with
faults, then
close the lid
to stop the
alarm.
Identify usual trouble of washer
Note: During the de spin process, if washing are piled at one side of the spin barrel,
it will cause unbalance of spin barrel resulting in striking. At this moment, the
computer inside the washer will feel this unbalance phenomenon and will automatically
correct it ( fill in water Washing ). However, if unbalance situation is not removed after
continuous three corrections, which means the computer auto-correction can not
resolve the problem. Then the user has to manually and evenly place the clothing
inside the barrel to solve the problem.
No
washing
Abnormal
draining
Abnormal
spin
List of faults and inspection
Faults
Inspection Items
No water
flows in
If the power is off or the fuse is burned out.
If the water supply is cut off or the water pressure is too low.
If the inlet hose is properly connected and the water tap is opened.
If the filtering screen of inlet valve is blocked by dirt.
If the coil of inlet valve is damaged. (The slight electromagnetic
sound is normal phenomenon when the inlet valve is switched on)
If the "Start / Pause" button is pressed after the power
switch is pressed.
If the door lid is closed.
If all clothing piled largely at one side of barrel or the clothing
is excessively placed.
If the washer is not placed in stable condition or it is placed in
inclination state. (The ground is not flat).
If the motor belt is loosened.
When the washer is in trouble, please contact local service office or the sales service
department of our company and the customer should not dismantle the machine without
permission.
If the washer can not work normally, or appear abnormity or alarms, please check and
correct as follows.
If the water drain hose is placed very high.
If the end of water drain hose is sealed in pond.
If the internal rubber ring of drain valve is blocked by dirt.
If the power is off or the fuse is burned out.
If the power supply voltage is too low.
If the water amount reaches to the required water level.
(The washer will not work if the water amount does not reach the
required water level)
If it is set to “Delay” washing mode. (It will only start to work
until the reservation time reached)
Identify usual trouble of washer
After treatment
failure, switch
power key
again.