UFO NOVA DMX, User Manual

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Nova Illuminator Range
14
TROUBLESHOOTING
Problem Probable Causes Remedy
Illuminator dead – LED
indicator on desk top PSU
not illuminated
Mains supply off Check supply and reinstate
Loose mains plug Check plugs
PSU faulty Replace PSU
Illuminator dead – LED
indicator on desk top PSU
illuminated, but LCD
display on Illuminator not
illuminated
Loose DC plug Check plug
PSU faulty Check PSU output – Replace PSU
Illuminator Faulty Replace Illuminator
Illuminator no light
output – LED, but LCD
display on Illuminator is
illuminated
If programme Mode is set to “REMO”, illuminator may
have been switched off using RF remote control
Switch array on using RF remote control
LED array/driver faulty Replace Illuminator
RF remote controller
range reduced
Remote batteries failing Replace batteries as per User Guide
Another RF device causing interference Check for another RF device in same area
RF remote control needs resetting Remove and reinsert batteries as per User Guide
RF remote failing Replace remote
Illuminator receiver failing Replace Illuminator
Illuminator won’t respond
to RF remote controller
Illuminator not in Remote mode Check mode programming and set to “REMO”
Remote batteries failed Replace batteries as per User Guide
RF remote control needs resetting Remove and reinsert batteries as per User Guide
RF remote failed Replace remote
Illuminator receiver failed Replace Illuminator
Not responding to DMX –
no rotating symbol on
LCD display
Illuminator not in “DMX”mode Check mode programming and set to “DMX”
DMX address incorrectly set Change address on illuminator or DMX controller
No DMX signal from controller Check DMX controller for correct setting
Wiring fault on DMX cables/connections Check cable connections and repair as necessary
DMX driver failure Change Illuminator
Not fully responding to
DMX – some but not all
colors controllable, no
rotating symbol on LCD
display
Illuminator address out of range – not 5 available
channels on DMX controller Change address on illuminator or DMX controller to make 6
channels available
Not responding to DMX –
no light output, rotating
symbol on LCD display
Incorrect address set on illuminator or controller Check addresses
No values set in DMX channel Check DMX controller channel values
Channel 6 value high (251-255) switching off the array Reduce channel 6 value to <251
LED array/driver failed Change illuminator
Unit in Master mode but
Twinkle wheel not moving
Twinkle Motor switched off Check “TWNK” mode setting
Internal component/motor failure Replace Illuminator
Poor light output on fiber
Unit needs cleaning
Carefully clean the LED lens with a dry cloth
Clean fiber common end
Fiber port connector not plugged in correctly Ensure plugged in correctly and secured with locking screw