Note:
please complete relevant troubleshooting procedures before returning the unit to us for
further investigation.
Problem
Possible Cause(s)
Remedy
Unit is dead -
LED power
indicator is not
illuminated
Mains supply off
Check supply and reinstate
Loose mains plugs
Check plugs
PSU failed
Replace PSU
Unit is dead - no
light output but
LED power
indicator is still
illuminated
LED array failure
Replace Light Source
Poor light
output on fibre
Unit needs cleaning
Carefully clean LED Lens
with dry cloth
Clean fibre common end
Fibre port connector not
plugged in correctly
Ensure plugged in correctly
and secured with locking
screw
Stationary on
one colour
Upper button has been
pressed
Press upper button once
LED driver has failed
Replace Light Source
Colour cycle
cannot be
stopped
LED driver has failed
Replace Light Source
TROUBLESHOOTING
5
UFO LIGHTING
