MicroLED Illuminator Range
10
Problem
Probable cause(s)
Remedy
Unit is dead - LED power
indicator is not illuminated
Mains supply off
Check supply and reinstate
Loose mains plugs
Check plugs
PSU failed
Replace PSU
Unit is dead - no light output but
LED power indicator is still
illuminated
LED array failure
Replace Iluminator
May have been switched off using
Remote Controller
Recycle power to Illuminator or
switch on using Remote Controller
Remote Controller range reduced
or persistently freezing
Remote Controller batteries
failing
Replace batteries as per user guide
instructions and carry out matching
if necessary
Something new causing
interference within operating
range
Check for another device
transmitting RF interference
Remote Controller needs resetting
Power the Remote controller down
by removing and reinstalling the
batteries as per User Guide
instructions
Remote Controller failing
Replace Remote Controller
Illuminator Receiver Failing
Replace Illuminator
Unit won’t respond to Remote
Controller
Remote Controller batteries failed
Replace batteries and carry out
matching if necessary
Illuminator in stand alone mode
Recycle power to Illuminator
Remote Controller needs resetting
Power the Remote Controller down
by removing and reinstalling the
batteries as per User Guide
instructions
Remote Controller not “matched”
to Illuminator
Carry out “matching” procedure as
detailed in REMOTE OPERATION
Remote Controller failed
Replace Remote Controller
Illuminator Receiver Failed
Replace Illuminator
Poor Light output on fiber
Unit needs cleaning
Carefully clean LED lens with dry
cloth
Clean Fiber common end
Fiber port connector not plugged
in correctly
Ensure plugged in correctly and
secured with locking screw
In Stand Alone Mode - Stationery
on one color
Lower Button has been pressed
Press Lower button once
LED Driver has failed
Replace Illuminator
In Stand Alone Mode - Color cycle
cannot be stopped
LED Driver has failed
Replace Illuminator
TECHNICAL SPECIFICATIONS
Please complete troubleshooting procedures before returning the unit to us.