Uemsi U-VUE, Operation And Maintenance Manual

Page: 33 / 36

33
Warranty
UEMSI/HTV push camera systems and locators have a one (1) year conditional warranty
from the date of purchase. This includes internal circuitry and mechanical defects in the
camera head, reel, and power control unit. Conditions of this warranty exclude the lighthead
dome, camera lens, lamps, and video cable, as these parts are considered wear items.
UEMSI/HTV will be responsible for UPS Ground charges on warranty camera repairs when
shipping back to the customer for one (1) year. The customer will be responsible for freight
charges to UEMSI/HTV. During the first year, if the customer requests the camera to be
shipped next day, or second day, the customer will be responsible for the difference between
UPS Ground charges and air freight charges. If a repair is made on non-warranty items, the
customer will be responsible for all freight charges.
UEMSI/HTV will not warranty any parts or labor when abuse has occurred. If our technicians
determine that abuse has occurred, they will contact the customer and inform them as to their
findings and the cost of parts and labor. Examples of abuse include: broken or cracked circuit
boards, broken fiberglass rod in video push cable, and/or other physical damage.