IPC4100 Hardware Manual
APPENDIX B - TROUBLE SHOOTING
If problems occur, verify the installation of the camera with the instructions in this manual and
with other operating equipment. Isolate the problem to the specific pieces of equipment in the
system and refer to the equipment manual for further information.
Problem
Possible Solution
No Video
a. Verify that power is connected to all pieces
of equipment in the system.
b. Verify that the power switches are On
position.
Poor Video Quality
a. Check the video connections (see Figure 10)
b. Check that the BNC connectors are inserted
properly.
c. Check the Voltage level of the dome camera.
a. Reset that camera using the Dome
configuration menus.
Dome Cameras lose their positions
b. Check that the dome cameras are inserted
properly in the base.
c. Check the voltage level of the dome camera.
Camera number does not match the multiplexer
number
Check the camera ID and insert the BNC cable
into the proper input of the multiplexer.
Check Line Lock setting and adjust phase of
L/L (See Page 36)
Picture is torn when switching
Global key no active
Check the Global mode on, in the main menu
(See Page40)
C
UDP Co., Ltd.
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