Artisul Pencil
Driver Version 1.0
21
IV.
Question & Answer
Q: How can I get the latest updated software?
A: You can download the new driver from our website (
WWW.ARTISUL.COM
).
A.
Uninstall your old driver and refer to the section “UNINSTALLING THE DRIVER ON MAC
SYSTEM”.
B.
Download the latest version of driver from our official website and save it into your hard
disk.
Q: My ARTISUL does not work. What can I do?
A:
Follow these steps as shown below:
A.
Remove the USB from the computer and your
ARTISUL
.
B.
Change other USB port on your computer.
C.
Re-connect the USB to the computer and your
ARTISUL
.
D.
If this doe not work, we suggest you remove the
ARTISUL
driver from the system and
re-install it.
If you do not have pen pressure, it means the pen might be faulty and you should
contact us for a solution.
Please check our support forum or submit a support ticket for any technical support
https://artisul.com/support-forum/
https://artisul.com/submit-support-ticket/
