Never try to repair or dismantle the air conditioner unit yourself – this will void your
warranty. Any repairs or servicing must be done by an authorized service centre to reduce
the risk of electric shock and personal injury.
Problem
Cause
Solution
The air
conditioner does
not work.
No power supply.
Connect to a functioning outlet
and switch on.
The alarm light is on.
Empty the internal water
container.
Timer function is active.
Deactivate TIMER function.
The air
conditioner does
not seem to
perform.
Placed under direct sunlight.
Close curtains.
Windows or doors open,
many people or a heat source
in the room.
Close doors and windows, place
an extra air conditioner.
Dirty filter
Clean the filter(s).
Air inlet or air outlet blocked.
Remove the blockage.
Room temperature lower than
the selected value.
Change temperature selection.
The unit is noisy.
Unit is not level.
Place on an even, solid surface
(less vibrations.)
The compressor
does not work.
The overheat protection is
probably activated.
Wait 30 minutes until the
temperature has decreased, then
turn the unit on again.
The remote
control does not
work.
Distance too long.
Make sure the remote control is
correctly aimed at the control
panel.
Remote control signal not
detected by the control panel.
The batteries are drained
Replace the batteries.
To correct problems not mentioned in the table and/or if the recommended solutions fail to
solve the problem, please contact an authorized service centre.
TROUBLESHOOTING SPECIFICATIONS
MODEL
Power source
Cooling capacity
Heating capacity
Refrigerant
Maximum operating pressure
Dimensions (W x H x D)
PC14-01PMA
120V ~ 60Hz
14,000 BTU/H
12,600 BTU/H
R410A
5.5 MPa (55 Kgf/cm
2
)
19” x 33” x 14”
(47.6 x 84 x 35.8 cm)
(CE) N 842/2006:
R410A is a fluorinated greenhouse gas covered by
the Kyoto Protocol.
Its total global warming potential (GWP) is 1975
Please discard or recycle your product and its packaging
according to your municipal bylaws.
13
14
