5
WARNING
:
Turn off the appliance,unplug and let cool for at least 10 minutes before attempting to service,only a qualified
professional should attempt to service or repair the appliance.
TROUBLESHOOTING
PROBLEM
The appliance turns off
and not turn back on
No warm air is coming
from the heater
Flame is dim or not
present
1.Light bulbs are burnt out.
2.“Flame wand” has come loose
from bracket
3.“Flame wand” motor is not functioning
1.The overheat protection device in the
appliance has been triggered
1.The appliance is not plugged in.
2.The overheat protection device in the
appliance has been triggered
3.House circuit breaker has been tripped
POSSIBLE CAUSE
Limited warranty
SOLUTION
1. Inspect light bulbs and replace if necessary.(See
Maintenance Section of this manual)
2.Remove screws holding back panel in place and
remove back panel. Secure end of
“
Flame wand”
back
into
the
support
bracket
.
3.Call customer service department toll free at
1-866-206-0888.
1.Turn all controls off,unplug the appliance,
allow to cool for at least 10 minutes,
plug back in and restart
1. Check to ensure unit is plugged in.
2. Turn all controls off,unplug the appliance,
allow to cool for at least 10 minutes,plug back
in and restart.
3. Reset house circuit breaker
Thank you for investing in a UBERHAUS Design
product
.
These
products
have
been
made
to
quality
standards
and
are
guaranteed
for
domestic
use
against
manufacturing
faults
for
a
period
of 12 months
from
the
date
of
purchase
.
This warranty does not affect your statutory rights. In case of any malfunction of
your UBERHAUS Design
product
(
failure
,
missing
part
,
etc
.),
please
contact
one
of
our
service
technician
at
our
toll
free
service
line
at
1-866-206-0888
from 8 AM
to 8
PM
,
Monday
to
Friday
,
Eastern
time
.
RONA
reserves
the
right
to
repair
or
replace
the
defective
product
,
at
its
discretion
.
The product is guaranteed for 12 months if used for normal trade purposes. Any
warranty is invalid if the product has been overloaded or subject to neglect,
improper use or an attempted repair other than by an authorized agent. Heavy-
duty or daily professional/commercial usage are not guaranteed. Due to
continuous product improvement, we reserve
the right to change the product
specifications without prior notice.
Remote control does
not work
1. The appliance is not plugged in
2. Low batteries
3 .Master Power Switch on the appliance
must be ON before operating
the remote
control
.
1. Check to ensure appliance is plugged in.
2 .Replace all batteris in the remote control.
3.Turn the appliance ON using the manual control
panel,then use remote control to operate.
