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Ubee U10CO35 Cable Modem User Guide, v10_30_10 

Ubee Interactive 

 

 

 

 

 

 

 

 

 

 

1  Safety Guidelines

 

The following information provides safety guidelines for anyone installing and maintaining the U10C035 cable 

modem. Read all safety instructions in this guide before attempting to unpack, install, operate, or connect 

power to this product. Follow all instruction labels on the device itself.  

  Always follow basic safety precautions to reduce the risk of fire, electrical shock and injury. 

  To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this product near 

water. Never spill any form of liquid on or into this product. Do not use liquid cleaners or aerosol 

cleaners. Use a soft dry cloth for cleaning. 

  Do not insert any sharp object into the product’s module openings or empty slots. Doing so may 

accidentally damage its parts. 

  Only use the power adapter supplied with the device. Do not attach the power supply cable on building 

surfaces or floorings. 

  Do not place heavy objects on top of the device. 

  Set the power cable freely without any obstacle or heavy items piled on top of it. Refrain from abusing, 

stepping or walking on the cable. Do not place the device on an unstable stand or table; the device 

may drop and become damaged. 

  To protect the equipment from overheating, do not block the slots and openings in the module housing 

that provides ventilation. Do not expose this device to direct sunlight. Do not place any hot devices 

close to this device, as it may degrade or cause damage to it. 

  Exercise caution when installing or modifying telephone lines. Never install telephone wiring during 

inclement weather conditions (i.e., storm). 

  Electrostatic discharge (ESD) can permanently damage semiconductor devices. Always follow ESD-

prevention guidelines for equipment handling and storage. 

1.1  Eco-Environmental Statements 

The following eco-environmental statements apply to the U10C035 cable modem. 

Packaging Collection and Recovery Requirements: 

Countries, states, localities, or other jurisdictions may require that systems be established for the return and/or 

collection of packaging waste from the consumer, or other end user, or from the waste stream. Additionally, 

reuse, recovery, and/or recycling targets for the return and/or collection of the packaging waste may be 

established. For more information regarding collection and recovery of packaging and packaging waste within 

specific jurisdictions, contact Ubee Interactive at www.ubeeinteractive.com. 

Summary of Contents for U10C035

Page 1: ...Ubee Interactive DOCSIS 3 0 Cable Modem Model U10C035 User Guide Version 10_30_10...

Page 2: ...2 5 BACK PANEL CONNECTORS 8 2 6 CABLE MODEM LEDS 9 2 6 1 U10C035 with ORANGE and GREEN LEDs 9 2 6 2 U10C035 with BLUE and GREEN LEDs 10 3 WEB BASED DEVICE MANAGEMENT UTILITY 12 3 1 PC REQUIREMENTS 12...

Page 3: ...alking on the cable Do not place the device on an unstable stand or table the device may drop and become damaged To protect the equipment from overheating do not block the slots and openings in the mo...

Page 4: ...lowing data rates of up to 152 megabits per second Mbps downstream and up to 108 Mbps upstream which is faster than traditional DOCSIS 2 0 cable modems integrated services digital network ISDN or asym...

Page 5: ...ent SNMP v1 v2 v2c and v3 agent Built In Telnet Web UI IPv4 and IPv6 support Physical Specifications Dimensions 8 44 W x 6 48 D x 1 69 H Power 12V 1A Energy Star V begin Jan 2010 Power Consumption 10W...

Page 6: ...5 Front View U10C035 Rear View U10C035 DOCSIS 3 0 Cable Modem Firmware 3 10 1203 Firmware approved by Comcast QA DOCSIS 1 x 2 0 3 0 Certified Straight through Ethernet Cable RJ45 Wall wart adapter AC...

Page 7: ...owser Internet Explorer version 5 5 6 sp1 sp2 Computer Interface Ethernet card Ethernet based connection Network Interface Card that can support 10 100 1000Mbps connection rates Screen Display SVGA di...

Page 8: ...here you plug in the included Ethernet cable The other end connects to the Ethernet port on the PC or NIC Reset Allows you to power cycle the cable modem This function does NOT reset to factory defaul...

Page 9: ...BLUE and GREEN LEDs page 10 2 6 1 U10C035 with ORANGE and GREEN LEDs Note The above LED pattern indicates Online Ready Green 2 to 4 Bonded Downstream Channels Being Used Orange for Increased Speed to...

Page 10: ...nnectivity 2 6 2 U10C035 with BLUE and GREEN LEDs Note The above LED pattern indicates Online Ready Green 2 to 4 Bonded Downstream Channels Being Used Blue for Increased Speed to the Internet Cable Ne...

Page 11: ...rk access enabled on on on on on depends on Ethernet status on Ethernet connected depends on provisioning state on on Ethernet traffic depends on provisioning state blink on GREEN Ethernet LED indicat...

Page 12: ...efer to page 7 for more information on system requirements Supports TCP IP Supports DHCP Web browser installed 3 2 Connect the Device Use the following procedure to connect the U10CO35 cable modem 1 C...

Page 13: ...http 192 168 100 1 Note You may also access the web interface using the cable RF IP address offered to the modem via DHCP during registration 3 The Cable Modem Information screen shown below displays...

Page 14: ...nctions for the web interface are explained in the following sections Note The Tools menu upper right side of screen is displayed only when the admin login is used to access the web interface 3 4 Cabl...

Page 15: ...ess the web interface Refer to page 13 for instructions if required 2 Click Status from the left side of the screen 3 Instructions are provided below the following example Item Description Acquired a...

Page 16: ...ge 13 for instructions if required 2 Click Downstream from the left side of the screen 3 Instructions are provided below the following example Item Description Frequency Displays the current cable mod...

Page 17: ...3 7 Upstream Use the following procedure to review detailed information regarding the cable modem s use of upstream channels to the service provider 1 Access the web interface Refer to page 13 for ins...

Page 18: ...ting for ranging request from the CMTS during initial maintenance T4 Timeouts Displays the number of timeouts waiting for periodic maintenance request from the CMTS for unicast ranging opportunity Ref...

Page 19: ...0 1534 bits FEC Error Correction T Displays the FEC forward error correction 0 to 16 0 implies no FEC The number of codeword parity bytes is 2 T FEC Codeword Information Bytes k Displays the current F...

Page 20: ...le modem The event log captures all key behavioral activity of the cable modem 1 Access the web interface Refer to page 13 for instructions if required 2 Click Event Log from the left side of the scre...

Page 21: ...factory default of the device by clearing all cached information stored in non volatile memory The reset restores the device to the default factory settings but does not change the current firmware v...

Page 22: ...primary downstream information is retained so registration time is faster than the Reset Defaults option 1 Access the web interface Refer to page 13 for instructions if required Important You must lo...

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