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20

U-Line Service

10 Service

Problem

Possible Cause and Remedy

Digital Display 

and Light Do 

Not Work.

Ensure power is connected to the unit.
If the unit is cooling, it may be in Blackout mode. (See 

OPERATION)

Interior Light 

Does Not 

Illuminate.

The light bulb may be defective.(See MAINTENACE)
If the unit is cooling it may be in Blackout mode. (See 

OPERATION)

Light Remains 

on When Door 

is Closed.

For glass door models, press the light icon and close 

the door.(See OPERATION)
Check light actuator under door.

Unit Develops 

Frost on 

Internal 

Surfaces.

Frost on the rear wall is normal and will melt during 

each off cycle. 
If there is excessive build-up of 1/4” or more, 

manually defrost the unit. 
Ensure the door is closing and sealing properly. 
High ambient temperature and excessive humidity 

can also produce frost. 

Unit Develops 

Condensation 

on External 

surfaces

The unit is exposed to excessive humidity, moisture 

will dissipate as humidity levels increase.

Digital Display 

Functions, But 

Unit Does Not 

Cool.

Ensure the unit is not in ‘Showroom Mode’. Press and 

hold the COOLER icon and simultaneously within five 

seconds press the LIGHT icon three times to change 

the display as needed. 

Digital Display 

Shows ER or E 

Followed By a 

Number.

E3 indicates the door may be opened too long, 

ensure the door is closing properly. For other error 

codes contact U-Line Customer Service.

Digital Display 

Shows 1-16 or 

99

A factory test mode may be enabled. Adjust the 

temperature to 99 and press the LIGHT icon.(See 

OPERATION)

Product is 

Freezing.

Product in contact with the rear wall may freeze, 

ensure no product is touching the rear wall.
Adjust the temperature to a warmer set-point. (See 

OPERATION)

Product is Not 

Cold Enough.

Air temperature does not indicate product 

temperature. See OPERATION - Checking Product 

Temperature.
Adjust the temperate to a cooler set-point. (See 

OPERATION)
Ensure unit is not located in excessive ambient 

temperatures or in direct sunlight.
Ensure the door is closing and sealing properly.
Ensure the interior light has not remained on too 

long.
Ensure nothing is blocking the front grille, found at 

the bottom of the unit.
Ensure the condenser coil is clean and free of any dirt 

or lint build-up.

Before Calling for Service

If you think your U-Line product is malfunctioning, read the 
OPERATION section of this guide to understand clearly the 
function of the control. 

If the problem persists, read the NORMAL OPERATING 
SOUNDS and TROUBLESHOOTING GUIDE section of this guide 
to help you quickly identify common problems, and possible causes 
and remedies. Most often, this will resolve the problem without 
the need to call for service. 

If Service is Required

If you do not understand a troubleshooting remedy, or your 
product needs service, contact U-Line Corporation directly. 
Contact information appears on the rear cover of this guide.

When you call, you will need your product Model and Serial 
Numbers. This information can be recorded inside the front cover 
of this guide. It also appears on the Model and Serial number plate 
located on the upper right or rear wall of the interior of your 
product. 

Replacement Parts

When you need replacement parts, always request genuine U-Line 
replacements. U-Line designs and engineers products using 
components that work efficiently, and provide superior service life 
and performance. The use of aftermarket parts or components 
may affect the safety, operation, performance or durability of your 
product, and may also void its warranty.

Normal Operating Sounds

All models incorporate rigid foam insulated cabinets to provide 
high thermal efficiency and maximum sound reduction for its 
internal working components. Despite this technology, your model 
may make sounds that are unfamiliar. 

Normal operating sounds may be more noticeable because of the 
unit’s environment. Hard surfaces such as cabinets, wood, vinyl or 
tiled floors and paneled walls have a tendency to reflect normal 
appliance operating noises.

Listed below are common refrigeration components with brief 
description of the normal operating sounds they make. NOTE: 
Your product may not contain all the components listed.

• Compressor: The compressor makes a hum or pulsing sound 

that may be heard when it operates. 

• Evaporator: Refrigerant flowing through an evaporator may 

sound like boiling liquid. 

• Condenser Fan: Air moving through a condenser may be heard.
• Automatic Defrost Drain Pan: Water may be heard dripping or 

running into the drain pan when the unit is in the defrost cycle.

Troubleshooting Guide

DANGER

ELECTROCUTION HAZARD. Never attempt to repair or 
perform maintenance on the unit until disconnecting the 
main electrical power.

Troubleshooting -

 What to check when problems occur:

Summary of Contents for WINE CAPTAIN 2115RS

Page 1: ...2000 SERIES WINE CAPTAIN MODELS BEVERAGE CENTERS REFRIGERATORS 2175RC 2115RS 2175WCC 2175BEVC USE AND CARE GUIDE The Built In Undercounter Leader Since 1962 U LINE COM...

Page 2: ...ild on the company s numerous patents and world firsts to guide the under counter industry in realizing its unlimited potential Read and save this Use and Care Guide IMPORTANT IMPORTANT READ all instr...

Page 3: ...ls 8 6 U Line Wine Guide 9 Looking Behind the Label 9 Wine Selections Suggestions 9 Ideal Wine Storage Considerations 10 Wine Stocking Recommendation 11 Wine Rack Removal and Installation 11 Wood Trim...

Page 4: ...2 U Line Use and Care Guide...

Page 5: ...cal Grounding Required Never attempt to repair or perform maintenance on the unit until the electricity has been disconnected Never remove the round grounding prong from the plug and never use a two p...

Page 6: ...atures Capacity 15 Wine Captain Model up to 24 Bottles 24 Wine Captain Model up to 48 Bottles Multiple temperature zones Maintains wine at their proper serving temperature Top Approximately 55 F Red M...

Page 7: ...T Adjust the set point temperature in single increments and wait 24 hours for the temperature to stabilize before rechecking To adjust the set point temperature 1 Press and release either the WARMER 2...

Page 8: ...e cabinet to illuminate Use the LIGHT icon 5 on the control panel to change the lighting functions Timed Lighting For Wine Captain Models and Beverage Centers the interior of the cabinet is illuminate...

Page 9: ...models will scroll top mid bottom temps Change F C Hold or Blackout Mode Hold 10 seconds Display and cabinet light will not operate in Blackout Mode Blackout will end in 36 hours or hold again to ter...

Page 10: ...crisper open the bottom drawer fully Grasp the handle to either side of the crisper and slide just enough to access the contents To remove crisper support both ends and slide out completely To remove...

Page 11: ...Frency Hungary Beerenauslese Sauternes Tokay Medium Bodied Semi Sweet California Germany Gewurtztraminer Liebfraumilch Light Bodied Off Dry Germany Rhine Mosel Riesling Matching Food and Wine Althoug...

Page 12: ...overpowered with an oaky taste Tannin Tannins are extracted from the grape skins and stems and are necessary for a well balanced red wine Tannins are easily identified in wine tasting as the drying se...

Page 13: ...oval and Installation To remove a rack from the cabinet 1 Remove any bottles stored on the rack 2 Grasp the end of the rack and gently slide it out until it stops 3 Press the left rack release lever d...

Page 14: ...ush or a foam applicator Allow stain to penetrate about three minutes Before the stain is dry take a stain dampened rag and remove any excess stain remaining Wipe towards the grain with medium pressur...

Page 15: ...base Swing the grille up into position 3 Align cabinet and grill holes and secure but do not overtighten grille screws 1 4 Install control knob 6 if equipped 5 Reconnect power to the unit IMPORTANT I...

Page 16: ...rt shelf at an angle approximately 15 20 over the rib in the side of the unit where you want to place the shelf Place the shelf into the unit at an angle to clear the door 2 Continue to slide the shel...

Page 17: ...U Line Use and Care Guide 15...

Page 18: ...sets 3 Turn the door upside down and inspect the hinge plate mounting holes The plate has slotted mounting holes Loosen but do not remove the two hinge plate screws 1 4 If door edge opposite the hinge...

Page 19: ...r inserts as shown on the new bottom hinge 4 Remove existing bottom hinge Remove the existing bottom hinge three screws 2 Reinstall hinge to top opposite Install the hinge just removed from the bottom...

Page 20: ...ome blurred Rust not cleaned up promptly can penetrate the surface of the stainless steel and complete removal of the rust may not be possible 9 Cleaning Interior Cleaning Disconnect power to the unit...

Page 21: ...y result in death or electrical shock IMPORTANT IMPORTANT If the ambient temperature is expected to drop below 50 F turn off and unplug unit and drain all water from the unit to prevent freezing damag...

Page 22: ...ur U Line product is malfunctioning read the OPERATION section of this guide to understand clearly the function of the control If the problem persists read the NORMAL OPERATING SOUNDS and TROUBLESHOOT...

Page 23: ...Line Product Catalog U Line s website and or on the serial tag located inside the product Exposure to temperatures below freezing may cause damage to the product Damage resulting to the product and o...

Page 24: ...forward U Line will continue offering best in class products that build on the company s numerous pat ents and world firsts to guide the undercounter industry in realizing its unlimited potential PRO...

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