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USER GUIDE

 Troubleshooting - Extended 3

u-line.com

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • 

SERVICE

MAIN CONTROL

The main control board is very robust and is rarely the 
cause of system issues. It is important to fully diagnose 
the board for any suspected failures before attempting to 
remove the board for replacement or service. Follow the 
guidelines below to fully test and diagnose the main 
control.

Power Fault

If the unit does not (or seems to not) power on, follow the 
flow chart below to help diagnose the issue. Before 
beginning it is important to first verify the unit is not 
simply set to sabbath mode.

Check Voltage 

At Wall Outlet

Verify Voltage 

At Main Control 

Voltage Input

Check Fuse F1

For Continuity

Open Door.

Is the UI Now 

Functional?

Replace Main

Board

Replace Reed

Switch.

Replace

Fuse

Replace

Power Cord

Alert Customer 

Of Power Failure

Is the Reed

Switch Operating

Properly?

Is the door open? The

Display will not activate

while the door is closed

Inspect Customer UI 

and Data Cable 

Connect Test Display 

To J5. 

Cycle Power And 

Check For Operation 

No Voltage

No Voltage

Voltage

Continuity

Operating

Not Operating

No Continuity

No

No

No

Yes

Yes

Yes

Voltage

38

Summary of Contents for UHCP115-SS81A

Page 1: ...USER GUIDE SERVICE MANUAL Model UHCP115 SS81A...

Page 2: ...n Water Hookup Drain Anti Tip Bracket General Installation Grille Installation Door Swing Door Adjust Maintenance Cleaning Cleaning Condenser Extended Non Use Operating Instructions First Use Control...

Page 3: ...ne RIGHT PRODUCT RIGHT PLACE RIGHT TEMPERATURE PRODUCT INFORMATION Looking for additional information on your product User Guides Spec Sheets CAD Drawings and Product Warranty information are availabl...

Page 4: ...or moderate personal injury property or equipment damage This unit contains R600a Isobutane which is a flammable hydrocarbon It is safe for regular use Do not use sharp objects to expedite defrosting...

Page 5: ...n place so children may not easily climb inside If the unit is being removed from service for disposal check and obey all federal state and local regulations regarding the disposal and recycling of re...

Page 6: ...mperatures may reduce the unit s ability to reach low temperatures and or reduce ice production on applicable models For best performance keep the unit out of direct sunlight and away from heat genera...

Page 7: ...he unit Always keep your working area dry NOTICE Electrical installation must observe all state and local codes This unit requires connection to a grounded three prong polarized receptacle that has be...

Page 8: ...N Unit can NOT be installed behind a closed cabinet door If you would like to align the face of the unit with other adjacent cabinet doors you may need to alter the wall just behind the drain connecti...

Page 9: ...ed according to each unit s electrical specifications requirements Side by Side Installation with Bracket 1 Slide both units out so screws on top of units are easily accessible 2 Remove screws as show...

Page 10: ...nnection WARNING Connect to potable water supply only CAUTION Review obey and understand the local plumbing codes before you install your unit Connect to the cold water supply The water pressure shoul...

Page 11: ...reates some vibration A water supply line contacting an internal component or cabinet wall can cause excessive noise during operation or damage to the line 4 On the back panel break away filler featur...

Page 12: ...he rate of 1 4 per foot 1 cm per 50 cm Drain can NOT be located directly below the unit Unit has a solid base that will not allow the unit to drain below itself There is a possibility that hose connec...

Page 13: ...e ordered a pre installed U Line P60 drain pump If you need to install a P60 drain pump into your unit see DRAIN PUMP section in the User Manual See below for typical installations requiring a drain p...

Page 14: ...ver holes and attach to unit with two screws removed in step 2 using a T 25 Torx driver Tighten screws fully 4 Gently push unit into position Be careful not to entangle the electrical cord or water li...

Page 15: ...n opening s rear height Shorten the unit height in the front by adjusting the front legs This allows the unit to be gently tipped into the opening Readjust the front legs to level the unit after it is...

Page 16: ...unit the grille must be installed Removing the grille 1 Disconnect power to the unit 2 Slightly loosen three screws on bottom hinge 3 Remove two grille screws 4 Slide grille to the left and remove Ins...

Page 17: ...adjacent to cabinets Stainless Steel and black and white models require 2 1 8 54 mm door clearance to accommodate the handle if installed next to a wall Integrated models require 1 4 6 mm clearance i...

Page 18: ...from top of unit 2 Loosen do not remove top and bottom hinge screws using a Torx T 25 screwdriver on the top and a 1 4 socket on the bottom 3 Align door squarely with cabinet 4 Make sure gasket is fi...

Page 19: ...pulling outward exposing the gasket channel 3 Remove the 3 pieces of gasket channel filler and reinstall on the opposite end of door 4 Install gasket into channel beginning at one corner and pressing...

Page 20: ...ine recommends discarding the ice produced during the first two to three hours of operation to avoid possible dirt or scale that may dislodge from the water line When plugged in the unit will begin op...

Page 21: ...Adjust ice thickness See Ice section Enable Sabbath Mode Press and hold for 5 seconds and release The oF oC symbol will flash briefly after 5 seconds Interior light and display will go dark and remain...

Page 22: ...Control Operations sections for details and other options For more information about BrightShield visit www u line com For more information about Vyv Antimicrobial Light Technology visit www vyv tech...

Page 23: ...bridge becomes thicker the tendency for the cubes to stay together as a slab increases A bridge thicker than 1 8 3 2 mm may cause cubes to overfill the ice bucket 32 ice cubes are formed on a 4 x 8 sl...

Page 24: ...u line com Airflow and Product Loading NOTICE The unit requires proper airflow to perform at its highest efficiency Do not block the front grille at any time or the unit will not perform as expected D...

Page 25: ...mmend appropriate treatment Wear rubber gloves and safety goggles and or face shield when handling Ice Machine Cleaner Clean surfaces with a mild detergent and warm water solution Do not use solvent b...

Page 26: ...lding for 5 seconds 9 When water begins flowing over the evaporator approximately 3 minutes pour 1 2 oz of Clear Ice Machine Cleaner into the water trough The cleaning process will last approximately...

Page 27: ...nvironmental conditions more or less frequent cleaning may be necessary WARNING Disconnect electric power to the unit before cleaning the condenser NOTICE DO NOT use any type of cleaner on the condens...

Page 28: ...r must remain open to prevent formation of mold and mildew Open door a minimum of 2 50 mm to provide the necessary ventilation WINTERIZATION If the unit will be exposed to temperatures of 40 F 5 C or...

Page 29: ...omponents with a brief description of the normal operating sounds they make NOTE Your product may not contain all the components listed Compressor The compressor makes a hum or pulsing sound that may...

Page 30: ...nt of a part the servicer is authorized to replace the part in question The part that caused the damage must be returned to U Line in its entirety The part must be clearly labeled with the serial numb...

Page 31: ...shes 12 represents the production month In most cases warranty status can be verified by the production date information within the serial number Alternatively a Proof of Purchase or equivalent may su...

Page 32: ...18 HI TEMP THERMISTOR 80 54070 00 19 HINGE ASSEMBLY 80 55595 00 20 ICE SCOOP CLR 80 54080 00 21 LIGHT ASSENBLY VYV 80 54000 01 22 LEG LEVELERS 4 80 54019 00 23 MAGNET W SCREWS 2 80 54250 00 24 MAIN BO...

Page 33: ...s will be shipped at no charge after U Line confirms warranty status Please provide the model serial number part number and part description Some parts will require color or voltage information If U L...

Page 34: ...Lower than normal Warm near room temperature Hot Warm Warm Extremely cold near inlet Outlet below room temperature Lower than normal Partial Restriction Somewhat lower than normal vacuum Warm near ro...

Page 35: ...tic wrist strap that is grounded to an electrical ground or grounded water pipe Handle circuit boards carefully and avoid touching components To measure the start winding resistance measure across the...

Page 36: ...s some diagnostic tips and as always if additional help is required please contact the U Line Corp Customer Care Facility at 1 800 779 2547 for assistance NORMAL OPERATING SOUNDS All models incorporat...

Page 37: ...level unit if needed Low Ice Production Dirty evaporator dirty condenser faulty bin thermistor Clean the evaporator using U Line cleaner clean the condenser coil if needed check bin thermistor reading...

Page 38: ...low chart below to help diagnose the issue Before beginning it is important to first verify the unit is not simply set to sabbath mode Check Voltage At Wall Outlet Verify Voltage At Main Control Volta...

Page 39: ...re Navigates through service menu LED activated with button activation 3 Down Button Decreases temperature Navigates through service menu LED activated with button activation 4 Light Button Activates...

Page 40: ...he light key and the power key for 5 seconds The display will flash once and beep and the degree symbol will begin to flash When the degree symbol is flashing the unit will allow the use of the contro...

Page 41: ...to this model E5 Thermistor 1 shorted E6 Thermistor 2 shorted E7 Thermistor 3 shorted E8 Thermistor 4 shorted Does not apply to this model E9 Door 2 lower open P1 Pump Circuit open Does not apply to t...

Page 42: ...s will show the number of minutes the compressor has run in the prior cycle or current cycle if the compressor was running when service mode was entered 24 ACTIVATE DEFROST HARVEST Turns on the hot ga...

Page 43: ...conds use the up and down arrow buttons to select the appropriate model number See Above Model List 5 Press the light bulb button once 6 The display will blink and then will appear as the programmed d...

Page 44: ...ator Fan Condenser Fan N A N A 2218R N A N A N A N A N A Compressor Light Evaporator Fan Condenser Fan N A N A 2218RGL N A N A N A N A N A Compressor Light Evaporator Fan Condenser Fan N A N A 2218WC...

Page 45: ...ain the operating temperature within that zone Thermistor two Evaporator Located on the evaporator It is used for defrost THERMISTOR FAILURE Zone Thermistor If the zone thermistor in the unit fails th...

Page 46: ...USER GUIDE Defrost 1 u line com SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE Defrost These models have no defrost options 46...

Page 47: ...d or other natural disasters The product must be installed operated and maintained in accordance with your product s User Guide The remedies described above for each warranty are the only ones that U...

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