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USER GUIDE

u-line.com

Troubleshooting Extended

MAIN CONTROL

The main control board is very robust and is rarely the 
cause of system issues. It is important to fully diagnose 
the board for any suspected failures before attempting 
to remove the board for replacement or service. Follow 
the guidelines below to fully test and diagnose the main 
control.

Power Fault

If the unit does not (or seems to not) power on, follow the 
flow chart below to help diagnose the issue. Before begin-
ning it is important to first verify the unit is not simply set 
to sabbath mode.

Check Voltage 

At Wall Outlet

Verify Voltage At 

Main Control 

Voltage Input

Check Fuse F1

For Continuity

Replace 

Plunger Switch

Replace Main

Board

Replace

Fuse

Replace

Power Cord

Alert Customer 

Of Power Failure

Is the Plunger

Switch Operating

Properly?

Inspect 

Customer UI 

and Data Cable 

Connect Test Display 

Cycle Power And Check 

For Operation 

No Voltage

No Voltage

Voltage

Continuity

Operating

Not Operating

No Continuity

No

Yes

Voltage

CAUTION

!

Precautions must be taken while working with 
live electrical equipment. Be sure to follow 
proper safety procedures while performing tests 
on live systems.

PLUNGER SWITCH

A plunger switch is used to monitor door state. When the 
door is closed it comes into contact with the plunger which 
closes a circuit which turns the light and display off. When 
the door is open the plunger moves outward and opens the 
circuit. If the door is left open for longer than 5 minutes 
the switch will trigger an error code and set an audible 
warning.

40

Summary of Contents for UCRE518

Page 1: ...USER GUIDE SERVICE MANUAL Refrigerators UCRE518 18 Refrigerator ...

Page 2: ...r Swing Door Adjust Interior Adjustments Maintenance Cleaning Cleaning Condenser Extended Non Use Operating Instructions First Use Control Operation Airflow and Product Loading Service Troubleshooting Wire Diagram Product Liability Warranty Claims Parts Ordering Replacement Parts R600a Specifications System Diagnosis Guide Compressor Specifications Troubleshooting Extended Control Operation Servic...

Page 3: ...elect products are available worldwide PRODUCT INFORMATION Looking for additional information on your product User Guides Spec Sheets CAD Drawings Compliance Documentation and Product Warranty information are all available for reference and download at u line com PROPERTY DAMAGE INJURY CONCERNS In the unlikely event property damage or personal injury is suspected related to a U Line product please...

Page 4: ...egular use Do not use sharp objects to expedite defrosting Do not service without consulting the R600a specifications section included in the User Guide Do not damage the refrigerant circuit Service must be done by factory authorized service personnel Any parts shall be replaced with like components Failure to comply could increase the risk of possible ignition due to incorrect parts or improper s...

Page 5: ...in place so children may not easily climb inside If the unit is being removed from service for disposal check and obey all federal state and local regulations regarding the disposal and recycling of refrigeration appliances and follow these steps completely 1 Remove all consumable contents from the unit 2 Unplug the electrical cord from its socket 3 Remove the door s drawer s DANGER 5 ...

Page 6: ... or reduce ice production on applicable models For best performance keep the unit out of direct sunlight and away from heat generating equipment In climates where high humidity and dew points are present condensation may appear on outside surfaces This is considered normal The condensation will evaporate when the humidity drops CAUTION Damages caused by ambient temperatures of 40 F 4 C or below ar...

Page 7: ...the unit Always keep your working area dry NOTICE Electrical installation must observe all state and local codes This unit requires connection to a grounded three prong polarized receptacle that has been placed by a qualified electrician The unit requires a grounded and polarized 115 VAC 60 Hz 15A power supply normal household current An individual properly grounded branch circuit or circuit break...

Page 8: ...learance is required for an electrical connection in the rear CAUTION Unit can NOT be installed behind a closed cabinet door CUTOUT DIMENSIONS PRODUCT DIMENSIONS REAR FRONT TOP SIDE 4 102 mm 7 178 mm 34 864 mm Preferred location for electrical outlet is in adjacent cabinet 24 610 mm 5 8 16 mm 18 458 mm 8 222 mm 6 ft 183 cm Power Cord 1 3 8 35 mm 17 450 mm 3 89 mm 28 711 mm 33 11 16 855 mm 1 7 8 48...

Page 9: ...ter line measure A to the left and right This line is the outer edge of each bracket C L Back wall Back of unit Front of unit Surrounding area Top view A A B 515 518 524 A 7 5 8 9 11 15 16 B 22 22 22 5 Place the anti tip brackets on the floor against the line drawn for the outer edge Mark spots for the screw holes C L Surrounding area Top view Drill holes and mount anti tip brackets to floor Back ...

Page 10: ...ieve a total unit rear height of 1 8 3 mm less than opening s rear height Shorten the unit height in the front by adjusting the front legs This allows the unit to be gently tipped into the opening Readjust the front legs to level the unit after it is correctly positioned in the opening INSTALLATION 1 Plug in the power electrical cord 2 Gently push the unit into position Be careful not to entangle ...

Page 11: ...he unit the grille must be installed WARNING DO NOT touch the condenser fins The condenser fins are SHARP and can be easily damaged Removing the grille 1 Disconnect power to the unit 2 Loosen the two screws 1 3 Remove grille 2 from unit Installing the grille 1 Align cabinet and grille holes and secure but do not over tighten grille screws 1 2 Reconnect power to the unit 1 2 11 ...

Page 12: ...ing Units have a zero clearance for the door to open 90 when installed adjacent to cabinets Stainless Steel models require 2 1 8 54 mm door clearance to accommodate the handle if installed next to a wall Wall 90 Door Swing 2 1 8 Min 54 mm 12 ...

Page 13: ...ress on the hinge system Alignment and Adjustment Procedure 1 On top and bottom sufaces of door slightly loosen hinge bracket screws 2 Square and align door as necessary 3 Tighten Torx head screws on hinge TO REVERSE THE DOOR 1 Hold door to keep it from falling 2 Remove top hinge pin 3 Remove door by tilting forward and lifting door off bottom hinge 4 Remove both hinges and replace 6 screws in hin...

Page 14: ...was turned off during installation simply press and the unit will immediately switch on To turn the unit off press If the temperature displayed is different than selected the unit is progressing towards the selected temperature Time to reach set point varies based upon ambient temperature temperature of product loaded door openings etc U Line recommends allowing the unit to reach set points before...

Page 15: ...olding press and release to scroll through lighting options Option Open Door Closed Door 00 White White 01 Blue Blue 02 White Blue Light will be set at full intensity when door is open and 50 intensity when door is closed Enable Sabbath Mode Press and hold for 5 seconds and release The oF oC symbol will flash briefly after 5 seconds Interior light and display will go dark and remain so until user ...

Page 16: ...nd sizes Not all bottles and cans will fit on every shelf and wine rack Larger diameter champagne and Magnum bottles only fit on wine racks when noted on the product specifications When determining capacities U Line uses typical 12 oz cans 12 oz bottles 750 mL white wine and red wine bottles shown below Airflow and Product Loading Typical Can 12 oz 4 123 mm 66 mm 2 27 32 19 32 Typical Bottle 12 oz...

Page 17: ...tep 2 4 Slightly tilt one side Gently pull shelf towards you to remove from unit Note Take care when removing shelf to avoid scratching interior of unit 5 Once removed retract the slides Note The slides on the shelf have a thin coating which is used to block moisture and provide lubrication Use care when handling Slide out Metal Shelf Installation 1 Fully extend slides on both sides of shelf 2 Ins...

Page 18: ...aned up promptly can penetrate the surface of the stainless steel and complete removal of the rust may not be possible CLEAN INTERIOR COMPONENTS Use warm or hot water with dish soap to clean all removed components and interior surfaces You may use a vinegar and water solution in place of soap Proceed to sanitizing Note Cleaning soaps and vinegar solutions are not sanitizers SANITIZE INTERIOR COMPO...

Page 19: ...f by reversing above steps 1 4 Remove Wine Rack 1 Fully extend empty rack 2 Firmly grasp both sides of rack and lift front end of rack slightly about 1 4 to center the pin in the slot 3 Pull rack towards you until all pins are clear of the slots If only repositioning the rack do not remove completely go to Rack Installation Step 2 4 Slightly tilt one side Gently pull rack towards you to remove rac...

Page 20: ... evaporator cover 4 Remove evaporator fan assembly from evaporator cover 5 Remove 4 rack supports by removing 4 screws on each one 6 Remove screws and spacers from evaporator and carefully pull evaporator forward just enough to be able to wipe both surfaces of the evaporator and the back wall 7 Thoroughly clean and sanitize all removed components including all hardware Note Carefully clean and san...

Page 21: ... Apply firm pressure evenly across the length of the cover until it snaps into place Hinge Pin Bracket Remove Door Brackets and Hinge 1 Hold door to keep it from falling 2 Remove top hinge pin 3 Remove door by tilting forward and lifting door off bottom hinge 4 Take out screws and remove both hinges 5 On the door remove 2 screws and take off bracket Repeat for bottom surface of door 6 Thoroughly c...

Page 22: ...e inner lining or damage the cooling unit DO NOT use any type of heater to defrost Using a heater to speed up defrosting can cause personal injury and damage to the inner lining NOTICE The drain pan was not designed to capture the water created when manually defrosting To prevent water from overflowing the drain pan and possibly damaging water sensitive flooring the unit must be removed from cabin...

Page 23: ...environmental conditions more or less frequent cleaning may be necessary WARNING Disconnect electric power to the unit before cleaning the condenser NOTICE DO NOT use any type of cleaner on the condenser unit Condenser may be cleaned using a vacuum soft brush or compressed air 1 Remove the grille See GRILLE INSTALLATION 2 Clean the condenser coil using a soft brush or vacuum cleaner 3 Install the ...

Page 24: ...on the evaporator allow ice to thaw naturally 4 Clean and dry the interior of the unit Ensure all water has been removed from the unit 5 The door must remain open to prevent formation of mold and mildew Open door a minimum of 2 50 mm to provide the necessary ventilation WINTERIZATION If the unit will be exposed to temperatures of 40 F 5 C or less the steps above must be followed For questions rega...

Page 25: ...compressor makes a hum or pulsing sound that may be heard when it operates BEFORE CALLING FOR SERVICE TROUBLESHOOTING GUIDE ELECTROCUTION HAZARD Never attempt to repair or perform maintenance on the unit before disconnecting the main electrical power Troubleshooting What to check when problems occur NORMAL OPERATING SOUNDS IF SERVICE IS REQUIRED Troubleshooting Evaporator Refrigerant flowing throu...

Page 26: ...ing the testing period 6 After 24 hours check the temperature of the water If required adjust the temperature control in a small increment see CONTROL OPERATION Causes which affect the internal temperatures of the cabinet include Temperature setting Ambient temperature where installed Installation in direct sunlight or near a heat source The number of door openings and the time the door is open Th...

Page 27: ...L T Evap fan R B Evap fan Condenser fan L T Zone temp L T Door switch R B Door switch L T Evap temp R B Zone temp R B Evap temp Compressor Open Programming W I F I A n t e n n a D i a g n o s t i c s V C C C o n t r o l U s e r I n t e r f a c e 42392_A 1 5 1 6 1 4 Black Live White Neutral If Applicable POWER CORD ASSEMBLY 220 240 VOLT PLUG 27 ...

Page 28: ...ized to replace the part in question The part that caused the damage must be returned to U Line in its entirety The part must be clearly labeled with the serial number of the unit it was removed from the date and the servicer who removed the part If the service technician determines the damage is the result of installation issues water connection drain etc the consumer would be notified and the is...

Page 29: ...ting for warranty labor Units must be registered prior to warranty submittal Customers may register at www U Line com A proof of purchase is required We also accept the following information to update warranty New construction occupancy documents Closing paperwork Final billing Remodel Warranty parts will be shipped at no charge after U Line confirms warranty status Please provide the model serial...

Page 30: ...78 00 12 EVAPORATOR COVER 18 80 55561 04 13 EVAPORATOR FAN 80 54807 00 14 EVAPORATOR FAN COVER W SCREWS 80 54809 00 15 GASKET DOOR 18 NSF 80 55656 04 16 GRILLE 18 5 CLASS 80 55479 00 17 HINGE ASSEMBLY NSF 80 55374 02 18 LIGHT ASM 2 COLOR 80 55272 00 19 MAIN BOARD DISPLAY ASSEMBLY 80 55429 01 20 METAL SHELF 18 80 55613 02 21 PACKAGING 80 54145 00 22 PLUNGER SWITCH NUGGET 80 55375 00 23 POWER CORD E...

Page 31: ...provide the model serial number part number and part description Some parts will require color or voltage information If U Line requires the return of original parts we will inform you when the parts order is taken This requirement will be noted on your packing list A prepaid shipping label will be emailed to you Please enclose a copy of the parts packing list and be sure the model and serial numb...

Page 32: ...ician must observe all federal state and local laws regarding refrigerants Gloves and Eye Protection must be used R 600a is considered non toxic but is flammable when mixed with air Keep a dry powder type fire extinguisher in the work area R 600a is heavier than air do not allow any leakage migration to low areas such as basements and stairs Never use a torch on a fully charged refrigeration syste...

Page 33: ...acuum pump and recovery equipment should be at least 10 feet from the work area It is recommended that a simple LPG gas detector is on site during service Ensure that all R 600a is removed from the system prior to brazing any part of the sealed system Only a clean dry leak free system should be charged with R 600a R 600A SPECIFICATIONS LABELING R 600a equipped products are labeled both the unit an...

Page 34: ...gerant is left within the system prior to repair simple venting is not sufficient Evacuate and charge with dry nitrogen for leak checks Repair leaks or replace system parts as required When re brazing the system must be purged with dry nitrogen and at least one access point open to the atmosphere When re brazing proper ventilation is required along with constant monitoring for the presence of R600...

Page 35: ... Install a Schrader Type access port on the compressor process stub Evacuate the system to 100 microns prior to charging Weigh in the R 600a charge using a refrigerant scale run compressor an extra two minutes to clear the charging hoses Seal the Schrader Type access port a proper cap and seal must be used to close the system SUMMARY Safely handling R 600a requires proper procedures and training R...

Page 36: ...perature Hot Warm Warm Extremely cold near inlet Outlet below room temperature Lower than normal Partial Restriction Somewhat lower than normal vacuum Warm near room temperature Very hot Top passes warm Lower passes cool near room temperature due to liquid Room temperature cool or colder Extremely cold near inlet Outlet below room temperature backing up Lower than normal Complete Restriction In de...

Page 37: ...ch are not hot or frozen Do not touch a bare circuit board unless you are wearing an anti static wrist strap that is grounded to an electrical ground or grounded water pipe Handle circuit boards carefully and avoid touching components Compressor Specifications FMXA9C REFRIGERANT R600A VOLTAGE 230 VAC FREQUENCY 43 134 Hz START WINDING 20 Ohm at 77o F RUN WINDING 20 Ohm at 77o F RUN TO START 20 Ohm ...

Page 38: ...9 2547 for assistance NORMAL OPERATING SOUNDS All models incorporate rigid foam insulated cabinets to provide high thermal efficiency and maximum sound reduction for its internal working components Despite this technology your model may make sounds that are unfamiliar Normal operating sounds may be more noticeable because of the unit s environment Hard surfaces such as cabinets wood vinyl or tiled...

Page 39: ...e Mode OHM thermistor Frost Buildup Inside Unit Door Ajar or Restricted from Closing Check door clearance to adjoining cabinetry Check distribution of product in unit Thermistor failure OHM thermistor Display Not Working Display unplugged Verify that both ends of the display wiring are firmly connected Display wiring broken or damaged Perform continuity test of wiring and replace as needed Interio...

Page 40: ...ce Plunger Switch Replace Main Board Replace Fuse Replace Power Cord Alert Customer Of Power Failure Is the Plunger Switch Operating Properly Inspect Customer UI and Data Cable Connect Test Display Cycle Power And Check For Operation No Voltage No Voltage Voltage Continuity Operating Not Operating No Continuity No Yes Voltage CAUTION Precautions must be taken while working with live electrical equ...

Page 41: ...er exit this mode hold the light key and the power key for 5 seconds The display will flash once and beep and the degree symbol will begin to flash When the degree symbol is flashing the unit will allow the use of the control for demonstrations The unit can be left in this mode indefinitely SERVICE MODE This mode has options available for service diagnostics To enter the mode hold the hidden key f...

Page 42: ...High temp alarm limit Model 55 only 1 THERMISTOR 1 ZONE This shows the pure thermistor reading with no offsets taken into account 2 THERMISTOR 2 EVAPORATOR This shows the pure thermistor reading with no offsets taken into account 3 Does not apply to this model 4 Does not apply to this model 5 THERMISTOR 1 ZONE OFFSET DO NOT MAKE AN ADJUSTMENT TO THIS WITHOUT CONTACTING TECH LINE 800 779 2547 This ...

Page 43: ... of the specific unit See Model list table 22 LIGHT ALL LED SEGMENTS This will illuminate all the LEDs on the display to ensure they work properly 23 ACTIVATE DEFROST HARVEST Press and hold for 3 seconds to activate 24 FACTORY DEFAULTS Press and hold for 3 seconds to restore all values to factory defaults 25 MAIN SOFTWARE 26 Does not apply to this model 27 FACTORY TEST MODEL 0 Off 1 On 28 COMPRESS...

Page 44: ...5 1A 38 HWC524 1A 39 HWC524 2A 40 HWC336 1A 41 HBD324 1A 42 HBD324 2A 43 HBD524 1A 44 HBD524 2A 45 HWD324 2A 46 HWD324 1A 47 HWD524 2A 48 HWD524 1A 49 HRF124 2A 50 HRF124 1A 51 HRI124 2A 52 HRI124 1A 53 Nugget R134A 54 Grid Ice 55 Medical Refrigerator 56 Full size 57 Nugget R600 PROGRAMMING THE UNIT TO CORRECT MODEL NUMBER 1 Disconnect the unit from power source 2 Push and hold the U Line button 3...

Page 45: ...ght 2 Evap Fan Cond Fan 22 RE336 1A Compressor Top Left Valve Bot Right Valve Light 1 Light 2 Evap Fan Evap Fan 2 Cond Fan 23 RE515 1A Compressor Light 1 Light 2 Evap Fan Cond Fan 25 RE524 1A Compressor Light 1 Light 2 Evap Fan Cond Fan 27 RE324 1A Compressor Light 1 Light 2 Evap Fan Cond Fan 29 KR524 1A Compressor Light 1 Light 2 Evap Fan Cond Fan 32 WC315 1A Compressor Light 1 Light 2 Evap Fan C...

Page 46: ...tain the operating temperature within that zone Thermistor two Evaporator Located on the evaporator It is used for defrost THERMISTOR FAILURE Zone Thermistor If the zone thermistor in the unit fails the unit will continue to cool in a backup mode Self Preservation Mode to preserve the integrity of the contents The unit will otherwise operate normally USER GUIDE u line com Thermistors are used for ...

Page 47: ...2 hours of compressor runtime for 45 minutes If you have verified that the unit does not have an ambient air leak utilize the Control Operation Service section and adjust unit to defrost every 9 hours for 60 minutes Also adjust the 2 thermistor to 4 instead of 0 47 ...

Page 48: ...circulate air and clear any condensation that may have appeared on glass doors and shelves Note If the unit is set to sabbath mode the evaporator fan will no longer respond to the state of the door switch In order to operate efficiently the evaporator fan blade and vents should be unobstructed and free of any dust buildup Evaporator Fan Replacement Should the evaporator fan need to be replaced fol...

Page 49: ...at fan mounting location 13 Installation is the reverse of removal 14 Care must be taken to assure the bottom of the evaporator cover is reinstalled behind the front edge of the train trough 15 Use sealant gum to seal any openings at rear of unit before replacing rear cover 16 Reinstall unit taking care to level space and secure as found 49 ...

Page 50: ...od or other natural disasters The product must be installed operated and maintained in accordance with your product s User Guide The remedies described above for each warranty are the only ones that U Line will provide either under these warranties or under any warranty arising by operation of law U Line will not be responsible for any consequential or incidental damages arising from the breach of...

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